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Lendi
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ParamGreater Melbourne (Metropolitan), VIC
Easier than I thought , I highly recommend "Rishi Nanda".
I went through a new home loan process with Lendi and was looked after by Rishi Nanda. I appreciate his professionalism, responsiveness, generosity and guidance in helping with he whole process . Myself being new to the whole process - had a lot of silly questions but Rishi was very patient and understanding . My unconditional loan approval came through in 3 days (Already had a conditional preapproval).
I'd highly recommend "Rishi Nanda" in case you decide to call Lendi .
1 comment
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EoinWide Bay-Burnett, QLD
Great communication making the whole process stress-free
Buying our first home we were unsure of what to expect with the home loans process. Our loan specialist, Matt, helped us through the process explaining everything clearly. We received regular updates on our progress and had prompt communication if any further info was required by the lender. I would highly recommend Lendi, especially if you are a first home buyer.
1 comment
Relationship manager -Lendi
Hi Eoin, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s refreshing to hear this... Read more
was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
DipsSydney, NSW
An incredibly slow process with no result.
Our first and last experience with Lendi was not good at all. We had applied for Pre-approval last year in May to get an idea how much we can borrow but that didn't happen as excepted. Our Lendi Agent told us that if we have a contract, we would get the approval in 15 days, which never happened as we found our first dream home/land package. The day we paid $2000 to secure the land we got bad new saying our application has been rejected by the bank which was chosen by Lendi Agent. Then Lendi referred our application to another bank and after cha...Read more
sing and waiting for 2 months we got conditional approval and we paid 5% deposit in October. 2 months had past and we still didn't get the final approval. Long story short, we wasted 6 to 7 months following up with Lendi and didn't get any result. Luckily, we withdraw our application (before Christmas as we mentioned to our agent earlier) from Lendi. We made the best decision of our lives after we approached another Lender as we got our loan settled in 15 days. Everything is still the same situation (income etc.). Lendi took 8 to 9 months to get the Conditional Approval but with the new lender, we got our Unconditional/Final Approval within 15 days. Overall, our experience with Lendi was not great.1 comment
Relationship manager -Lendi
Hi Dips, Thank you for taking the time to leave a review and we apologies if this has been your experience so far. We are currently looking into this as it certainly does not sound like you have recei... Read more
ved the high level of customer experience we pride ourselves on. I will send you a private message here on Product Review, please feel free to respond when you can.Similar opinion? Write a review on ProductReview.com.au!
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First Home buyerSydney Surrounds, NSW
We bought our First home with Pepper Money!!
Great customer service, they supported me every step of the way. We tried to borrow from ANZ as we do all our personal and business banking with them but they said no, so we tried Pepper Money as we have a car loan with them, and Voila, we now own our very first home. The rates we received were very comparable and the repayments are almost as much as we were paying in rent, so we are very happy.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Amar PuttaguntaSouth Australia
Fantastic Service and Timely updates
Thanks Sarah for your help and support to get the loan approved on time. Sarah was always updates me about loan status and any delays and highly appreciate her help during my loan process .Great experience with Lendi and once again Thanks to Sarah
1 comment
Relationship manager -Lendi
Hi Amar, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re ... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Brendan O'KeefeGreater Melbourne (Outer), VIC
Simply the Best
I registered with Lendi based on all the great reviews here and so I am pleased to add mine now. From start to finish Luis looked after us like a family member. We decided to stay with our bank (Westpac) and negotiate a better rate. Total time on the phone and providing paperwork was about 2 hours and we now have saved hundreds and have a rate comparative to the leading offers right now. I can't speak highly enough of Louis and his processes were upfront, straight forward and honest. Thank you Luis!
1 comment
Relationship manager -Lendi
Hi Brendan, thank you for taking the time to leave us such a positive review of your experience with Luis. Here at Lendi, we put customer experience at the forefront of everything we do. We’re so happ... Read more
y we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Mike S from Lendi- Made our Refinance So easy!!
We are so thankful to Mike S from Lendi for his time, effort, follow ups and easy transition. Mike S from Lendi saved us $5000 a year, helped us choose the best Mortgage broker for our needs and got us excited in the savings. He went over and above to help us with paperwork and always greeted us with Joy in his voice. The dashboard was very easy to use and helped us cut the time in half. We are truly blessed by Mike. We highly recommended Lendi and will use again.
1 comment
Relationship manager -Lendi
Hi Katrina, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’... Read more
re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Julie DQueensland
Easy process, professional and friendly service, super quick turnaround
Customer service was great! I was kept fully informed throughout and was presented clearly with options available to me. The rate that I received with my existing lender was fantastic.
1 comment
Relationship manager -Lendi
Hi Julie, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s refreshing to hear this... Read more
was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Kara K.South East Queensland, QLD
Excellent service and professionalism
The process from start to finish was efficient, seamless and professional. The brokers were contactable whenever and came back to you very promptly. The handover process to the next customer service person was also very professional. The online portal was also really well done and easy to understand and upload information. Couldn't fault. Thank you.
1 comment
Relationship manager -Lendi
Hi Kara, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re ... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you withSimilar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
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PranayGreater Melbourne (Outer), VIC
Very professional, timely and thorough
Ted was excellent initially in providing various options as per our requirements - covering pros and cons of all types of lenders.
Rae then took over and handled all communications between us and lender to provide a smooth settlement process with frequent updates. All costs were clearly communicated back to us.
Very happy and I have already recommended the Lendi Team to many of my friends who are looking to refinance or mortgage a new home.
1 comment
Relationship manager -Lendi
Hi Pranay, thank you for taking the time to leave us such a positive review of your experience with Ted, Rae and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everythin... Read more
g we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
SebastianSydney, NSW
Rate review
Thank you Andrew for prompt service in actioning the rate review. Within a few hours of accepting the revised rates, the information was actioned to reflect on all my loans
1 comment
Relationship manager -Lendi
Hi Sebastian, thank you for taking the time to leave Andrew and the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Great Service
Lendi helped us buy our First Home. We were helped through the process. Michael was always very quick to reply and informative in his responses. Seems like Lendi is a modern way to get your home load sorted. We signed most of our forms online and outside of regular business hours which was great as Lendi was very flexible.
1 comment
Relationship manager -Lendi
Hi Lachlan, great to hear your experience with Michael and the team at Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it... Read more
’s refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Easy as can be.
Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.
1 comment
Relationship manager -Lendi
Hi Wardy, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
David
- 2 reviews
Home Loan Process Simple & Easy
The whole process with the Lendi Team (Rax, Mary & Tammy) was 100%. Friendly and easy to speak to and super helpful. Any questions and issues, answers ASAP and always contactable. Would recommend to all.
1 comment
Relationship manager -Lendi
Hi David, thank you for taking the time to leave Rax, Mary, Tammy, and the whole team at Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loa... Read more
n and we look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
JimboCanberra 2600, ACT
- 2 reviews
Excellent communication and service
I had an amazing experience with Lendi for the purchase of my first home. My loan specialist, Matthew Wade, did an exceptional job at organising my loan to cater my situation, whilst keeping up with constant updates and providing expert advice for each step of the way. I highly recommend using Lendi, and highly recommend Matthew's services. He kept my loan in the safest of hands; he can be trusted with a loan as much as the Australian cricket team trusts a Matthew Wade as a wicket keeper!
1 comment
Relationship manager -Lendi
Hi Jimbo, thank you for taking the time to leave Matthew a five-star review based on your experience. We’re always doing our best to ensure we keep the process as seamless as possible for our customer... Read more
s at Lendi. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
Highly recommend. Customer service went above and beyond to provide guidance through a complex settlement process!
- Customer service from Matthew Wade was exceptional. He was informative, patient and available whenever I needed advice
- No hidden costs received to date
- competitive rates from a good lender HSBC
1 comment
Relationship manager -Lendi
Hi Edward, thank you for taking the time to leave Matthew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Excellent service
It’s a great experience to deal with Lendi with our first home loan process especially to Thomas Durham and team. Appreciate all the work they’ve done and I personally recommend him to my friends in searching for there home loan. Very mindful and experience with regards to his knowledge.
Thank you and well done Thomas!!
Arnel and Arlene
1 comment
Relationship manager -Lendi
Hi Arnel, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with!Similar opinion? Write a review on ProductReview.com.au!
So much appreciation for their help
Alex went above and beyond and made sure he talked it all through with me and if I ever needed him he was fast to get back t9 me and rectify any issue I may have had
1 comment
Relationship manager -Lendi
Hi Aymon, thank you for taking the time to leave us such a positive review of your experience with Alex and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Tailored Service, Competitive rates, Updates and Follow-ups - THANK YOU BJ!
I had the absolute pleasure of working with BJ at Lendi.
Initially, I was skeptical about using an online mortgage loan service.
However, it was Saturday, I needed some advice, and I gave it a try.
I was impressed and very comfortable with the service I received.
BJ provided me the best rates on the market, personalized advice tailored to our financial situation, and he was available after hours.
BJ followed up each step of the loan, providing regular updates, follow-ups, and assisting with an early settlement!
...Read more
1 comment
Relationship manager -Lendi
Hi Federica, thank you for taking the time to leave us such a positive review of your experience with BJ and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be, thank you for your high recommendation, it really does mean a lot. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
vachSydney, NSW
- 4 reviews
- 5 likes
Not a pleasant experience
In the beginning process was fine but service got bad around the settlement time. Even after number of reminders and follow ups nothing got changed and the experience overall was unpleasant.
1 comment
Relationship manager -Lendi
Hi Vach, thank you for taking the time to review your experience with us. We’re so sorry to hear your experience was not an enjoyable one. We pride ourselves on our customer experience and we will be ... Read more
looking into what happened. We will send you a private message to discuss this further.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Dipsasked
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Thanks,
Dipti Sheth
1 answer
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
GKrishasked
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
2 answers
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao
Babakura abatchaasked
What happen to lendi network?
1 answer
Relationship manager -Lendi
Hi Babakura,
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
Details
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Relationship manager -Lendi
Hi Param, thank you for taking the time to leave us such a positive review of your experience with Rishi. Here at Lendi, we put customer experience at the forefront of everything we do. We’re so happy... Read more
to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.