- Verified customer
Quality design & quality build - very professional operators
There are plenty of builders out there in the duplex space but none demonstrated the quality of design and build that Latitude 37 does. Although we were demolishing our family home, our project is an investment and we were wanting to put premium luxury townhouses on the ground which will demand top dollar - and for a reasonable price.
After seeing a number of Latitude 37 projects, both custom homes and duplex product in the Bayside area, we were sold. Chris, our designer, took the time to understand the intention of our project so we could s...pec up areas which will result in a premium sale value upon completion. Latitude 37 were able to manage the town planning process, which was a challenging one, with council and a few neighbour objections despite designing something that was absolutely compliant. They were able to help us quickly navigate these challenges, with some compromises (as is always the way with councils), in order to get to site as quickly as possible. The interior design process, electrical, appliance, kitchen & bathroom selections were all very focused on the best result in terms of maximising the sale price at the other end and Latitude's input on this was all very well informed and professional. My husband and I are by no means creative types so we were a bit daunted by the idea of this part of the process but it turned out to be a very easy and pleasant experience. We got a little carried away with some of our selections but Latitude was able to bring us back to the budget we set at the beginning and we signed a fixed price contract. From here, they arranged abolishment of utilities, demolition & electrical pit so we were ready to start and not renting any longer than we needed to. The site was cut this week and we are really excited about the slab being poured and watching the plan become a reality. Thanks for all the hard work to the Latitude 37 Team thus far and I have no doubt you will achieve everything you have said you would.
Questions & Answers
Has Latitude 37 got an answer for me. How could this happened. First day moving into my new house after the landscape was done I checked the water tank. I have seen dirty water in the toilet before. I found the leaves trap on top of the water tank broken at the rim and the mesh badly damaged, obviously done quite a long time ago. The plumber checked and there was no pump in the tank. The water pipe going into the tank was folded onto itself and taped together in quite a professional way. Obviously removed by a plumber needing a ladder to get up there to remove the pump.
Two days later on a hot 40 degrees day the new evap cooler failed to work.
The next day one of the new toilets blocked. Lat 37 blamed me for using too much toilet papers and blame the landscaper for putting dirt into the pipes!!
The week after, hoping to find something positive about my build I found the ceiling over the alfresco starting to sag and crack. I am trying hard to find something, anything built by latitude 37 that is done right first go.
Definitely not the gutters. Not the down pipes. Not the walls. Not the windows. Not the flyscreens. Not the doors. Not the slab.
Not the plaster ceiling. Not the floorboards. Not the sliding screens. Not the kitchen tap. Not the kitchen exhaust. Not the basin taps. Not the oven. Not the light switches. Not the evap cooling. Not the hot water system. Not the water tank.
Arrrh.....the carpets. They were put in fine. But only found out later that the carpet company refused to use the underlay that lat 37 charged me a lot to upgrade. Why. The quality of this expensive upgraded underlay was still too poor for the company to deal with.
Is this what Latitude meant by great homes happy clients.
It was my last site manager who ignited this whole mess by refusing to build a retaining wall that Latitude 37 had already taken money for. The same person buried my front porch under concrete. The same person covered my featured laminated timber beam with concrete on his own initiative. The same person who begged me to back signed stage inspections yet refused me entry into my own home. The same person repeatedly reported to his senior that the house was completed when it was not. The same person who offered to do private discounted work on my house but please keep this quiet he said. He offered to tile my shower with mosaic tiles from his home for a reduced cost. He offered to paved my alfresco for a reduced cost yet Lat37 refused to do the same because their previous work in this area failed badly. The same person who put on my site buildings materials that were not to be used on my project.
Yes. This same incompetent, untrustworthy site manager was now assigned to look after the maintenance services of my house. Is this for real?
It this how Lat 37 gets back at clients who complain about their bad builds?
Sorry to hear that. Which means how important a good site manager is! I was so lucky I had him for my last site manager. Even just had for 2 month. He just bright my life. We still keep in touch at the moment. Even now, every time I send him a photo with faulty. He just call his trades come and fix straight away. Very reliable person.
Has Doug McLeod retired? Why does W Nick now own all the words of D McLeod
Why is there such a high turnover of managers, ceo, directors? Even the name was changed from Esperance to Lat 37. To run away from bad publicities?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.