Reviewer Photos & Videos
Dan Reid did a great job in installing the retic and the fromt garden it looks awesome He also explains how to care and use the timer/ Retic controller.
I would recommend Dan to anyone.
He was very polite, and even though he was very busy, he was working alone he still found time to chat and explain any queries.
- Verified customer
Lot 163 in Wellard Estate
They were advised by our land developer that our fencing job should be put on priority list because of a 3metre drop to our neighbor at our backyard. Until now still no word from them of scheduled installation. Going 3 weeks and counting (fingers crossed). I have also told them that I have a child who loves playing outdoor and without a fence, I cannot simply allow my child to play outdoor unsupervised.
I also had a landscaping consultation with them 2weeks ago, never heard from them since then. Already paid for the side gate, still waiting to be contacted for installation.
Will update my review again (if ever they decided to do the job within this month).
More than my expectations .
I had my front yard garden project a month ago by LDTotal. The project was handled by Shane Condo in the professional way and the results exceeded what I expected, I give Shane at LD landscaping top marks for making my garden beautiful. I would definitely recommend him..and LD total services for sure .
LD total landscaping
Steve Ward my landscaper/installer was unreal. Carried out work in Front and back yards to a high standard and on time, was easy to liaise with and showed us how to use our controller. Was a pleasant surprise to leave for work with dirt and come back to green grass and a landscaped front garden
Dan Ried our landscaper/installer was great
Dan Ried our landscaper/installer was great, very informative and has completed a really professional job. It's a shame that this wasnt the experience the whole way through, quite a difficult and rigid company to deal with, definitely seen as a number and not a customer. I have still given 5 star as Dan Reid was terrific and his service was miles ahead of what was recieved prior. Though he is a contractor not an employee of LD total.
1. Don't respond to emails
2. Don't return phone calls
3. Difficult to deal with
5. Don't care about the customer
6. Bad customer service
7. Don't know how to do their jobs
If I could give -100 I would. Dealing with LD total has been a nightmare. We've been waiting 6 weeks for our landscaping and getting in contact with Kym is near impossible. They are unprofessional and painful to deal with. They did our neighbors yard before ours and they moved in after us. I wouldn't recommend these useless people to my enemy.
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