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Latitude Financial Loans

Latitude Financial Loans (page 4 of 38)

Personal Loans, Car Loans
3.3 from 760 reviews · View Statistics

Reviews

Mark M.

Mark M.South East Queensland, QLD

Current situation

published

Took months to get a reply to hardship
Interest rate should drop to suit current rates in this crap covid time
Not tgat happy with service at all will look around

jj

jjGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Company has your records for life

published

company policy with issues paying then 25years later you go to get credit via a affiliated with latitude it gets denied. Even with perfect credit not just 7 years but life.

Joe F.

Joe F.South East Queensland, QLD

Loan Shark financial services.

published

Hidden fees, hidden charges and near criminal compounding interest rates. You want it, you got latitude financial personal loans. Very hard to get a hold of unless you owe them, then they will call you like a la Tony Soprano style. Don’t do it!

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Paul

PaulSouth East Queensland, QLD

  • 3 reviews
  • 6 likes

Easier to Pull Teeth. Avoid

published

It has been 3 days trying to sort out a default that was put on my file due to lack of communication. In those 3 days I think I had to call about 20 times, was transferred everywhere, disconnected numerous times and rude or unhelpful staff. Some of their notes are incorrect. This is the only default I have ever gotten in my life and it would have been easier to pull teeth than to deal with these people. AVOID.

Shelley G.

Shelley G.Greater Melbourne (Outer), VIC

Beware of the vultures

published

These guys are vultures. Missed my repayment once and it never got on track they always asked me to pay off my minimum payment and never mentioned the missed payment. They reported to the credit score authority and never told me. Don't trust them, I'm just waiting to finish my degree and then paying them off

Kim W.

Kim W.

  • 2 reviews

Just want proof of account closure

published

I have paid out and closed my Gem Visa account, I cannot get a response either by emailing numerous times or after waiting on the phone twice for over an hour. I simply want evidence that the account is closed which is my right as a consumer . I'm aware that there are less staff due to covid 19 but much bigger companies still have the courtesy to reply or answer their phones

Princess

PrincessSydney, NSW

Couldn't be more devastated!

published

On the line for an hour for a simple proof of identity question. The team member "Rocky" I spoke to, doesn't really know how to handle the query. He keeps on holding me on the line to ask somebody questions, I get it nobody's perfect and maybe he's new but you don't put a customer on hold for 30 minutes straight and still have no freaking idea what to do once you get back to them.

To all the bosses, please train your customer service people properly as they are your company's frontliners.

Dino

DinoPerth

  • 8 reviews
  • 5 likes

Increase my loan. I now have paid this company $15,000.00 extra. 4 years of hell. Still have not knocked the loan down.

published

they bully you treat you like scum. Huge extra costs for m $15,000.00 extra for my loan being paying it for over 3 years now and still above $32,000.00. No respect and false avertising

Good, bad then ugly

published
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Vic

VicSydney, NSW

  • 3 reviews
  • 2 likes

Terrible customer service

published

Worst customer service I have ever been exposed to. I happened to have had my card lost. They were supposed to send a new card but it never arrived. When I tried to enquire about it my multiple calls were never answered and their website send me in a endless loop where you cannot get answers and you end up landing on the same page you strated from unless you are not able to enter your card number which in my case was impossible as the card was gone. My other card I have with a different financial institution took 24 hours to arrive after I spoke to a customer service representative whom answered in approximately 5 minutes.

Bee G

Bee GSydney, NSW

  • 2 reviews

Worst finance Company I ever deal with..,

published

Do not waste your time to dealing with this company’s products. This company is full of crap.
Multiple Declined without any specific reason. Worst finance company I have ever deal with. Very unhappy

Very High Interest Rates

published
Mike S.

Mike S.Perth, WA

Latitude were great.

published

When we were struggling for vehicle finance Latitude were able to help with a good interest rate and suggestions on how to keep the repayments low. They kept us informed during the process and made things easy.

Lucky N.

Lucky N.Greater Melbourne (Inner), VIC

Best service

published

Never disappointed with the great service i got and the experience will recommend people to go foward for a car or personal loan quick and better service easy way to get a loan .

Ron Broomhall

Ron BroomhallMurray Region, NSW

  • 14 reviews
  • 5 likes

SHOCKING > 0 STARS but was forced to put 1

published

Very slow customer service and declined for no reason that i can see... this company is almost laughable and will not last long in a competitive online market

Do not waste one minute of your time with this mob, plenty of other more professional providers to choose from like Afterpay and even Zippay that are both hassle free, with easy transactions when shopping online

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Trevor L.

Trevor L.Metropolitan Adelaide, SA

Woeful customer service

published

Woeful customer experience. Approved the card. Second payment made in full and they put a stop on the card. WTH. And it's over a issue that was resolved 7 years ago. Have cancelled card. Will never deal with them again

Sheree

ShereeHunter Region, NSW

Do Not Use Latitude - They Are Hopeless!!!

published
Sariful I.

Sariful I.Sydney, NSW

Declined without any valid reason

published
Kaitlyn

KaitlynGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Disgusting company. Do not care about customers.

published

Just paid off my biggest loan which was with latitude finance. This company is literally the scum of the earth. I've had an account with them since 2016. They charged 29.99% intrest. In the last 4 years with weekly payments I only managed to pay off 12.5% in that time. Just requested a final payout figure and they charge me more for paying it out as well as the intrest for the next few years. Absolute joke of a company. Disgusting.

if I could give no stars I would- NEVER AGAIN!!

published

we will never use latitude again, we have tried every way possible to close our account- Facebook, email, phone (not that it matters as their call centre is closed anyway)

Page 4 of 38
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Questions & Answers

Shazez

Shazezasked

Latitude Financial Loans

I received a GO latitude MasterCard today in the post, even though I didn't even apply for one. This one is going in the bin
Has this happened to anyone else? Sounds like a scam.

No answers
Mark Mansell

Mark Mansellasked

Latitude Financial Loans

I have rang up to have my car taken off my loan because I have added two cars in its place but they keep saying it takes 14 days the reason is because I’m trading car in but can’t till it comes off loan thanks

No answers
Mark Ely

Mark Elyasked

Latitude Financial Loans

When does my loan expire

No answers

Get an answer from our members and Latitude Financial representatives

Details

Compare all 2 Latitude Financial Loans
CategoryLoans and Car LoansLoans and Personal Loans
Interest Ratefrom 12.99% p.a.
Comparison Rate from 14.2% p.a.
Monthly Fee A$13.00
Application Fee A$140.00
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount A$3,000.00 to A$100,000.00
SecurityUnsecured and Vehicle
Loan Term2 to 7 years
Rate TypeFixed
Compare all 2 Latitude Financial Loans

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