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La Trobe Financial Services

La Trobe Financial Services Questions & Answers

2.3 from 72 reviews

39 questions from our users

Chris V.

Chris V.asked

Is interest calculated daily on a 12 month term investment account

No answers
SMSF Investor

SMSF Investorasked

What discharge fees do La Trobe charge for discharging a SMSF P&I Investment loan under 5 years?

No answers
Dora

Doraasked

Hello Latrobe Financial,
Could you please advise what measures you are offering your lenders during this COVID19 Crisis ? Other institutions has offered rate cuts to both variable and Fixed . We have had nothing from Latrobe . The RBA has issued Emergency Rate Cuts to help individuals out , Will you be passing these rate cuts on to the borrowers ? You keep mentioning there are a range of factors as to why we don't qualify for a rate cut , surely at a uncertain time like now you would do the right thing and help our the borrowers by passing on any rate cuts available . Our interest rate is currently higher than your advertised rate , why haven't the rates been passed on ?
I await your reply

4 answers
She
She

Dora,,, all I can say is... ASIC really needs to investigate this bank....

La Trobe Financial Services
caterina n.La Trobe Financial Services

Dora,

Thank you for contacting us. We would like to contact you. If you can send us your mobile number in private mode, we will arrange for one of our team to call you directly.

La Trobe Financial Team

Dora
Dora

Hello , thank you for your reply
I don’t see how calling me would make a difference as the answer I always get is that our rate won’t be reviewed for 12 months . How can this be when the RBA cuts interest rates . You should be passing these rate cuts to your borrowers . There should be no qualifying period for an interest rate cut they should be passed on inline with the RBA cuts

Allan B

Allan Basked

Currently investing in a 12 month term investment.
What are the possibility on getting monthly or 6 monthly interest payments?

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Allan,

Thank you for reaching out. Please call our friendly Investment Team Directly on 1800 818 818 and they will be more than happy to assist you with this request.

La Trobe Financial Team

Gary J

Gary Jasked

I wish to invest $100000 long term (5 years+) Can i visit your collins st offices as i work opposite? Gary

2 answers
La Trobe Financial Services
caterina n.La Trobe Financial Services

Gary J

Thank you for reaching out. Of course you can visit our office. We are located at Level 25, 333 Collins Street. If you would like to make an appointment with one of our friendly investment team members, they would welcome the opportunity and lock-in a time to meet with you. Please call 1800 818 818.

La Trobe Financial Team

Gary J
Gary J

Cool. Thanks

Velice

Veliceasked

How safe is to invest in the la trobe financial

2 answers
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Velice,

Thank you for reaching out. We have been in business since 1952. We have focused on our asset class of mortgages for over 7 decades. We have an experienced team, with over 380 staff with offices in Melbourne, Sydney, Shanghai and Hong Kong. We have a track record of performance and one of our flagship products - our 12 Month Investment Term has been judged by reputable finance journal, Money magazine as the Best Credit Fund - Mortgages for 11 Years in a row. We have also recently been rated "Superior" by Australia Ratings for our operational capability assessment, and we are very proud of this report as it reflects all the hard work dedicated by our staff. To learn more, we invite you to visit our website www.latrobefinancial.com and you will find further details on our background, investment products and our rating reports. You may also wish to consider speaking to a financial planner.

All the very best,
La Trobe Financial Team

Richard Drabowicz
Richard Drabowicz

over one year now with several P2P and term deposit, very happy , all spot on and very precises

Patti

Pattiasked

I wish to invest a substantial amount without going through an advisor. Have downloaded forms, filled in, photocopied license but need to know who can certify this. Do I email all this paperwork back to you or must it be posted?

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Patti - thank you for reaching out. Our Product Disclosure Statement outlines the process for the documentation. You may find it on our website. We would also be happy to assist you first thing on Monday morning. You can call us on 1800 818 818 to speak with one of our Account Managers or alternatively, you can send your number via a private mode and we can arrange for one our team to call you directly. Thank you La Trobe Financial Team.

Zdravko K.

Zdravko K.asked

The 5.05% for 12mths guaranteed rate?

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Zdravko,
Thank you for reaching out. As we mentioned below to James, we are not a bank, and so we cannot guarantee. However, we do have 67 years' experience. Our Credit Fund with over 40,000 members is over $4.2 billion assets under management. One of our flagship products - our 12 Month Term Investment has been judged the Best in Australia for ten consecutive years, so I would welcome you to learn more about our products and you may wish to speak to your financial adviser as well. Visit www.latrobefinancial.com to view our Product Disclosure Statement or why not call our friendly investment team on 13 80 10. All the very best, La Trobe Financial

Zdravko K.

Zdravko K.asked

The 5.05% for 12mths a guaranteed rate?

No answers
James T.

James T.asked

Are they Government gauranteed

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear James,
Thank you for reaching out. We are not a bank, we cannot guarantee. However, we do have 67 years' experience. Our Credit Fund with over 40,000 members is over $4.2 billion assets under management. One of our flagship products - our 12 Month Term Investment has been judged the Best in Australia for ten consecutive years, so I would welcome you to learn more about our products and you may wish to speak to your financial adviser as well. Visit www.latrobefinancial.com to view our Product Disclosure Statement or why not call our friendly investment team on 13 80 10. All the very best, La Trobe Financial

Elaine Kenworthy

Elaine Kenworthyasked

I would like to know information re investing With La trobe.

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Elaine,
Thank you for reaching out. We would welcome you to call our Investment Team directly on 1800 818 818. They would welcome an opportunity to speak with you. I will alert them that you have reached us through this Platform. You may also wish to visit our website and read our Product Disclosure Statement that outlines our products, research reports and awards. click here to learn more: https://www.latrobefinancial.com/Investors

Alternatively, you may wish to send us your contact details in private and we can call you directly.

Kind regards, La Trobe Financial Team

henry o

henry oasked

do you have any offices

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Henry,
Thank you for reaching out. Yes, we have offices in Melbourne, Sydney, Shanghai and Hong Kong. To view full details, please visit our website and learn more - click here: https://www.latrobefinancial.com.au/Home/Contact

We also have Senior Manger Client Partnerships located in Queensland, Sydney, Melbourne, South Australia and Western Australia. More details for your local contact may be found on our website under partnership managers for both our finance and investment teams, depending on what you are looking for. With kind regards, La Trobe Financial Team.

Angela

Angelaasked

I was going to invest with this company but now I see all the reviews. Thanks everyone for the warning. I'll stay away.

No answers
Dora

Doraasked

Latrobe could you please explain why not all variable home loans are entitled to the interest rate cut ? . Why is there a 12 month qualifying period before variable home loans qualify for interest rates cuts and please explain why even then we may not qualify for a cut
Shouldn’t you pass on rate cuts to all variable rate home loans not only certain one ? How can one qualify and others don’t ? Aren’t variable rate home loans the same across the board? Can you Please explain why that is ?
It’s a question many are asking

6 answers
Dora
Dora

I’m still waiting on a reply to my question that was posted 10 days ago
I have emailed Latrobe several times asking the same , with no reply
We have 3 loans with them , interest rates have been cut twice and no interest rate cut to any of our loans
Please explain Latrobe Financial

La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Dianne,
Apologies, as we did not see this question. Please can you send your telephone number privately and we will arrange for one of our senior Credit Analysts to call you directly. If you can send through the loan numbers as well, so that we can understand the situation before we call you.

Dora
Dora

Honestly why can’t the answer to my question be written here ? There should not be a situation to understand. If we are on a variable interest rate the rates should drop according to the rate cuts . I’ve been told after a 12 month qualifying period our rates will be reviewed and then there is no promise they will get cut . And if they were to be reduced it would come at a cost to us . Why? So they are predicting another 2 rate cuts before Christmas so this means still no rate cut to our loans . The last 2 rate cuts have not been passed on to us because apparently we do not qualify for a cut . It’s absolutely disgusting the way Latrobe works
Pass on the interest rate cuts to all of your customers , how are families meant to get ahead when your interest rates are so high ?
And your fees for making extra repayments by direct deposit , $2.50 per additional repayment on top of your $15 monthly charge what a disgrace there’s no extra work involved on your end
The $2.50 charge is not even disclosed in our contract but again I’m told it’s a fee Latrobe charge

Peet B.

Peet B.asked

Term deposit rates

1 answer
Jonah W.
Jonah W.

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She

Sheasked

Could La Teobe please tell me how late payment fees (arrears are calculated

2 answers
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear She,

Thank you for your enquiry. Please can you call our Customer Service Team on 13 80 10 and they would be pleased to assist you with your question.

Kind regards,
La Trobe Financial Team

liz
liz

Hi, I am an investor customer of la trobe. You better ask the company. Thanx

Paul Tabouris

Paul Tabourisasked

Interest rates for term deposit

1 answer
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Paul,

We do not offer term deposits, as we are a non-bank. Please feel free to visit our website www.latrobefinancial.com or call our friendly investment team on 1800 818 818.

Regards,
La Trobe Financial Team

Anthony Kerron

Anthony Kerronasked

term deposits

No answers
Alan

Alanasked

I would like to invest $350000.00with La Trobe at 5.05%.It says on your website that the rates are variable over 12 months.What exactly does this mean?

3 answers
La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Alan,
The 12 Month Term Account has a fixed 12 month term with a variable rate of return within each term. We would welcome you to speak directly with one of our friendly investment experts, for them to explain further. Please call 1800 818 818. They would be delighted to assist you.
Regards, La Trobe Financial Team

liz
liz

Hi alan, I am an investor like you. I invested p2p program which gives 7.3% interest currently.
Research your options.
I spoke with senio, he was extremely helpful, I recommend him
Good luck

La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Liz,
Thank you for taking the time to publish your comment. We will ensure that Senio receives your comment.
Best Regards, La Trobe Financial Team

STUART ADOU

STUART ADOUasked

Hi I’m self employed I want to refinance for low doc only as I’m with rams .. I wanna top up some cash and pay some bills and loans what the best interest rate as my one at the moment %4.7

2 answers
STUART ADOU
STUART ADOU

Hi I want to refinance my home loan from rams which is low doc %4.7 and top up some cash to pay bills loans credit cards .,do you yours guys at la trop finance have low dock loans reasonable interest rates plz let me know

La Trobe Financial Services
caterina n.La Trobe Financial Services

Dear Stuart, Thank you for your enquiry. If you can send us your phone details by private message we will arrange for one of our team to call you. Regards, La Trobe Financial Team

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