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Latitude Financial Car Loans

Latitude Financial Car Loans (page 3 of 3)

3.4 from 50 reviews · View Statistics

Reviews

3.4

50 reviews
5
(26)
4
(2)
3
(4)
2
(1)
1
(17)
  • Transparency
    3.6 (34)
  • Customer Service
    3.9 (35)
  • Loan TypeFixed Rate (29) · Variable Rate (1) · Line of Credit (1)
  • Application Process
    4.1 (34)
  • Timeliness
    3.8 (33)
  • Loan Term5.357 years (28)
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Car loan with better rates than Banks

published

Easy to apply and finalize , very helpful people, great very competitive interest rate with a variety of ways to repay,prompt settlement

Fast and efficient loan turnover

published

I had great customer service fromLatitude and excellent all round loan experience. Buying a car and borrowing money can be time consuming and frustrating but the people at Latitude were professional and helpful.

1 comment
Latitude Financial
Jane L.Latitude Financial

Thank you for your review Sue! We are glad you had a positive experience with our applications team. Regards, Jane

Expensive, admin charges, high interest rates, you can do better else where.

published

The service is great but that's not the problem. The TV add states you can do better. Well I found out you can, but not with latitude. For starters 8.4% on a car loan is ok but you can get it cheaper else where I found one at 7.19%. Latitude charges admin fees and an upfront fee. The other institution charged nothing. No Admin fee, no one off upfront fee, no penalty fee. So when you advertise you can do better it's not the truth. So based on a advert you might go ahead and get a loan application only to find out...it's not that good. I will say this though they are fast, very fast approval I got mine in less than 30 minutes. Impressive I think but still expensive. In conclusion great service, fast outcome and good customer service.

1 comment
Latitude Financial
MalindaLatitude Financial

We appreciate your feedback in regards to our ad and we'll pass that on for you. Glad to hear that you liked our service! Regards, Malinda

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Poor Customer Service

published

Applied online for Car Loan after 2 weeks of not hearing anything decided to call to see why no one had called was advised someone would call back after another 2wks still waiting for someone to call.
When i called the customer service rep was rude, arrogant and unhelpful.

Darren

Darren

  • 2 reviews
  • 3 likes

Bunch of morons

published

3 days of back and forward with them, everyday was told this is what we need to finalize 50 months interest free with harvey norman! When they were given info would say we need some more info even thou they had more than enough info! So after wasting my time i cancelled application! Funny how i was able to get a car loan with info latitude had with another lender but couldn't get 50 months interest free! Maybe 50 interest free is a gimmick or latitude may be best served leaving Australian market as they don't understand aussies or a better deal as they suggest! To much money spent on celebs to do ads and a b grade celeb at best!!!

Bassem

BassemTamworth

Very poor customer servicing

published

The worest financial institute ever , they offered me a very high interest rate 16.99 for a car loan which should not, when i insisted to talk to someone that can explain the reasons they put me through different departement and no one answering my call, i raised a complain but no one replied i called again several times and still being circulated from office to office With no reply
I dont recommend this company to anyone , they are really terrible to deal with !!!!!!!!!

Ali

Ali

  • 2 reviews
  • 6 likes

The worst option

published

Unfortunately my Go MasterCard was taken over by Latitude and despite being ahead in my payments, Latitude have closed my Go Mastercard. I was alerted to this only when I tried to use my card!! Very poor form Latitude.
I also had an existing car loan with latitude and there have been countless errors along the way. They called me out of the blue and told me they had underquoted me on my repayments and then sold my debt to a debt collector. I received a knock at the door when a repo guy tried to take my car!!! I called latitude and they told they had made a mistake!! Every day I regret dealing with this company. Don’t make the same mistake.

Allen

AllenSydney, NSW

  • 5 reviews
  • 10 likes

Don’t let them make your life measurable

published
Prue

PrueHobart

  • 2 reviews
  • 2 likes

Just plain RUDE

published
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Sandi

Sandi

  • 2 reviews
  • 2 likes

No Compassion

published

I am an old customer of GE with two loans transferred to Latitude. I have since paid off the car loan in full & have 15 months left on a PL.(never missed a payment in 7 years) I asked for a payment deferral for Oct to pay double the following month (Nov 16) due to a personal endeavour. They did not care of the circumstances and said I would be issued with a late fee (fair enough) but also a credit default. With these words from 3 people (and with what I had just been through) it pushed me over the edge. If this is how they treat GOOD customers - How do they treat the bad payers?

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