1 photo
Leitner Online store

Leitner Online store

4.8 from 14 reviews · View Statistics
See the Best Bike Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Leitner

Reviews

4.8
14 reviews
5
(13)
4
(0)
3
(0)
2
(1)
1
(0)
  • Product Quality
    4.8 (13)
  • Return Claim MadeYes (2) · No (11)
  • Shipping
    4.6 (8)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
Janet
JanetEyre Peninsula, SA

Perfect for us travellers

published

Arrived in excellent condition, well packaged. Easy to assemble and we took them for a ride, we highly recommend these if your looking for fold up bikes for your caravan travels. Love them

Incentivised Review No
Denis W.
Denis W.Greater Melbourne (Outer), VIC

Exceptional after sales service

published

Contacted Leitner regarding a minor issue with my ultimate model ebike.The customer service delivered by Harsha exceptional and the matter was resolved the same day.

Product Quality
Incentivised Review No
Return Claim MadeNo

Other Bike Shops

 
 

0.0
(1,234)
Christopher D.
Christopher D.Sydney Surrounds, NSW
  • 5 reviews
  • 1 like

Super after-sales customer service.

published

I found a defect on the saddle of our eBike. After interacting by email with Customer service (Alex) to problem was resolved the same day. Very impressed.

The E Bike itself is of excellent quality so overall extremely happy with our 24" Step-Thru Ebike | Leitner Milan Cruiser and with leitner.com.au

Product Quality
Shipping
Bike Shops

Find out how Leitner Online store compares to other Bike Shops

Know better, choose better.

Compare all
Steve R.
Steve R.Greater Melbourne (Outer), VIC

New cycling experience in retirement

published
Product Quality
Shipping

Berlin cruiser ebike is sick

published
  • Thumbnail
Product Quality
Shipping
Robert
RobertGreater Melbourne (Outer), VIC
  • 3 reviews

Great quality and great support

published

Just purchased a Milan Cruiser and a Berlin Cruiser from Leitner.
I could not be happier with the quality of these bikes.
Very easy to assemble and a fantastic ride.
At 65 years old I thought I was past bike riding but the Leitner e bike make this so easy and enjoyable.
Absolutely fantastic support from Leitner (Kitty and Alex).
Would recommend Leitner to all thinking about e bikes.
The best trouble free experience.

Product Quality
Shipping
Adventurer
AdventurerGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 3 likes

One of the best purchases ever made

published
  • Thumbnail
  • Thumbnail
Product Quality
Incentivised Review No
Return Claim MadeNo
Ckerr
CkerrWallan
  • 41 reviews
  • 19 likes

Bought 2 and highly recommend

published

Absolutely love our bikes and dealing with Leitner was a breeze when we needed some assistance.
A+ customer service and they were very helpful worth their assistance. They even called back to make sure all was well.

Product Quality
Shipping

Other Bike Shops

 
 

0.0
(1,234)
janine7
janine7Richmond-Tweed, NSW
  • 4 reviews
  • 3 likes

Sooooo good we bought another one!!

published
Product Quality
Shipping
Bike Shops

Find out how Leitner Online store compares to other Bike Shops

Know better, choose better.

Compare all
Nicho
NichoIllawarra, NSW

Heavy, poor on hills, cumbersome returns process

published
Product Quality
Incentivised Review No
Return Claim MadeYes
Steve
SteveHunter Region, NSW

Fantastic Bike

published

Beautiful well built easy to assemble bike. Courteous helpful staff and fast undamaged delivery. This is the first E Bike I have ridden and I couldn’t be happier with this purchase.

Product Quality
Incentivised Review No
Return Claim MadeNo
Arslan A.
Arslan A.Metropolitan Adelaide, SA

Affordable, Sexy, and a Great Utility

published

The Berlin Cruiser by Leitner is a beautiful ebike. I traveled almost 50-60 Km (single charge of 4 hrs) on 15.6 Ah upgraded battery and had the last cell in its last breaths. The bike looks wonderful and offers amazing pedal assistance. I appreciate Leitner's customer support as well, which has so far won my heart with prompt and helpful responses.

Product Quality
Shipping
Mace
MaceCentral Highlands and Goldfields, VIC
  • 3 reviews

Leitner 24 inch Milan Electric Bike

published
Product Quality
Shipping
SixP
SixPGreater Melbourne (Outer), VIC
  • 2 reviews
  • 5 likes

Easy to deal with

published

Easy to touch base via ph, email to get questions answered.
Was able to contact current owners, people who have chosen to be ambassador and answer questions, even if your close let you come and see their bike.
We chose pickup from Depot, and Due to how much assistance given , I could have picked up without my son.

Product Quality
Incentivised Review No
Return Claim MadeNo

Other Bike Shops

 
 

0.0
(1,234)
See all Leitner reviews

Questions & Answers

Alan
Alanasked
Online store

I am 6 ft 2 inches tall and 113kg. ill the fold-up handle these stats? What are your freight costs? Alan, Ulverstone, Tas

1 answer
Leitner
Leitner E.Leitner

Thanks for your message. We would suggest you to go for the full size Cruiser or mountain bike. We do still have customers over 6 foot tall using the folding bikes, however, they are unable to fully extend their legs when pedaling. And, it comes to personal preference when choosing the size of the wheels of an ebike. We would suggest you to go to your local bike shop and test ride a 20" bike (doesn't have to be an ebike) and see how you feel on riding a smaller wheel bike. Let us know how you go. Shipping a Tirol or Libelle to Ulverstone TAS 7315 is about $122.40 (subject to change anytime). If you have more questions, please feel free to contact us on 1300 856 725 to discuss further or send us an email at sales@leitner.com.au. Thank you!

Mike P.
Mike P.asked
Online store

What make are the motors?

4 answers
Mace
Mace

Hi Mike, Not sure, though the website says '250W brushless motor'. I would recommend you ring Leitner directly as they are more than helpful. My husband was more than impressed with the bike and I did a lot of shopping around and research on them before purchasing.

Mike P.
Mike P.

Thanks Mace , will try to ring them

Michael W.
Michael W.

From website - Rear wheel hub brushless geared motor by XOFO, 36V 250W, High Torque 80Nm. XOFO is Leitner's preferred motor supplier due to extremely high reliability outperforming Bafang motors in our experience. Leitner's partnership with XOFO goes back to 2013.

Mike P.
Mike P.asked
Online store

What make are the motors

No answers

Get an answer from our members and Leitner representatives

Leitner Online store

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.