Waits of time
La Trobe is probably the worst loan brokers that I have ever delt with. My family and I put in a loan application and have done everything that has been asked of us to get it but they just keep coming up with stuff to make it so much harder than it should. So after all that we are told by La Trobe that we must wait another day until it can be finalised and that we could get the money for the house that we all so exited for. But no that was to hard. Everyday they would tell us that it will be another day and than those days became weeks and we have had enough. To this very day we are still waiting for it to be signed of by one person. DEFINITELY DO NOT RECOMMEND!!!
Efficient and timely
I am part of a small consortium that has purchased several properties where Latrobe Financial Services has provided the loan funding.
In each instance, Latrobe and their appointed solicitors have acted in a professional and timely fashion.
We were under severe time pressures in several instances to settle the purchases by the due date. Latrobe provided the offers within several days and the final documentation was prepared expeditiously to enable settlement on the designated dates.
Our personal communication with both Latrobe Services staff ...
La Trobe Financial loan, waste your money
I gave them 1 star ONLY BECAUSE I HAD TO, I would have preferred to give them NO STAR rating.
We attained a SMSF home loan through a broker who UNFORTUNATELY used this company in late 2015. since then the monthly payments (interest rates) have gone up 4 times, increasing the monthly payments by $159. On top of this they asked for our insurance certificate of currency each year and when they get that from us they charge us $50 to receive it plus they charge a $300 per year fee to have the loan. They also charge a monthly fee to the account on top of the outrageously high interest rate.
THEY ARE NOTHING BUT A RIP OFF!!!
no wonder we are looking to refinance elsewhere.
We are wondering why we have been charge for Application fee of $6405.00
I have emailed to one of their staff, replied with the answer "Application fee"
My accountant was shocked to see our account and asked if we had loan with them before, we said no this is first time and it was not good after all. We think the interest rate is far too high even the interest rate has been down for some time...I've send email to "Financial services ombudsman" to see what they say. If they don't refunded half of the fee, perhaps we change banks !!
Worst decision ever
When refinancing, La trobe failed to bring discharge papers to settlement and even though anpay out figure was calculated, they still deducted money from the account.
After settlement was made, La trobe assured me accounts were closed, yet had deductions from my account 2 weeks in a row.
Requested for Settlement Statement after
Numerous e-mails and was very slow to respond to only give a 6 month settlement statement and not entirety of loan.
Very un professional and unorganized organization
Dishonest organisation. Very expensive mistake
Borrowed from them in Feb last year at 6.29%. Today they are charging me 7.14% which thet say us the result of their increased costs of funding. In the meantime the RBA rate has fallen from 2% to 1.5% and the major banks are charging around 5.9% on investmrnt loans. Exit penalties for Latrobe are extreme so buyer beware on this one.
LOAN SHARKS YOU HAVE BEEN WARNED
Got a loan through a broker 3 years ago only to find out after that Latrobe SHARK financial services charged us 14K in entry fees just to get the loan. Charged 7.5% interest rate and even after asking every year for a reduction as we hadn't missed a payment and were 20K ahead they refused. Don't believe the add on TV that are award winners haha winner of the SHARK LOANS you mean. Asked for the title to be sent to a Land Title office to have something removed to be told their fees for posting it we about $800. You have been warned again STAY AWAY FROM THESE LOAN SHARKS
Late Fees are ridiculous. Continues Misleading and Deceptive Conduct..time to go to the regulators!
I have just been hit for circa $4,000 late fee for being 12 days late! Works out to being charged1,705%p.a.. This is in stark contrast to my Statement which states a 6.6% p.a. borrowing rate! LaTrobe's weighted average cost of funds is circa 9.4% p.a.
I don't mind paying a reasonable late fee, but this late penalty and its application are way beyond the pale, likely illegal, and render LaTrobe's Statements misleading and deceptive. After seeing similar problems from others on Product Review, and getting the same dismissive reaction from some ...
Great experience applying for a home loan
Over a period of around nine months we applied for a home loan & found La Trobe in Melbourne to be very helpful in all aspects of submitting the loan application. The staff were all very helpful and our application was successful. Being self employed the banks just weren't interested but La Trobe did not hesitate. Top marks to all the staff involved in taking our application to a successful conclusion. This is the second time we have obtained a home loan from La Trobe which also was a great experience.
- Verified customer
I'm really grateful happy and glead that there is a lander like latrob deal and treat people as a cl
La trobe is the best lander I have experience in my life , they say yes when other's say no
They deal with respect honest and integrity
They halp clients to achieve they individuals need ,base on case by case not like a major bank , credit scoring, system generated response
Nothing but a number
With latrobe the experience is a all different level
Fast and reliable service.
I'm sick of reading all the negative feedback about them like come on guys if u had a misunderstanding and bad experience your self it dosent mean they reputation ...
Should be shut down
Had a low doc loan with them 10 years ago , they were increasing interest rates during the term of the loan at a time rates were going down.
I refinanced when I could to a bank, after settlement got a 10 percent charge for refinancing and the threat of legal action if I did not pay , which was Close to $ 10000 extra charge after settlement. Lucky it was a small loan of $100000 at the time. Just seen them advertising and think you should be warned
Nev from gippsland
Hi, I had a loan with Latrobe via a broker from Warragul. It is the worst thing I've done in my life. I got out of this after 3 months and their charges for this cost over ten thousand dollars. I can advise that they are no good and please pursue other groups to borrow
Run away shysters
How come we can't score them a zero? We are about to get our house repossessed due to them litigating even though they new superannuation was being paid out.
Haven't had a statement for a year or so.
They have a sister company apparently called (PERMANENT MORTGAGES).
We looked at a house last year to buy and when we had some information comeback from the realestate agent that we were buying the house threw our mortgage came back as inactive in December last year where has our mortgage payments been going, not to mention our bank statement...
- Verified customer
Predatory Lenders!!! BEWARE!
These people are what is known as predatory lenders!
They charged me $13,800 just in establishment fees!
They underfunded a loan consolidation and left me in arrears at funding!
My interest rate is 8% and, after 6 months has gone up!!!
If I am late THEY CHARGE 5.5% default interest.
On a HOME LOAN!
When official rates are 2%!!!
The Latrobe lender who processed the loan refused to send me copies of the valuations I had paid for.
I only got these AFTER the loan settled because he needed my employers details as he was audited and had not checked my references!!!
Run - do not lend with them!!!...
We have been very fortunate to use La Trobe Financial. We were stuck with a dilemma and in meeting our settlement around Easter. If it was not for their team effort, we would not be able to enter our new home within a very tight deadline and during Easter Holidays. Full praise go to the efforts of their very senior Credit Analysts who stuck by us throughout each step and helped us through a very stressful time indeed. I highly recommend, that if you are looking for exceptional service then La Trobe Financial is your right partner.
We have the unfortunate issue of trying to get a bad mortgage investment refunded for my fathers' deceased estate. This company is the most arrogant, unethical company I've ever had to deal with. Their lack of communication is amazing and I'd advise you to go elsewhere.
How they got their "Awards" as advertised on their website is beyond me.
I'm reticent to even give them one star!!
I had the unfortunate experience of taking out a La Trobe Home Loan. When I discovered the hidden fees and challenged them about them, they were arrogant, evasive and dismissive. Then I discovered their penalty fees for paying out a loan early! I chose to pay out the loan and incur the penalties rather than continue to be sucked dry. I suggest anyone considering a LaTrobe loan looks elsewhere.
Questions & Answers
Hello Latrobe Financial,
Could you please advise what measures you are offering your lenders during this COVID19 Crisis ? Other institutions has offered rate cuts to both variable and Fixed . We have had nothing from Latrobe . The RBA has issued Emergency Rate Cuts to help individuals out , Will you be passing these rate cuts on to the borrowers ? You keep mentioning there are a range of factors as to why we don't qualify for a rate cut , surely at a uncertain time like now you would do the right thing and help our the borrowers by passing on any rate cuts available . Our interest rate is currently higher than your advertised rate , why haven't the rates been passed on ?
I await your reply
Currently investing in a 12 month term investment.
What are the possibility on getting monthly or 6 monthly interest payments?
caterina n.La Trobe Financial Services
Thank you for reaching out. Please call our friendly Investment Team Directly on 1800 818 818 and they will be more than happy to assist you with this request.
La Trobe Financial Team
I wish to invest $100000 long term (5 years+) Can i visit your collins st offices as i work opposite? Gary
caterina n.La Trobe Financial Services
Thank you for reaching out. Of course you can visit our office. We are located at Level 25, 333 Collins Street. If you would like to make an appointment with one of our friendly investment team members, they would welcome the opportunity and lock-in a time to meet with you. Please call 1800 818 818.
La Trobe Financial Team
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