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Leitner Frankie

Leitner Frankie Questions & Answers

5.0 from 10 reviews

16 questions from our users

Jennifer Anderson

Jennifer Andersonasked

I am considering buying one of these chairs for my mum who is in an aged care facility and just gone into a wheelchair. She's going stir crazy needing to be dependent on staff to wheel her around, this makes her particularly more housebound with the current social isolation shutdown of aged care facilities. What I'm wondering is if this chair is suitable for this environment in terms of comfort of seat and width for all day sitting, and for a person who is not petite. The weight capacity for the chair is more than enough but I'm wondering about comfort and width of the chair really. TIA

1 answer
FATFREDDY.
FATFREDDY.

Should be ok and I have been every where . Buy a thicker cushion and keep it charged and mum will be oer the moon. I have been every where with mine and had nno problems. Between my scooter & chair I can go anywhere.

Rob V.

Rob V.asked

Can I buy the bag under the seat please

1 answer
FATFREDDY.
FATFREDDY.

Contact their web site.

Bill H

Bill Hasked

can the arms be extended in width

No answers
Bill H

Bill Hasked

can the arms be extended in width

2 answers
FATFREDDY.
FATFREDDY.

No they can not. I had the same thoughts but after checking on line I took the plunge and bought on. It is about as wide as an office chair 20'' t0 22''.

Bill H
Bill H

Thank you. I brought the chair some months ago for my wife and she is very happy with it. It was just a thought to make it more comfortable for her. I will think on it and see if it can be modified with after products as the arms only need to be about 60mm wider. Regards Bill

Gordon C.

Gordon C.asked

I love in Lincoln Uk, would it be possible to have it delivered to me? What would the overall price come to, please. Thank you Gordon

1 answer
FATFREDDY.
FATFREDDY.

It is possible but contact LIETNER on the net.

Wayne

Wayneasked

We live in Sydney. If we purchase a chair, where could we have it serviced if it becomes necessary?

2 answers
FATFREDDY.
FATFREDDY.

That is a question I can not answer. Ring Lietner or send them an Email. So far so good but if anything goes wrong that is what I would do. Any mobility shop should be able to repair it if anything goes wrong.

Wayne
Wayne

Thanks for that.

Allen

Allenasked

Where are these manufactured & where do you get them serviced .Allen

1 answer
FATFREDDY.
FATFREDDY.

These are made in CHINA like 90% of power chairs, even the top brands have their chairs made there. Any good mobility shop should be able to repair them or contact LIETNER and talk to them.

Allen

Allenasked

I would need this to drive on tar roads , maybe one or two kilometers at a time , would the front small wheels be strong enough to go from road to driveway over a 10 mil drive gutter ,occasionally drive on mown lawn , where would I get it serviced , how much do batteries cost to replace .

3 answers
HelenGee
HelenGee

I have used my chair over lots of surfaces for some time now. The only problem I have had is on soft sandy soil. I mostly use my chair for transport in situations as you describe and it is wonderful. I have not needed to replace batteries or get a service, after a couple of years now.

Phillip  Rixon
Phillip Rixon

This is a great wheel chair for hard surfaces it will drive on a short mown lawn on a firm ground we have two of these chairs they are light weight & reliable

Patrick
Patrick

I drive mine 10km round trip to the local shopping centre with no problems at all, I’ve only had mine 6 months so haven’t needed a service but I’ve done a lot of ks in that time and had no problems at all

Allen

Allenasked

Folding wheel chair . Would this product be able to go on flat grass & how would the small front wheels go over a small bump , like road to driveway .

4 answers
Patrick
Patrick

It transitions quiet well but any lip an inch or higher causes problems. I went to an engagement part two weeks ago on a farm and it handled flat mowed grass well, but as night drew on and dew fell the wet grass became a little problematic

Phillip  Rixon
Phillip Rixon

Hi Allen this chair will drive on a short mown lawn which is grown on firm soil ,on app by lawns it dosnt drive as well ,it's a great chair easy to fold, it's light,& easy to drive .hope this helps

Leitner
Leitner E.Leitner

Hi Allen, Thanks for your message. The Frankie wheelchair should drive fine on grass on firm soil. You will need to ride this with care if you are using it outdoor especially over bump due to the low clearance of the footstep of only 6cm off the ground. The maximum climbing ability is 12 degree. We do recommend this product to be used mainly indoors such as at home and shopping centres, however, if you are to use this outdoor, please handle with care. If you want to discuss further or have further questions, please feel free to contact us via phone 1300 856 725 or via email at sales@leitner.com.au and our friendly customer service representative will be able to assist you between Mon-Fri 9am-5pm Melb time. Thank you!

Bill H

Bill Hasked

Can the battery packs be repacked by someone like Battery World or do you supply replacements if necessary? Also what is the cost of battery replacements.
Thank you Bill

1 answer
Greg S.
Greg S.

i got one and you cant get spare parts

Yvonne G

Yvonne Gasked

Can I have a trial to see if it is suitable for indoors? I live in Golden Beach vic 3851 ,am very interested Please get back to me !!

1 answer
Leitner
Leitner E.Leitner

Hi Yvonne,

Sorry for the delay in our reply, for some reason there was no alert in our system that you had contacted us.

Unfortunately we do not have the facility for any test ride or try-before-you-buy.

However, we do have a 14-day money-back guarantee, which makes it possible to shop online, risk free!

The Frankie wheelchair is designed for mainly indoor use.

If you have any other questions, you can contact us by phone (1300 856 725) or email (sales@leitner.com.au)

Cheers! Jennifer

Anne

Anneasked

Would Frankie fit into a Mazda 3

3 answers
Brianie
Brianie

my son has a 2014 Mazda 3 and it goes into that boot sideways i have a Chrysler voyager and it goes into that longways hope that helps

Boogs
Boogs

Hi Anne,I have a 2000 V70 Volvo Wagon and I can put it in lengthways,alongside a Engel fridge,with room to spare,it wise the main reason I purchased the vehicle, and i think the later models are much the same,the fridge was need for my wife M.S medications when we travel,hope this was some help.
regards Ian launceston.

Anne
Anne

Thank you

annoyed

annoyedasked

Do you have a rent option to see if it is what we need and I need to know the measurement from the outside to outside of the front wheels because I need to push a lifter into the front of the chair to help with transfer Thankyou

1 answer
Leitner
Leitner E.Leitner

Please find all the measurements on the product page https://www.leitner.com.au/electric-wheelchair.html
We ship the chairs directly to you therefore the low prices, however we do not sell through retail stores. We recommend contacting us on 1300 856 725 or sales@leitner.com.au before purchasing. We can answer all your questions to make sure that the chair will suit your needs. The chair is also covered by a 14 day money back guarantee: In the unlikely case the chair won't suit you, you can return it and if it's in perfect condition in original packaging, you will get a refund for the price of the chair. Shipping costs are the customer's responsibility.

John t

John tasked

Do you have a trial option or rent before you buy?

1 answer
Leitner
Leitner E.Leitner

We ship the chairs directly to you therefore the low prices, however we do not sell through retail stores. We recommend contacting us on 1300 856 725 or sales@leitner.com.au before purchasing. We can answer all your questions to make sure that the chair will suit your needs. The chair is also covered by a 14 day money back guarantee: In the unlikely case the chair won't suit you, you can return it and if it's in perfect condition in original packaging, you will get a refund for the price of the chair. Shipping costs are the customer's responsibility.

John M

John Masked

Good evening,

Can the control be placed so that the attendant can use it and the passenger would be unable to reach it? Also I am concerned about the comfort for my father.

Regards John

1 answer
Brianie
Brianie

the comfort of the chair is very good no problem there as for the controlthat is something you would have to ask LIETNER about as i have seen that attatchment on other electric wheel chairs

Bjfg

Bjfgasked

Are the frenkie OK for outside house your are they to unstable?

2 answers
clementine
clementine

excellent for shopping centres, and compacted gravel. Will cope with moderate ramps, but sometimes tend to skid on descent.

Brianie
Brianie

the Frankie is very safe outside if you use it as directed we use ours at shopping centres on compacted foot paths on our concrete drive and on bitumen roadways

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