Easy online order & Fast delivery
I searched online for a replacement power adaptor for my Mac. Laptop Plus supplied an adaptor precisely suited to the model number of my computer, and at a far more affordable price than JB HiFi or my original computer supplier. Delivered to my doorstep the following day, plugged in and works perfectly well. Thank you
Refusal to honour faulty product
I purchased an AC Adapter for my laptop, model number PA-1151-08. It was delivered very swiftly and worked fine for perhaps six months. Then i believe a catastrophic internal electrical fault caused it to fail completely. Believing that it was still under it's year guarantee, i have contacted Laptop-Plus on a number of ocassions to request another replacement item, but they refuse to honour the product guarantee, and instead say that i never paid them in the first place for the item.
It stands to reason that if i had not paid them for the orde...
Laptop Plus A+
Spent loads of time researching laptop batteries. With many online businesses quoting 30 day lead time due to Chinese New Year celebrations, Laptop Plus where one of two online business I found that shipped from Australia and could deliver the product in a reasonable time frame. They were in fact, the only business who guaranteed next day delivery.
As my purchase was now time sensitive, I wasn't too fussed on the price, even if I thought it was a little too expensive for a non-genuine part.
I rang them and confirmed product specs and t...he delivery quote then placed the order online. * fingers crossed A slight hiccup with toll logistics (they claimed they couldn't gain access to my work address so they took it back to their warehouse) it eventually, after a few phone calls, was delivered. Next day delivery as promised. The battery works as it should and overall I am a happy man
Order not received
I have ordered twice with Laptop Plus. The first time I received my order no problems as advertised, the second time I didn't. I called to follow up and the delivery company receipt says that they delivered to my address. I don't have the item I ordered or the money I paid for it. I found follow up difficult, no one called me back when they said they would and I only received an email with the delivery receipt attached to it, no advice on any further action. Like I said I don't have the item I ordered or the money I paid. Customer service was polite but ineffective.
- Verified customer
Exactly as advertised
The power brick for my ASUS monitor died. As it turns out it is just a repurposed laptop brick. Googling the model number found these guys, checked the reviews here to be sure, then placed my order.
Ordering was fast and efficient (and protected by Google Trusted Stores), as was the delivery which arrived the next day. The power adapter worked perfectly, first go.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.