From March 2018, Latex Mattresses Australia is offering each reviewer that takes the time to submit a mattress review a pure latex pillow (valued at $169). This is open to reviewers regardless of if their review may be positive or negative. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
We found our visit to Latex Mattresses Australia, Springwood to be an enjoyable experience. The young gentleman who served us was very well presented, refreshingly courteous, knowledgeable and couldn't have been more helpful. The delivery man was likewise.
Our mattress is much more comfortable than the innerspring that preceded it and we are happy with it.
Purchased in February 2021 at Latex Mattress Australia Brisbane - Springwood Showroom.
Sadly regretting the purchase because of the Company’s after sale performance
BEWARE a refund of delivery with two major failings under Australian Consumer Law took a distressing 11 weeks to receive. A great mattress but the company’s Duty of Care failed.
Purchased in December 2019.
The mattress everyone should have!
After 35 years of having a latex mattress, this is my 3rd from Latex Mattress Australia. As the first two, my new one is premium quality and beautifully comfortable. My highest recommendation. Customer service was impecable, with consideration of special requests, and clear explaination of the process. I would not buy anywhere else.
A very comfortable mattress
After many years sleeping on an innerspring mattress, we made the change to 100% pure latex. The passionate sales representative at New Farm was very helpful as she showed us the different styles and firmness levels. Our choice of the Pure Support Medium is just right for us! We both have a great night’s sleep every night. Thank you very much for a great product.
Purchased in December 2020.
wonderful mattress and topper
I first purchased a latex mattress topper from Latex Mattress Australia at New Farm in December 2020 in the hope that it might prolong my old latex mattress, however while the topper was good, it could not help a mattress that was sunk in the middle. So in January 2021 i visited the Springwood shop and tested out the mattresses and settled on the Pure Support in medium. I've been using the mattress and topper for about a month now and i'm really happy with them, very comfortable while still supportive. I have not yet had to flip the mattress...(I was advised this has to be done every 3 months) so i hope i'll be able to manage that on my own, but if not i will get someone else to help me. I purchased the mattress on a Monday and it was delivered on the Friday - very happy with speedy delivery too.
Purchased in January 2021 at Latex Mattress Australia Brisbane - Springwood Showroom.
High quality, very comfortable latex mattress - great buying experience
The sales-people at Latex Mattresses Australia were very knowledgeable and helpful and I was glad to buy a quality latex mattress not made with latex contaminated by chemicals. They were competitive on price and the product was delivered quickly and efficiently. The mattress itself is super-comfortable and I appreciate the long-term warranty. A great product and buying experience!
Purchased in October 2020 at Latex Mattress Australia Sydney - Mosman Showroom for $3,400.00.
- Pure Support Medium Queen
Would definitely recommend to those with sensitive skin
I have a really sensitive skin - dermatologist suspects dust mites are the culprit - and ever since i've been using my new mattress, surprisingly most of my rashes went away. Though I still have very minor itches on some days, it made a significant improvement on my lifestyle overall. The mattress itself is very comfortable with no sinking feels so very happy with my purchase. I would also like to point out how amazing their customer service is. They were very helpful and professional, making my whole transaction a lot more pleasant.
Purchased in November 2020 at Latex Mattress Australia Brisbane - Springwood Showroom.
- Pure Support Medium Queen
Absolutely beautiful mattress.
My new latex mattress has been a godsend. It is so comfortable no sinking and easy to get out of bed. As I have lower back problems I used to have to lean on a bar to get up and out of bed, now I can easily do it without any aids. I’ve found I’m sleeping more with no tossing and turning trying to find the right spot like my old spring mattress used to do. I live in the tropics where it’s hotter and I don’t sweat like I used to not like with my old mattress. Delivery was fast and the staff were very pleasant and forthcoming with anything I asked them.
Purchased in October 2020.
This Mattress Lives up to it's Name
After purchasing a new inner spring mattress which was recommended to/for me by a large mattress retailer in March this year, I had persistent niggling low back and hip pain so I decided to cut my losses in September and purchased the pure support (after doing a lot of research) and I'm glad I did. It took a few days to get used to the pure support after sleeping on an inner spring that I sunk into and was poorly supported on, however I could feel right away that the pure support had me sleeping in good alignment. Being a side sleeper my hips n...o longer felt like they were dipping uncomfortably into the matters, the pure support feels firm but comfortably firm, not too firm. My lower back pain has improved significantly as has my hip pain and I no longer complain to my husband about being uncomfortable every time I get into bed.
Purchased in September 2020 at Latex Mattress Australia Brisbane - New Farm Showroom for $4,472.00.
Very happy with mattress and base - good investment
Comfort fantastic, no more pins and needles in my arms from sleeping on my side.
Getting a full nights calm sleep - happy I made the purchase
Purchased in August 2020.
Very good quality and wonderful customer service.
Very comfortable and solved a number of issues. The customer service was excellent and the follow up has been unexpected. The bed and mattress has been well worth the cost.
Purchased in March 2020 at Latex Mattress Australia Brisbane - Springwood Showroom.
Best mattress I have ever owned!
Previous (expensive 7 year old) mattress was causing crippling back pain. After just 2 nights on this mattress the pain was improving and disappeared in a week. I genuinely woke up feeling happier. Both my husband and I love it. Very happy with 21 year warranty and that its completely bio degrable when I'm finished with it. Good for me and the environment.
Purchased in April 2020 for $4,000.00.
A great mattress, and good for your health
I bought this mattress for my son as it is not chemically treated and has a long guarantee that will see him through to adulthood. It's a little too soft for my comfort, but he has never slept better than he does now. Someone who hated going to bed now loves to go to sleep. We are buying another one for his brother.
Purchased in December 2019 at Latex Mattress Australia Sydney - Mosman Showroom.
- Pure Support Medium Queen
Bought two mattresses - highly recommended
I bought two mattresses from the Fortitude Valley store and got great customer service. So many to choose from and got the perfect one for my husband and myself, and another one for guests (mainly parents when they come visit). Easy delivery. Very happy customer :)
Purchased in January 2020 at Latex Mattress Australia Brisbane - New Farm Showroom for $6,125.00.
We are just thrilled with our Pure Support mattress. We have been looking for a new mattress for nearly a year now and so glad we did our homework and chose to purchase from Latex Mattress Australia.
The comfort and support of the mattress is AMAZING! When we first enquired with LMA, Melissa from the Springwood office explained sleeping on the mattress feels like being 'suspended' upon it and she was 100% correct, that is exactly how it feels! And there is no rolling towards the centre from the weight of sleeping partner.
We have had ou...r new Pure Support mattress for two weeks now and it did take a couple of days to adjust to sleeping on it after having slept on an inner spring mattress for so many years but now, oh the joy of getting into bed at night! Although it has only been a few weeks, we have both noticed our sleep quality has improved and we now awaken far more refreshed in the morning than we did previously. The staff at LMA are fantastic to deal with and their service is second to none. Melissa from Springwood provided so much in-depth knowledge and product information during my first phone enquiry, I was immediately sold. My in-store experience with Colleen at the Mosman, Sydney showroom was the same; excellent product knowledge and so friendly and obliging regarding everything to do with our purchase and collection. Thank you Latex Mattress Australia, we look forward to many years of enjoyment from our mattress and are happy to provide this review and recommend your wonderful product! Leanne & Matthew
Purchased in February 2020.
Questions & Answers
I am new to latex mattress toppers. Do they require bed sheets to go over them for a queen size. If so, what is the depth of sheeting needed. If not, do they require their own particular bed sheet to maintain them. Thanks
Latex Mattress Australia
Thanks for getting in touch and for your interest in our Latex Mattress Toppers.
The mattress topper is designed to be placed on top of your existing mattress and provides an extra layer of comfort. You'll still need to put a sheet over it - standard sheets should fit, but it depends on the depth of your current mattress. Our mattress toppers have a depth of 7.5cm so double check your sheets will be able to fit this extra layer. We also sell eco-friendly Tencel sheet sets on our website and they have a depth of 40cm.
Let us know if you have any questions, or alternatively feel free to give one of our showrooms a call and one of our lovely staff members will happily answer any queries!
If someone can give feedback about how the medium/firm latex mattress impacted their experience of sleeping with arthritis I would be grateful. Thanks!
Latex Mattress Australia
Hi Anna, We've had many customers with arthritis purchase our mattresses to help improve their sleep. We'd be happy to chat to you further about this if you like.
Get an answer from our members and Latex Mattress Australia representatives
|Country of Manufacture||Australia|
|Manufacturer Warranty||21 year(s)|
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