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Laithwaite's Wine People

Laithwaite's Wine People (page 2 of 31)

4.5 from 993 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (516)
  • Return Claim MadeYes · No (602)
  • Customer Service
    4.6 (415)
  • Shipping
    4.4 (392)
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Charmed

CharmedSouthwest, VIC

  • 6 reviews
  • Verified customer

Wines to suit my palate

published

I have enjoyed most of the wines I have purchased, some known to me and others have been an education.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi, we're happy to hear that you've had a good experience with us.
Looking forward to continuously providing you with great wines,
Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

HLCLS

HLCLSGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great variety, great service

published

The selection was great and priced exceptionally well. The team have an excellent attitude towards their customers and provide excellence in service.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi, we're very glad to hear you've had a great experience with our wines and our customer service team.
We hope to continue to provide you with this service in the years to come,
Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Layton4

Layton4Northeast, VIC

  • Verified customer

Want wine not gifts

published

The range of wines they are ok, by that I mean there are some good buys but they seem to make up deals with very ordinary wines. Also forget the free glasses and other oddments they throw in. Reduce the price by$10 instead.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

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John

John

  • 3 reviews
  • Verified customer

OK First Timer

published

Good communication, Wines have been fine with a few brummies . Have been inundated with email offers since first order and I just delete them until I am ready to look at ordering again.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

franaveramos

franaveramosGreater Melbourne (Outer), VIC

  • Verified customer

Beautiful wine and great service

published

Love the wine, delivery was on time, was good price, would recommend to buy wine from this company, will order more wine in the future

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi, it's great to see that you've enjoyed your experience with Laithwaite's and we appreciate the recommendation.
Looking forward to providing you with great quality wine in the years to come.
Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Nick Sarraf

Nick SarrafSydney, NSW

  • Verified customer

great products

published

I have enjoyed being a member of Laithwaite's wine because of the quality of their products and happy with every case offered

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi Nick, glad to hear that you've had such a good experience.
Thank you for the review,
Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Rob

RobMid North Coast, NSW

Quality wines reasonable prices

published

Happy with every case I have received. A suggestion that the gimmicks ( coffee table, glasses etc) are a waste of time. I would rather have cheaper wine and zero delivery cost

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People
Vass Anastasiou

Vass AnastasiouSydney, NSW

Consistently great wines. Good value.

published

Very happy with the range of wine offered which are reasonably priced. Great specials offered regularly. We have been receiving Laithwaite wines for 5 years and are very happy with the quality and service.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi Vass, it's been great to have you as a customer for so long. We're glad we have been able to provide a great service to you throughout the years.
Looking forward to the years to come,
Laithwaite's Wine People

bibliophile

bibliophileWide Bay-Burnett, QLD

  • 2 reviews
  • Verified customer

Terrific selections

published

I have found most of the wines I have bought to have been accurately described, and good value. On the very odd occasion a wine has not been to my taste, it has been replaced immediately.
Delivery has usually been very prompt although I live rurally.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hi, we're very glad to hear that our wines have arrived to you on time and that our 100% guarantee has helped you to enjoy every case that you've ordered from us.
Thank you for the feedback,
Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

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Taffy Marsden

Taffy MarsdenSydney, NSW

  • Verified customer

Excellent range and prices

published

I still view email promos from other wine companies but this is now the only one I buy from. Interesting range, mostly labels is don’t know, and excellent pricing. Good guarantee (no charge if you don’t like) and although a few have been of lesser quality they have not been so to such an extent that I would act on the guarantee.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Great service and great reds.

published

I like the variety and the price of the cases I receive. I also like the fact that the wine is delivered to my front door.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Robert

RobertPerth, WA

  • 2 reviews
  • Verified customer

Excellent Way to shop for wine

published

The wine people always have a great selection of wine offers to chose from; both domestic and imported varieties. Their prices are very competitive and placing an order is easy and the delivery service is excellent.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello, thank you for your positive review. We are happy to hear you have been enjoying our wine offers and found the order process easy. We look forward to hearing from you soon.
Laithwaites Wine People

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Good quality wine

published

I am enjoying my order- the Cabernets and Merlots, have a nice smooth taste. I was sent a varied selection of wines, and am pleased with them. However, i specifically asked not to send bottles with corks, but i have seen that so far two bottles are with corks. Hard to open.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
3 comments
Laithwaite's Wine People
Alex D.Laithwaite's Wine People
Brian Lubotzky
Brian Lubotzky

As i have said, I asked for bottles with no corks prior to placing the order-see my comment above!

Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello. I have sent you a private message so we can resolve this to your satisfaction.
Laithwaites Wine People

Review collected in partnership with Laithwaite's Wine People

Liz Atkins

Liz AtkinsSydney, NSW

  • Verified customer

Great way to buy wine

published

Knowledgeable sellers of excellent wine. Great special offers on premium wines. Personalised service through a broker if you want it.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello, thank you for your positive review. We are glad to hear that you are enjoying our specials offers on premium wines. Our Personal Wine Advisors are a very knowledgeable team and will be happy to hear this.
Laithwaites Wine People

Review collected in partnership with Laithwaite's Wine People

Better information

published

Wine producers often fail to provide useful (or any) information on the back label. This should include varieties, regions and either drink by dates "...now..." "...in the short term..." "...best before 2024..." or "...cellar 5-10 years..." Since winemakers seldom provide this Laithwaite's should include it in tasting notes.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello, thank you for your review. Our wines accolades and drink by dates are displayed on our website. If you like to find out more information on our wines, you are more than welcome to contact our Customer Service.
Laithwaites Wine People

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Ian

Ian

  • 2 reviews
  • Verified customer

Interesting offer

published

Will be able to say more when I have actually tried the wines. Surveys like this are pointless so soon after purchase

Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

So disorganised

published

Ordered with enough time for Christmas. Slow dispatch. Confirmed redirect, never processed. Left without Christmas gifts. Poor service. Never again.

Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
2 comments
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello thank you for your review. We are sorry to hear about the issues you had receiving your wines and contacting us. We have sent a private message so we may resolve this issue for you.
Kind Regards
Laithwaites Wine People

Dave
Dave

The direct message resulted in no resolution. All I got was a boilerplate apology and nothing offered to make up for the inconvenience.

  • Verified customer

A very good alternative

published

Everyone has different tastes when it comes to wines! Laithwaites have a good mid range selection of wines both red and white. Some excellent and some ordinary but overall good value for money. That is why I am a member!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello, thank you for your review. We are happy to hear that you are enjoying our wide selections on wines. We feel 100% confident that our wines are of the highest quality and best value for money
Laithwaites Wine People

Review collected in partnership with Laithwaite's Wine People

Peter

PeterSydney, NSW

Warning - Charge Credit Card without Authority

published

Beware of this organisation, once they have your personal and card details they automatically charge your card and send wine every 3 months. I had to dispute the unauthorised transaction with my bank and cancel the card to prevent this re-occurring every 3 months. Clear contravention of Australian Consumer Law s.18(1), deceptive and misleading conduct. I have referred them to the ACCC.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People
Consumer

ConsumerHunter Region, NSW

  • 5 reviews
  • 3 likes
  • Verified customer

Very nice wines

published

Not much risk here - if you don’t likes particular bottle they will replace it without fuss, which I have done once or twice. Good value overall

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Hello, thankyou for your review. We are happy to hear you have been enjoying our wines and have been able to take advantage of our 100% guarantee with such ease. We look forward to hearing from you soon.
Laithwaites Wine People

Review collected in partnership with Laithwaite's Wine People

Page 2 of 31
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Questions & Answers

Bình N.

Bình N.asked

I have a gift card $100 to spend on 12 handcrafted wines. How i can have it?

No answers

Get an answer from our members and Laithwaite's Wine People representatives

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