Reviewer Photos & Videos
Efficient, transparent and overall great experience
Dean was our home loan specialist and I cannot recommend him more highly. We were originally declined with a previous bank and Dean got our home loan approved with a 4 day turnaround. The whole process was smooth and transparent, Dean kept us up to date the entire process. Very commendable on how hard he works for his clients!
Brendan and his team made my dream come true!!
I had extremely great experience with Lendi (Extremely recommended!)especially to Brendan R and his team, they have done an awesome job to get my first house so smooth and easy!
Once again thanks brendan for your fantastic job!!
Excellent service at no cost. As a first time home owner, I received significant support from my assigned Lendi broker Luke, who made sure I was well informed in the application process every step of the way. Couldn't imagine how much more time and effort it would have taken me if i did not engage Lendi's service.
Helped me get my first home!
The whole team at Lendi were great all the way through. Special thanks to Thomas from Lendi who I dealt with mainly, he helped me understand everything (being my first home and all). I highly recommend Lendi.
Lendi really go above and beyond to help you!
A thousand words wouldn't be enough to describe the level of care and effort shown by our broker Helena Nilon and the Lendi Team. We already had an unconditional offer from another lender prior to Helena joining Lendi, which made us hesitant to look at alternative options however, a 1% better rate in our favour was one of the many benefits of switching to Lendi.
Our financial situation changed during the process which resulted in having to look for an alternative property at the last hour. Everything seemed to be going wrong all at once yet o...ur wonderful broker reassured us and persevered with our application for the better deal. If we could award pay rises then we would, without a doubt! This person went over and above her duties to get us a fantastic deal and showed so much compassion and understanding where others would have moved on with an easier case. As a result, we secured a great mortgage with HSBC due to the hard work from the Lendi team, who communicated so well throughout the process. I can safely say that I will recommend Lendi to absolutely everybody and would not for a second consider looking elsewhere should we require advice or new financial services. Lendi, you are amazing! We cannot thank you all enough ❤️
Laura Gibbs- there is no other as dedicated to her clients as Laura. 3rd purchase successful and settled today. Goes above and beyond.Always purchase through her as do my friends.
We had our first home loan with Lendi. The service is brilliant.
They are very prompt and patient. The explanation from Lendi is clear and easy to understand, especially for someone like us who has zero experience on home loan.
The reviewer stated that an incentive was offered for this review
Not professional made mistakes
We were pretty disappointed with Lendi. They made some big mistakes such as saying I was eligible for first home buyer grant when I wasn’t due to my partner having used it before. I didn’t get preapproval in time and missed out on a property although this was ultimately the fault of the bank Lendi promised and didn’t deliver. When I got close to settlement my broker was changed to a young girl who had no idea what was going on and didn’t return phone calls. The settlement date was also delayed due to a combination of faults including wrong add...ress on paperwork and Lendi not working as diligently as they should have. Long after settlement when we had expressed our frustration we got spam calls from Lendi asking if they could help us.. too late ball dropped! All in all it was a very stressful experience.
Thank you, you guys are great!
We had Lester who stayed with us for a whole 6months while we were looking for a place. He helped us through every bit of the process and answered every question we had no matter how silly. Was a great guy to deal with. Even got us a solid rate too!
Smooth and easy process for new home buyers!
We had Rebecca as our Lendi consultant and she was so helpful through everything. She basically did everything for us and made the whole process so enjoyable. Would definitely recommend
Friendly, helpful team
The team were really helpful and kept me informed at all times, they went over and above to ensure everything went through.
I would definitely recommend them to everyone and will use them again.
Very helpful customer service! Always help me with every question I had in the stressful times. Absolutely amazing! No hidden fees nothing surprising. I am so happy I choose Lendi! Special thanks to Mary-Ann!
Fantastic support and great communication in what turned out to be a less than straightforward transaction. The product on offer was exactly what we were looking for. Samuel kept us in the loop at all times, even at times when he had finished work for the day. Recommended.
I was very grateful that I had the opportunity to work with Rishi Nanda on my home loan application. I've been searching for a property over the last 12 months and I would randomly call Rishi and ask specific questions or advice on his opinion on various things such as borrowing capacity, market conditions or lenders that would best suit my needs. Rishi always took my call and was always willing to help.
My process was somewhat complicated as I needed extensive amount of documentation to support my loan application as I currently have an inves...tment property under a trust for which I needed to provide a whole subset of documentation to support my application. Rishi made sure we had all the required documentation and met all the requirements that the banks would look for on a home loan application prior to submission. I would never have gotten my loan approved in such a short turnaround if I went straight to the bank - for that I am very appreciative and grateful that I had Rishi supporting me along the entire journey.
Lendi assigned us a wonderful broker
Our broker Cathryn was very knowledgeable, professional and quick to respond. She is also very prompt in taking the necessary steps to help us purchase our first home. She was there for us throughout the whole process from pre-application to settlement and made sure everything ran smoothly. Even though there were a few obstacles to overcome, she pulled through for us! We’re now about to move in into our new home. Thanks Cathryn and Lendi!
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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