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Exceptional experience from Lendi AGAIN! Sean has helped us a number of times with our various mortgage needs from straightforward refinancing, to bridging loans and now building loans. A brilliant service and a knack for explaining complex stuff in layman's terms. Cannot recommend more!
Amazing professional personalised service !!!
Matt was very friendly and accomodating. He found a loan that suited our needs and workes with us to organise every facet. We are extremely satisfied with the service recieved.
Lendi offers an A+ service!
The amazing support, communication and depth of knowledge our consultant Lamita Achy offered us during the process gave us the confidence that we were being given the best product, at the best interest rate and was perfect for us after explaining to Lamita our finance goals. I would not hesitate to recommend Lendi to any of my family and friends. Lamita is certainly an asset to Lendi and made the process of applying for finance very simplified. After our application was approved we were then moved to a wonderful client solutions expert Hiba Elbaz to see us through to settlement which was achieved today. THANKYOU to both of these lovely ladies.
Great to deal with an quick with responses
Stephen was great to deal with and always kept us up to date with what was happening during the lon process. He was at all times professional in his approach when speaking with us. He got the best home loan rate that was available for our situation. Great job.
We're very pleased with our experience with Risabh at Lendi. He has kept us informed throughout the process, he was fast & knowledgeable about about all the products we needed. We highly recommend.
Matthew Wade - A++ Absolutely amazing - Very helpful and quick responses
- Throughout the whole process, he was transparent, reliable, informed and super knowledgeable
- always replied promptly
- was always available
- super friendly and always able to answer the silly question i had
DEFINITELY WOULD RECOMMEND
Good experience from Lendi
Lendi was very proficient in application process. The process went smooth, however a bit longer than initially anticipated. The first contact person Karan was very helpful and professional. Continuous communication received throughout.
Excellent service, highly recommend!
Jack White has been absolutely awesome for us. I highly recommend him and Lendi. We are very satisfied and had exceptional help throughout the process. Great experience! Great broker - Jack White - legend!
I have dealt with Lester from Lendi since April 2019 who worked very hard to find a lender and find ways for me to borrow the money that I needed to buy a land and build our dream home. I was in a very difficult situation where other banks did not lend to me and multiple other brokers had said that they can't find any options to help me. But Lester didn't give up and worked hard to find a way for us buy the land and build our home. We bought the land in July last year and just settled on our construction loan. Thanks to Lester we can now build our dream home. Extremely great service. Very happy.
Lendi so so bad, 0 stars
So So bad" we thought we would contact Lendi Pty Ltd to give them a go as we were wanting to purchasing a second investment property we did all that was required, and yet they did nothing! weeks past and we heard nothing, after a few weeks maybe months Lendi contacted us to ask us about our experience then apologized, we told them they "did nothing" so they put us at the top of the list, great, But they still did nothing!! we've never heard back from them, So in the end we went to ANZ out self and had our loan in 5 minutes, How easy it was.
Lendi you better get your bleeep together. Lendi even said they were going to use ANZ,
Thank you ANZ.
"Lendi we've never had such poor customer service EVER
WORST experience EVER in our lifes with a broker from this company!
Experienced huge unexpected costs, almost completely ruinied us financially and I ended up in mental health sessions at hospital while heavily pregnant due to the stress and major depression caused.
Remortgaging made easy with Lendi
Was put onto Lendi by a close friend who had nothing but positive things to say about the process and the mortgage options available through Lendi.
I dealt with Kris who was extremely helpful throughout the process and was always prompt in answering any questions I had for him.
All in all remortgaging with the assistance of Lendi was a walk in the park and resulted in a HUGE reduction in my monthly mortgage repayments.
Thanks Lendi, and especially Kris.
Well advised and felt help was there if I needed it.
Everything was straight forward and easy.
Would highly recommended Lendi to anyone looking for a broker.
Would use Lendi again 100%
There were no hidden fees and black tape as they call it.
Very happy customer.
Garbage and a complete waste of time!
Lendi promises the world and delivers NOTHING!
We wanted to complete a house build and as a self employed Builder with an incomplete build we knew that things might be difficult, although we only wanted to borrow a relatively small amount and consolidate another small loan.
Lendi assured us that they could accommodate this and were very positive.
This was where the joy ended.
Being dragged along with falsities for months, with ongoing paperwork submissions and vague communication, we finally had conditional approval, with the current works and...
Lester gave me extremely good and friendly service, best broker ever
Lester worked extremely hard to look at all my options and to get my loan approved when i was in a very difficult situation. His service was fantastic and I felt like I was talking to a helpful friend and not a broker. He got my loan approved and settled in 2 weeks, fantastic!
Great knowledgeable service
One of the few Australian companies that give fantastic service as well as really knowing the ins and outs of home loans , they are really focused on customer service, i jad a great representative that made the process less stressful.
Great Advice Easy Process!!
We recently had the pleasure of dealing with a broker from Lendi, Daniel Wallis Smith. His service and advice was fantastic. Our objectives were to refinance and acquire a land and construction loan at a low competitive rate. He was communicative and always contactable and got us what we asked for. I would recommend him to anyone who is looking for a no hassle great outcome. Thanks again Daniel you made the process an easy one.
Great service! Recommend 10/10
Was working with me getting my loan approved.
Great customer service and assisting me throughout the entire process. Still stays in contact. Gives updates each day which is fantastic. Recommend 10/10
Average customer service from broker, lender suggestions was disaster.
Broker has been pretty normal in service and approachable. Lender recommendation proved to be a disaster which even broker accepted. Painful experience and trouble throughout the process in dealing with lender.
My construction approval took 1 month to get it approved because lender kept asking documents at every now and then as they feel like and broker was not able to control situation well . I ended up paying penalty fine to builder for mistakes committed by bank and broker.
Issues of sending documents to incorrect address causing breach of...
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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