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More than my expectations .
I had my front yard garden project a month ago by LDTotal. The project was handled by Shane Condo in the professional way and the results exceeded what I expected, I give Shane at LD landscaping top marks for making my garden beautiful. I would definitely recommend him..and LD total services for sure .
LD total landscaping
Steve Ward my landscaper/installer was unreal. Carried out work in Front and back yards to a high standard and on time, was easy to liaise with and showed us how to use our controller. Was a pleasant surprise to leave for work with dirt and come back to green grass and a landscaped front garden
Dan Ried our landscaper/installer was great
Dan Ried our landscaper/installer was great, very informative and has completed a really professional job. It's a shame that this wasnt the experience the whole way through, quite a difficult and rigid company to deal with, definitely seen as a number and not a customer. I have still given 5 star as Dan Reid was terrific and his service was miles ahead of what was recieved prior. Though he is a contractor not an employee of LD total.
1. Don't respond to emails
2. Don't return phone calls
3. Difficult to deal with
5. Don't care about the customer
6. Bad customer service
7. Don't know how to do their jobs
If I could give -100 I would. Dealing with LD total has been a nightmare. We've been waiting 6 weeks for our landscaping and getting in contact with Kym is near impossible. They are unprofessional and painful to deal with. They did our neighbors yard before ours and they moved in after us. I wouldn't recommend these useless people to my enemy.
Happy Client for Life - Thanks LD Total
Huge thanks to LD Total Landscaping and the staff for the wonderful landscaping work of our front yard. The team has done great job and we are very appreciative of the attention and care Rob took for entire landscaping work. We are your client for life.
Transformed the house
Rob came and installed the front landscaping and did an amazing job. Rob transformed the house the front of the house into a standout feature. Rob continually consulted us throughout the installation and made himself available to answer all our questions even once the job was finished. Highly recommend his work and will be utilizing his skills in creating our backyard oasis.
From start to finish of the process LD TOTAL and the team were brilliant. We got a landscape package with our land, Kaley came out to plan it with us and she was great, knowledgeable and professional. Christian installed our front garden for us on 40 degree day, and was more then happy to stay back at the end of the day and give us tips about maintenance etc. The office & admin staff have always been quick to respond and polite. Fantastic effort from all involved at LD Total. Highly recommend.
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