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Lendi
4.6 from 2,756 reviews · View Statistics
Listing monitored by Lendi

Pros

Gives access to competitive deals
Professional, knowledgeable specialists
Easy to use platform

Reviews

4.8
282 reviews
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Reviewer Photos & Videos

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Perfect service!!

published

Worked with Jesse Neville, all work was completed remotely however never had better service! All paperwork was explained efficiently and organised in a timely manner.
Would definitely recommend!
Thanks again Jesse!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Alexia Wilson
Alexia WilsonDarwin, NT

Broker - Home Loan Specialist - Samuel De Swardt

published

A big thank you to Samuel for the confidence he instilled in my application and taking me through the whole process. I was a very nervous and impatient person which he was able to provide some validated information and assurance that finally got me the result I needed. Samuel worked with my team to secure the property/finance and was very communicative to them all. Thank you Samuel!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Great service and support

published

Excellent service from my mortgage broker, Kurt Sissing. Kurt was informative, transparent and prompt with every stage of the process and contactable any time I needed. Highly recommend Lendis service.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateJune 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Samuel De Swardt customer service

published

Over the last 2 years I have use Lendi and they have always reached out to me 6monthly to see if everything is ok.
My transfer of loan is still in progress and things have been running smoothly Samuel De Swardtand has been of great assistance whenever I have had correspondence with him.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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chook
chookPerth, WA

so helpful

published

Fraser and the team at Lendi were so helpful. Fraser Ballantyne gave exceptional service. He explained every step, and was very patient when I didn't understand something. Very, very helpful, and a true professional. The interest rate he found was great. I would definitely recommend Lendi

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateApril 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Tyreffic
Tyreffic Perth, WA
  • 2 reviews
  • 1 like

Loan-mendous

published

This is the 2nd time I have used Lendi as my Mortgage broker and the organization and specifically the representatives are extremely professional and knowledgeable. The process is extremely well defined and automated that simplifies all aspects of the application.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.

Similar opinion? Write a review on ProductReview.com.au!

Broker Mark Yeo - Above and Beyond for his clients!

published

Mark Yeo gave exceptional service, very fast and efficient and always one step ahead on the front foot was very experienced. A true professional, very highly recommend! Well done Mark!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeSplit
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Nunya
NunyaCanberra 2600, ACT
  • Verified

Great Experience

published

The interest rate they got us was great!

Our broker was really friendly and very miticulous.

She always explained everything really clearly and was very patient, friendly and encouraging with my partner when she had trouble understanding things or asked lots of questions.

The rest of the team at Lendi (which I only dealt with for a little bit) were also really friendly, clear and responsive.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateMay 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Lendi

Lara B.
Lara B.South East Queensland, QLD

Dedicated and Easy

published

The process with Lendi was super easy! Andy Levskek helped us through every stage of our application and was dedicated to getting us the best loan possible for our first home. He really went above and beyond to meet deadlines and guide us through the process.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateMay 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi Lara, thank you so much for your 5-star review for Andy! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Great service and support in purchasing my first home!

published

Lendi, particularly Anthony Paynter has made this daunting experience of purchasing a first home, so much easier! He has been supportive and patient and really had my best interest at heart. Would 100% recommend Lendi

  • Incentivised Review No
  • Loan TypeSplit
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi Judy, thank you so much for your 5-star review for Anthony! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!
Belinda
BelindaPerth, WA
  • 4 reviews

Super Helpful Broker

published

Karlene Beck was fabulous. This was my first time engaging a lending broker and Karlene stepped me through every part with ease. Making the whole process far more daunting that many people had warned me it could be.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateMay 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Alan
AlanSydney, NSW

Brilliant Service Levels!

published

My customer service experience with Lendi was superb, specifically their representative, Nick Lynem. Ultimately we ran out of time to replace my existing finance but I found Nick's attitude and service levels throughout to be the best customer experience I have received in 25+ years. He really is a credit to Lendi.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

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Gurpreet
GurpreetPerth
  • 2 reviews
  • Verified

Home loan

published

Lendi was very unfamiliar for me considering it was very first experience and turned out be a very good experience highly recommended for those who wants a good broker no need to go anywhere else .

  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateApril 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Lendi

Easiest way to get a home loan ever

published

Ted Vo and his team did the best job !!!
There were no hidden costs and it was so quick and easy . As a first time home buyer I would Highly recommended because of how easy the process was for someone who had no idea of what to do and how it all worked.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateApril 2022
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Good customer experience . Highly recommended for home loan settlements.

published

they provided professional service . they always maintained the communication was done properly and on time .very efficient service . I had a good customer experience . Highly recommended for home loan settlements.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
See all Lendi questions

Get an answer from our members and Lendi representatives

Details

About Lendi

Lendi is an Australian home loan platform that helps borrowers compare, apply for, and settle their home loan. They work with over 25 Australian banks and lenders to provide you with options that meet your home loan needs.

After inputting information regarding your financial situation, Lendi’s smart technology will compare and filter through thousands of loan options to find your best match.

You will then be given a tailored shortlist of home loans based on the information you have provided. Lendi uses an Approval Confidence™ tool that means you’ll only be shown loans that you have a high approval likelihood for.

If you decide to move forward with a loan, Lendi’s Home Loan Specialists will guide you through the application and settlement process. The application process is entirely online, and expert help is available 24/7.

Points of praise:

  • Many reviewers found that Lendi gave them access to competitive deals on the market.
  • They also said that Lendi Home Loan Specialists were incredibly easy to deal with, professional, and thorough in their explanation of the various options available to them.
  • According to reviewers, the platform was easy to use and upload relevant information and documents.
Visit official website
  • ABN: 18611161856

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