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My broker at Lendi was indespensable - he was always thinking ahead and pushing the process along every step of the way. Highly recommended! The loan rate was competitive but the service is the reason I keep using this broker.
Refinanced & New property purchase!
Dealing with Luke from Lendi, has been a smooth, quick and pleasant experience.
Communication was exceptional via email or phone. No question was ever unanswered.
As stated in the title, I changed banks, got a better rate and bought a new investment property!
We will be reaching out to Luke from Lendi again when it is time to buy another property!
Perfect service for a great result!
Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.
Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
The reviewer stated that an incentive was offered for this review
Joanne Sfyris went above and beyond to make it happen in such a short time frame.
Joanne Sfyris had great customer service and kept us update to date with everything that was going on. Thanks so much for your hard work. Would highly recommend Joanne Sfyris.
Absolutely faultless service and product knowledge
I can't speak highly enough of Lendi. This is the second time I've used them and on this occasion, it was to refinance my home loan. I dealt with Lester throughout the process and he was absolutely AWESOME. I had to get a quick turnaround for finance approval and he went well above and beyond the call of duty to get this across the line for me in the short timeframe that was required. His product knowledge and diligence is exceptional and the speed in which he was able to get a response within 24 hours was phenomenal. Lendi's online system made...it absolutely effortless to provide all the documentation required to support my loan application. Thank you Lendi and in particular, Lester, for making my home loan application so easy and giving me an excellent result!
Going over and above
Luke S is an absolute rock star. His help and support in getting my loan sorted in a very short time frame was outstanding. I am very grateful, thank you.
Great Job, Well Done!
Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.
Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Great experience using the Lendi platform, doing everything online was exactly what we wanted. Our Loan Specialist Adam Osmani was fantastic, helping us work through several different mortgage options including refinancing an existing property to unlock additional funds, and also putting up with all my questions and managing my nerves. I'd definitely use Lendi again for a future mortgage.
Lendi & Kendal are just AMAZING
Where do I start with Lendi... oh wow, they are just amazing.
I work for a Big 4 bank, and I will always do all my lending through my broker, Kendal, and the Lendi platform. I have just completed by fourth application with the Lendi team, and this is my third with Kendal and it's always such an easy process.
The Lendi platform is just so simple, it asks you for all the information needed for your application, and you upload it onto the portal so your broker (and the lender) can see all the information they need. For me (a millennial), having ...an online platform where I can just do everything myself (in my own time, at my own pace) is just simply amazing. I have great trust in my broker, and I have extreme confidence in her ability to understand my needs and recommend the best lenders and products to help meet my needs. Never before (even as a bank staff member) has the lending process been so easy! The customer service is fantastic, and I highly rate them and recommend them to all!
Eric is amazing
Eric C is amazing. Literally can't fault him he is the best.
Eric c has helped us refinance and purchase a 2nd house.
He went above and beyond with everything.
i recommend Eric C too everyone. He is the best.
Even once things go off track, he goes above beyond, he still helps and put me in touch and got relevant people to contact me.
Fantastic service from initial contact to settlement
Lendi were incredible to deal with from my first phone call to meeting our broker and finally settlement. If we ever need finance again, Lendi will be first on the list!
Very Courteous at all times
Well explained all services & procedures
Good customer skills & interaction
Kept scheduled phone appointments and understanding of my inability to take all calls due to my work
Makes everything easier
This is the third time we have used Matt Bardwell and Lendi. He works really hard and makes the process easy with no stress. Awesome to work with and tailors the loans to your needs. Thanks.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed email@example.com - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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