- Verified customer
Its Approved...Oh No its Not...
I am most upset. I was informed by [Name Removed] as every stage the pre-approval process that the "bank "Macquarie" had told him they will say yes to dividend income ( they dont) and that they are flexible ( they aren't) that my expenses were ok, ( they were far too high) and that the first house I was interested in he put on the application ( it sold to someone else as I hadn't even put in an offer) and that Yes that application was approved...Hiccup 1, ok, So I look for another house in the same price range assuming I can now borrow $540K. ...Make an offer, wait wait prod, wait, in the final hour before unconditional He comes back with an offer of $280K. I have been led to believe at all points this was a done deal and am now stranded, as are the owners who have packed up and half way out the door. Do not use Lendi. I have been lied to on multiple occasions and have no idea what the point of it all was. He wasted his time, my time, agents, time, building and pest time, solicitors time, and has cost me $1100 with no outcome. He should have just said you can borrow $280K that's IT.
LENDI is just amazing and so helpful always
Well what can I say, our broker is very professional and definitely knows her job, someone that always makes you feel like she really cares and only ever wants to help get the best out come :) she is very approachable and always just a phone call or text away with even the smallest, or sometimes even silly questions - she is always very re-assuring making a stressful process seem achievable ... Thank you your amazing
Home loan review
Harley, is awesome! We had a few issues with documents taking 2wks to arrive as well as my partner and I not understanding the forms once they did. His patience and expertise saw us through.
A google search led me to Lendi. From the first interaction they quickly understood my needs and the financier best suited to my personal situation. Service was warm, honest, thorough, and couldn't be happier with the outcome.
As a former personal banker for one of the majors, I appreciate just how professional and proficient Carly Lambourne and the Lendi team are.
Very helpful staff.
Brendan from Lendi was great to deal with. He helped us facilitate our home loan and got us the best rate. Brendan was always responsive to my emails and patiently answered all my questions. Would highly recommend.
Great communication, transparent and efficient
Had a great experience with Lendi (Sean is our specialist). He walked us through everything and spent time explaining things that we're not sure of. He goes above and beyond customer service and we couldn't ask for more. The rest of the team is also always willing to help answer any questions. Got our loan settled with no issues. I would highly recommend especially our Broker Sean Martin
Very easy to deal with, and very efficient
Harley (my Home Loan Specialist) was great, from the initial contact to closing the review. He explained all the options, and followed up with negotiating the best deal possible. The online platform is great, only thing that bothered me was the login process (instead of setting your own password, you receive a temporary password by SMS).
Initially, I used Lendi's online loan comparison tool. I was reluctant to answer the follow-up phone call, but I'm glad Lendi persisted. The Lendi consultant investigated options for our two loans and took us through the process step-by-step. The consultant was always willing to explain the details of the loans and helped us weigh up the pros and cons ... something that we had found daunting because of a lack of support from the bank. Thanks to Lendi, we secured much better loan rates than if we had tried to negotiate through our bank manager.
Great customer service
Alexander talked through the options clearly and provided great advice. Follow up was excellent, at no stage did I feel the need to check up to keep things moving. highly recommended
Wonderful - Thank you Lendi
I was looking for a better rate to refinance and stumbled across Lendi. It is an excellent service. Particular thanks to Ann P. Ann negotiated us an interest rate 1.7 percent lower than the rate we were paying. Ann is knowledgable, friendly, and efficient. The whole experience has been very smooth. Thank you Lendi
Easy and efficient service!
I wanted a better rate on my hone loan, Lendi was about to negotiate a better rate, offer me a continuous feedback on the progress of my application. Thank you.
Terrific support and prompt to answer questions
I had a positive experience with Lendi. Sherri Lawrence provided excellent service explaining everything so it was easy to understand, and made the process straight forward and easy. Thank you
Got the job done quickly & efficiently
We’re very happy with the service we received from Lendi.
From the beginning, Lester was a great help. He made the whole application process very simple and submitted it within a few days.
Mathu took it from there and maintained the same level of efficient service seeing the refinance through to completion.
We were very impressed with both Lester & Mathu. They did a great job from start to finish and we would highly recommend Lendi for any refinancing requirements.
From the very first phone call, Aaron has been fantastic, he listened to me and then explained the process, he is confident and efficient and has a lot of product knowledge, he kept me updated throughout. With Covid 19, I thought it might take longer, but my loan has all been sorted in under a month, I was very impressed & satisfied with Aaron's work, he was also patient, as I am shift worker, nothing was ever too much for him. I would recommend him to anyone without hesitation.
Great, explained everything and called us when convenient for us as husband works long hours, very obliging and we t thu all steps from start to finish. Having own business
Can’t get better then this
I have got one the best person who did my home loan and he went out of the way to help me. My loan wasn’t very easy due to business and also due to Covid19. But he got it done. Mark I just wants to say thank you for helping me out with my loan.
Personalise service at its best
From the moment we contacted Lendi we felt we made the right choice
Our mortgage broker Julio was able to explain in detail the products suited for us, his knowledge and excellent customer service made us feel at ease, he was always there for us guiding us and clarifying any concern we had
In summary, refinancing our loan was a very rewarding experience from the beggining to the end, thank you Lendi and thank you Julio!!
Thank you Lendi and thank you so very much Jane
Getting the home loan approved was little difficult in our case. We were refused for the home loan earlier when we hadn't approached Lendi. . But thanks to Lendi who get it done and that too as per our needs. Our mortgage broker, Jane Ting helped us a lot with her excellent financial skills and capabilities . She is so professional and knowledgeable. Her experience and capability speak itself. She is so cooperative. We did disturb her so many times for small small things and sometimes in late hours but she was always patient and happy to clear...our doubts and advising us so well on all the financial issues, anytime. She was really 24/7 available to us. Any message or any call was responded immediately. She fully understood our requirements and our capacity and did her very best to get our loan approved. She always let us know about the things about which we were sometimes ignorant or sometimes taking more time to do. She keeps on facilitating our home loan process with full dedication. The things which were making us worried were so easily solved by her. We were so comfortable with her in the whole process that without any hesitation we seek her advice on many related issues. She was always sincere in advising us, updating us and making us prepared for the next step quite in advance. She was the best person we dealt with in the process of buying our new house. We love you Jane. We will highly recommend Jane for any kind of mortgage services. Lendi without any doubt deserves 5/5 . We were suggested the best and the cheapest home loan rates according to our case. Lendi services and Jane's guidance is really appreciable. Thank you so much Team Lendi for making this complicated process simpler and easier. A very big thank you Jane . Our best wishes to you.
Great support from the Lendi team!
The Lendi team were awesome in facilitating the loan process and making everything as smooth as possible. Their assistance was invaluable in escalating and navigating the cumbersome bank process to get the deal done for settlement. Great work Mark Zigouris and team!
Questions & Answers
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
This senait and I would like to get information about house loan for stabletion and build .. and also how much deposit I have to have for those
Relationship manager -Lendi
Hi Senait, we'd be happy to provide you with further information, we'll private message you through here to assist you further.
I want to get a investment home my son is going to live in it and I want to use my home as deposit can you help
Relationship manager -Lendi
Hey Kathy, We would love to look in to option for you. we'll private message you through Product Review to assist you further.
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