Will never go through lendi again
Applied for a loan in November 2020, loan still has not gone through May 2021. I have lost a lot of money in interest in this period of time! Lendi keeps blaming the banks for the wait, however are very slow themselves to find resolutions to questions I have asked.
Lendi home loan brokers
I can’t thank Rishi Nanda for his help and guidance through what ended up becoming a complex process due to an error in back reporting affecting my credit rating.
Rishi guided me through what needed to be done to resolve the credit rating errors. At the same time he also two home loan solutions - one in case the credit rating issue did not resolve with ba specialist lender and a second assuming it would resolve.
Throughout the process, Rishi kept me regularly informed, providing me updates that gave me confidence.
Through Rishi's skill and market knowledge I have obtained a loan 1.1% below my current loan rate which given my situation is remarkable.
I couldn't be happier.
Fantastic support and great communication in what turned out to be a less than straightforward transaction. The product on offer was exactly what we were looking for. Samuel kept us in the loop at all times, even at times when he had finished work for the day. Recommended.
Refinanced with ease
Extremely happy with all levels of service and support provided by Carly and the Lendi team. Very professional and reliable and knew her products well. Great advice and made a difficult task much less painless.
Thanks for everything Carly....you have one very happy customer
Worst home loan brokerage experience ever
It took us 6 months for a simple home loan to be processed by Lendi. We had 2 loans, both with big banks, that we were getting refinanced into one loan, to another big bank, and due to Lendi's mismanagement of our refinancing, we had to submit our loan statements 6 times because of the time that had elapsed between submitting our paperwork to the receiving bank. I had spoke with all the banks trying to see where the hold up was and they all said it was because Lendi was not sending the paperwork through. Even the banks tried contacting Lendi...to assist with the transfer and got nothing. Just the accrued interest that we gained over this time, cost us money. The only reason this got resolved is because our submission got red flagged and sent to Lendi's BDM, where the completing of the transfer happened in one day. The staff were very nice and seemed genuinely supportive but the complete lack of management and following due process was inexcusable. I see the other reviews have been positive, but there is no way I will ever recommend Lendi as a professional service
Lendi assigned us a wonderful broker
Our broker Cathryn was very knowledgeable, professional and quick to respond. She is also very prompt in taking the necessary steps to help us purchase our first home. She was there for us throughout the whole process from pre-application to settlement and made sure everything ran smoothly. Even though there were a few obstacles to overcome, she pulled through for us! We’re now about to move in into our new home. Thanks Cathryn and Lendi!
Brilliant service and an excellent experience
Customer service was excellent, we are very happy with mortgage product and the time frames everything was completed in. No additional costs or unexpected issues throughout the process. Would recommend in the future
I had Matt at LENDI, the guy worked wonders!! Easy to talk too with anything regarding the loan! Everything met by the deadline!! No need for an extension! Highly recommend his services!
Mike Esposito best broker, and I've never looked back.
Mike Esposito got my invvesment property loan after other brokers failed, he worked thru complex issues to get the job done, i would have lost this property without his drive to not disappoint his client.
Would recommend! Great platform great service
Carly was fantastic. She helped us source the right mortgage for our specific needs. She was fast, informative, and friendly. I would absolutely recommend Lendi again, as I'm always looking for awesome fintech companies to try out.
Easiest refinancing I have been involved in with great customer service
Excellent customer service and easy home loan process. Highly recommended.
Everything was explained at the start of loan application with no hidden costs.
Competitive rates compared to the Big 4 banks.
5 stars for Simplicity
Exceptional experience from Lendi AGAIN! Sean has helped us a number of times with our various mortgage needs from straightforward refinancing, to bridging loans and now building loans. A brilliant service and a knack for explaining complex stuff in layman's terms. Cannot recommend more!
Amazing professional personalised service !!!
Matt was very friendly and accomodating. He found a loan that suited our needs and workes with us to organise every facet. We are extremely satisfied with the service recieved.
I was searching for a better deal on my home loan with extra money to buy out my partner and found the options that could be suited to my needs bewildering. After talking to Lester Dela Cruz at Lendi I was very impressed with the expert advice and guidance I received in choosing the right deal for me. Also with James Leo Loberiza the whole process was easy to understand and sorted very efficiently -thanks team! highly recommend this company
Awesome to deal with with excellent customer service
Extremely impressed with the whole process of refinancing our mortgage for a cheaper % rate and extra cash for our new caravan. Elias Khouri was always a pleasure to do business with by keeping us continually updated and excellent customer service.
I will be definitely recommending Lendi to all our family & friends. Thank you Elias & the Lendi team.
Was so good I thought it was a scam
I was only testing the waters when I first checked out Lendi but on first talking to Alex Papadimitriou I was extremely impressed & within 3 days my application was in!!!
I saved a whole % on my existing mortgage, took an extra $30,000 on top for a new car & my repayments didn’t change. Saved 5yrs & $50,000 in interesting the term of my new loan.?From there dealing with his team, Luchelle Sarenas & Ron Prasad was easy!!! Loved it. Thanks guys
Potentially great for us!
Loan has just been refinanced in the last 24 hours but feel like Lendi was with us every step of the way. Special mention to Fraser who went above and beyond to help with our transition. Very approachable and knowledgeable. Impressed so far!
Great with our refinance
We've just used Lendi to refinance and found the process really easy. We ended up with a great rate, with the options we wanted. We got responses quickly and all the team at Lendi were patient when we were hard to get hold of to answer questions they had.
Superior customer service
Thomas Mudge of Lendi provided an excellent level of detail and customer service. He went above and beyond, was always contactable and was very knowledgeable of relevant information. I would recommend Lendi (and in particular Thomas) to anybody.
My experience with this Company was nothing short of great!
Being the skeptic that I am, I was very cautious to deal with Lendi, who has heard of Lendi , I haven't. However, my experience with this Company was nothing short of great! Many thanks to Igor for your excellent service; prompt, friendly and professional and to Tammi for your professionalism. I highly recommend Lendi to anyone with financing needs. The whole process became quite easy because of the team's efficiency.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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