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Laithwaite's Wine People

Laithwaite's Wine People (page 2 of 2)

4.5 from 993 reviews · View Statistics

Reviews

  • Product Quality
    3.3 (11)
  • Return Claim MadeYes (1) · No (14)
  • Customer Service
    2.1 (11)
  • Shipping
    2.1 (10)
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Tanya Taylor

Tanya TaylorAlice Springs, NT

  • Verified customer

Sent wrong order

published

I changed my presence to red but received mixed case I contacted the service department who apologised and said they’d send me to correct order and pick up the wrong ones but never did.

1 comment
Laithwaite's Wine People
Jonathan M.Laithwaite's Wine People

Hi Tanya, I'm really sorry about this! I have sent you a private message and let's have this fixed for you ASAP. We do apologize for the inconvenience caused so far.

Review collected in partnership with Laithwaite's Wine People

John Wood

John WoodGeelong

  • Verified customer

Just not great value for money

published

After trialing quite a lot of your wine, it has become apparent that while the write-ups of your wine sound fantastic, they are rarely anywhere near as good. In essence, what i am looking for through your service, given i have to trust your judgement as i can't try it myself, is really good value for money. I have come to the conclusion that i am likely to be better off buying single bottles from local wine discounters and establishing the ones that we like at the right price point for us. It will therefore take something increasingly special before i try your service again.

1 comment
Laithwaite's Wine People
Jonathan M.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Roblaine

RoblaineSouth East Queensland, QLD

  • 4 reviews
  • 2 likes
  • Verified customer

Good wine. Rest of the operation is a mess.

published

Wine has been very enjoyable. Tasting notes not included in two boxes have purchased and although promised and said should be there, replacements do not arrive either. Delivery system also problematic. When called within stated business hours get message that they are closed and was told "went home early". What sort of Mickey Mouse outfit is this?.

1 comment
Laithwaite's Wine People
Jonathan M.Laithwaite's Wine People

Hi Roblaine, I'm really sorry to hear what you have experienced. We have sent you a private message so we can have a look into your account and hopefully have everything fixed for you. We do apologize for the inconvenience caused so far.

Review collected in partnership with Laithwaite's Wine People

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Fiona Millar

Fiona Millar

  • 2 reviews
  • Verified customer

Far too long to deliver

published

Good selection of wine and reasonably priced but the delivery time was way too long, three weeks. We get a far better service from Virgin wines so will order from them instead.

1 comment
Laithwaite's Wine People
Jonathan M.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Hassle Free Quality Wine Supply

published

Excellent wines at very reasonable prices, many to choose from. Even the clean skins are good every day quaffers at minimal cost.
Personal support from friendly wine specialists who know their stuff. Prompt delivery.

1 comment
Laithwaite's Wine People
Jonathan M.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

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Questions & Answers

Bình N.

Bình N.asked

I have a gift card $100 to spend on 12 handcrafted wines. How i can have it?

No answers

Get an answer from our members and Laithwaite's Wine People representatives

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