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Laurastar Pulse

Laurastar Pulse

4.2 from 15 reviews

Reviews

Review distribution

5 star
10
4 star
1
3 star
2
2 star
1
1 star
1

Good iron undone by poor build quality!

published

Purchased for $2,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Portability
Product is used: Weekly
Clothing Material Cotton, Denim and Synthetics
See all answers
2 comments
Laurastar
Laurastar S.Laurastar
Vignesh S.
Vignesh S.

Mel

Melsydney

Not entirely dependable

published

Although I'm happy with it's ironing performance my machine had to have a boiler & iron base replacement within the first year (covered by warranty) but its has started to have the same issue again, over steaming & turning it's self off. I was told that it was a water problem so have used unfiltered tap water since so that really isn't the problem. (I never had an issue with my Laurastar 4).I follow the maintenance schedule and use the water filter granules.
I brought it to iron my hubby& sons business shirts and it does a good job & I love the huge board. It has a quick heat up time & the auto turn off gives peace of mind.

Date PurchasedJul 2016
2 comments
Laurastar
Laurastar S.Laurastar

Hello Mel, sorry to hear of the poor experience
can you make contact with Anne in customer service 03 9894 1400 for assistance
regards Dino

Mel
Mel

excellent iron

published

Great ironing performance. Disappointing that the iron malfunctioned after boiler cleaning as the household water was too clean I have to use it with tap water unfiltered only. Otherwise excellent performance. Great results. Water capacity suitable for normal ironing session. All fabrics suitable . I previously had a laurastar S4

Date PurchasedFeb 2018
1 comment
Laurastar
Laurastar S.Laurastar

Hi GPBC thanks for your review. Yes sometimes the water can be too pure.
If you need any further help please call us.
regards Dino MD

Overall it is a very good unit

published

I am really satisfied with the overall performance of my Laurastar Pulse. The only thing that is no longer working is the retractable cord, apart from I am very happy with it as I can live with the retractable cord not working.

The only annoying thing is that if I want to get the retractable cord working again, I would need to send the unit to Melbourne, THAT IS REALLY INCONVENIENT considering that I live in Canberra. Perhaps you should arrange for someone in the ACT to fix those minor issues.

Date PurchasedJan 2016
1 comment
Laurastar
Laurastar S.Laurastar

Best thing I have ever bought

published

Love my Laurastar, takes much less time to do the ironing and does a much better job than any other iron I have ever used. Can iron all types of fabrics haven't found one that it cannot handle. Can top up the water as I go but can do a lot of ironing with the capacity that it has.

October 11th 2018 Update: Fabulous iron

The best results I have ever achieved on all types of fabrics. Continous ironing, can fill up whilst ironing without having to wait for it to reheat. Best iron I have ever bought, well worth the money. Saves time with the fan in the board can iron multiple layers.

Date PurchasedMay 2017
1 comment
Laurastar
Laurastar S.Laurastar

Hi Stevo, great to hear you are happy, we are here to help should you need any further assistance. regards Dino MD


Love my iron, makes my ironing easier.

published

I have purchased 3 Laura Plus, 1 for me and two for my sisters as they are fantastic irons. I do a lot of ironing and find that the Laurastar Irons make ironing a breeze with a fantastic result. The iron just glides over the clothes and there is no need to press hard to get the result you need, it does all the work for you.

Date PurchasedJun 2018
1 comment
Laurastar
Laurastar S.Laurastar

Hi Lyn, thanks for your loyalty to Laurastar, its customers like you that help us spread the word about our products. Thank You
Dino MD


Just makes ironing easier!!!

published

- great on All fabrics
- water capacity always knows when I’m on my
last garment then runs out as I start on it !!
- upgraded from a basic Laurastar which I thought was great but hated waiting for it to cool to refill. So much better now. Love it

Date PurchasedJul 2015
1 comment
Laurastar
Laurastar S.Laurastar

Hi Jenny thanks for the review and comments. regards Dino MD


Brilliant!

published

Couldn't be happier with the way it handles all of the fabrics I throw at it. Can go for ages on one tank and would never use a conventional iron if possible. My husband actually irons now and even irons my clothes. I gave my old Laura Star to our daughter and she loves it.

Date PurchasedMar 2017
2 comments
Laurastar
Laurastar S.Laurastar

Hi Patty nice to hear everyone is now ironing in your home. thanks for the feedback regards Dino MD

Patty
Patty

You're welcome. Thank you for a great product :-D

This is amazing

published

Best ironing board ever will never use anything else the steamer is 100% on any other iron it cuts ironing in half the time. Yes the water capacity is plenty to do the whole lot of ironing . What more can I say that it’s the greatest iron I have ever used . Thank you LAURASTAR

Date PurchasedAug 2015
1 comment
Laurastar
Laurastar S.Laurastar

Thank You Bloss, we are pleased to hear you are happy
regards Dino MD

Sue

SueMelbourne

Makes this dreaded task a dream !

published

Oh , how I used to hate ironing . It is now a joy , as my iron just glides over all fabrics easily and gently .
Can get through a whole load without having to re fill the water in the steamer .
I would HIGHLY recommend the Laurastar Pulse ironing system

Date PurchasedMay 2016
1 comment
Laurastar
Laurastar S.Laurastar

Hi Sue, we always say to new customers the reason you hate ironing is because you don't have the right appliance. Thanks for your feedback. regards Dino MD


Kris

KrisNSW, 2525

Love It!

published

i am Very Satisfied with my Laurastar Pulse so glad i decided to to purchase one regardless of the price. Well worth worth it.
It Has a good shot of steam and my the ironing time is less than conventional irons even though it larger than a normal iron
Thanks

Date PurchasedMay 2017
1 comment
Laurastar
Laurastar S.Laurastar

Hi Kris, glad you joined the Laurastar Club, yes its an investment but it will last many years and we are here to help. Have been in Australia for over 23 years. regards Dino MD


SEJ

SEJNew South Wales

  • 6 reviews
  • 8 likes

Not so sold on this

published
Date PurchasedNov 2017
1 comment
Laurastar
Laurastar S.Laurastar

Vlad

VladSydney

  • Verified purchase

My wife loves ironing now!

published

I bought Laurastar Pulse for my wife after recommendation from some people a months ago from Bankstown showroom. I was sceptical but did take a risk and invested to the best model. My wife loves it and when she starts she cannot stop and all is done much faster. I like how compact is the system and easy to handle and store. No problems so far.

Date PurchasedSep 2016
1 comment
Laurastar
Laurastar S.Laurastar

Keeps breaking down only after few months and the repair center doesn't do anything to fix it

published

It has only been one year and I took it at least three time to get it fixed with bringing it home with the exact same problem I am getting very frustrated and wish I did not buy it. Now again few days after bringing it from the repair center and I have now steam coming out at all.

6 comments
Laurastar
Laurastar S.Laurastar

Hello Guest, of course we can help with this matter, simply contact us on 03 9894 1400 and ask for Annie to discuss this matter. or email your details to support1@laurastar.com.au

Guest
Guest

Thanks for the quick replay , I am going to take it back one last time to get it repaired , if the same thing happened I'll call Annie, will know for sure in few days if they fixed the problem or not

Laurastar
Laurastar S.Laurastar

Let us know where you are located, where are you taking it for repairs.?

Massimo C

Massimo CMelbourne

The Rolls Royce!

published

I recently purchased the Laura Star Pulse iron for my wife. She had a demonstration from the staff at Blackburn which is a must given the high sophistication of the product. We have been so impressed with the iron that we've now bought one for my wife's mother too. My wife couldn't be happier.

1 comment
Laurastar
Laurastar S.Laurastar

thanks, and enjoy

Questions & Answers

Mariah D

Mariah Dasked

I’m looking at buying a Laura Star. Do you have any new models coming out this year? Thanks.
Mariah.

1 answer
Laurastar
Laurastar S.Laurastar

Hi Mariah, We do have the new Smart U which is replacing the Pulse. Smart U RRP is $3299. Call 1800 999 910 to find out where your nearest store is and come in for a live demonstration. Cheers Jenny


Mack

Mackasked

Please can you advise where I can get my Laura star is5 repaired and serviced? Our ironing board has collapsed where the spots wells on the hinges broke. We also need a full service on the engine with a few parts to be replaced like power cord which has unravelled and new ironing board cover. Just don’t know where to send it as there is no distributors in Ireland at present that we know about. It is eight years old and has given us a great service over the years.

3 answers
laurastar95
laurastar95

Please contact Laurastar head office, export@laurastar.com

Mack
Mack

Thank you, will do

Laurastar
Laurastar S.Laurastar

Hi Mack send me your details and i will forward to Laurastar head office
support@laurastar.com.au


BMG

BMGasked

Has this product been discontinued? If so, when will a new model be released?

2 answers
laurastar95
laurastar95

No the Pulse has not been discontinued just out of stock, new stock arrives late Jan 2018
thanks

Laurastar
Laurastar S.Laurastar

Hi BMG, the Pulse will be back in stock next week, thanks Dino MD


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