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Happy Client for Life - Thanks LD Total
Huge thanks to LD Total Landscaping and the staff for the wonderful landscaping work of our front yard. The team has done great job and we are very appreciative of the attention and care Rob took for entire landscaping work. We are your client for life.
Transformed the house
Rob came and installed the front landscaping and did an amazing job. Rob transformed the house the front of the house into a standout feature. Rob continually consulted us throughout the installation and made himself available to answer all our questions even once the job was finished. Highly recommend his work and will be utilizing his skills in creating our backyard oasis.
From start to finish of the process LD TOTAL and the team were brilliant. We got a landscape package with our land, Kaley came out to plan it with us and she was great, knowledgeable and professional. Christian installed our front garden for us on 40 degree day, and was more then happy to stay back at the end of the day and give us tips about maintenance etc. The office & admin staff have always been quick to respond and polite. Fantastic effort from all involved at LD Total. Highly recommend.
Really frustrated. LD total were contracted by our property developer to fence our lot. For 3 weeks they told me "it should be done this week" but we still had no fence when we moved it. A week later they finally came, but only did half the job stating they'd be back in two days to sheet. They were supposed to be here at 7:30 this morning and it's now after 9 with no sign. I have 2 dogs I'm needing to keep locked inside. I cannot express how annoyed I am with their disorganisation and lack of care.
Landscaping & Lawn
Absoloutely delighted with our new Lawn that’s just been laid by Brett, such a nice job! Also love the work out front that was done by LD total with the help & planning from Nathan, great Job! Also big Thanks to David for fitting us in at such short notice! Well done guys
- Verified customer
SO BAD, IT MADE ME WANT TO WRITE A REVIEW.
AVOID AT ALL COSTS
Worst, most unprofessional company I've ever had the misfortune of dealing with. I don't normally bother writing reviews, even for poor service, but this mob is so bad I had to say something.
I was forced to deal with this company through a land sale package I signed when I purchased my new home. They were contracted to provide lot fencing and front yard landscaping.
First off, they don't return phone calls. Good luck reaching the person in the office you're trying to speak to, because often they're not there or won'...t answer. I was told "we will call you back" 9/10 times I called them, and would never recieved a call back. I often had to call several days in a row before I was lucky enough to speak to the person I was trying to get in touch with. Installation on my fencing and side gate was delayed, they booked a date to do it, then just never showed up. Didn't even call to let me know they weren't going to do the job. Rebooked again to install the fencing, and they didn't show up for that either. This delay meant I had to keep paying rent and storage fees because I couldn't take hand over of my finished house until they eventually got around to installing the fences.
- Verified customer
Worst Experience. BEWARE
This is the most daunting experience of the whole home building process. If you think your builder is giving you stress, wait until these guys do your lawn.
We got landscaping package with the purchase of our Lot and LD Total had monopoly.
First, it took them 5 months to install the lawn, the office girls are rude, except one ([name removed]). If I had a choice, I would have pulled the pin after my first call to them, I saw the hand writing on the wall. I've given feedback to my estate developers; they should have atleast 3 landscaping c...ompanies for people to choose from, that will definitely make these guys to sit up and appreciate any customer that goes with them. In fact, they think they are doing you a favour by installing a lawn that you already paid for through the estate developers. We have a corner lot and experience sand encroachment, we had to buy a blower/vacuum and use it almost everyday for 5 months. We submitted our application and was approved on October 10th, 2017, we didn't have consultation until March 2nd, 2018, installation date was 19th and 20th March, 2018. (Our home was built in 5 months, from signing of contract to handover). On the day of installation, they broke a window, which was reported via email, once again, they didn't bother to reply until I copied the estate developers in another email after one week. They still are not taking responsibility for the broken window. My advise to you, who's reading this, better ask your estate developers to nominate another landscaping company or better still, get a voucher from them and choose a landscaping company of your choice.
- Verified customer
Not happy but not mad
Was expecting more from the company. Our block came with a landscaping package we were never contacted by them about it we had to contact them and got two different answers from two people one person said we had to wait till handover one person booked us in. Had the meeting and the landscaper didn’t give us plant options and really gave us no ideas on what to do with the front basically just suggested the same thing everyone on the street had. Square patch of grass, tree in the middle, plants around the edge. We really were let down with the la...ck of creativity. Plants are still alive some starting to die because the weren’t planted properly and soil wasn’t really done properly they just added mulch on top of the sand. Any way 2 months after having it done I receive an email saying they can do our landscaping and providing me with pictures of plant selections.... clearly there is a lack of communication because we have had it done already and annoyed I never was given this plant selection in the first place.
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