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Perfect service for a great result!
Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.
Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
The reviewer stated that an incentive was offered for this review
Great Job, Well Done!
Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.
Lendi & Kendal are just AMAZING
Where do I start with Lendi... oh wow, they are just amazing.
I work for a Big 4 bank, and I will always do all my lending through my broker, Kendal, and the Lendi platform. I have just completed by fourth application with the Lendi team, and this is my third with Kendal and it's always such an easy process.
The Lendi platform is just so simple, it asks you for all the information needed for your application, and you upload it onto the portal so your broker (and the lender) can see all the information they need. For me (a millennial), having ...an online platform where I can just do everything myself (in my own time, at my own pace) is just simply amazing. I have great trust in my broker, and I have extreme confidence in her ability to understand my needs and recommend the best lenders and products to help meet my needs. Never before (even as a bank staff member) has the lending process been so easy! The customer service is fantastic, and I highly rate them and recommend them to all!
Exceptional Customer Service
We recently refinanced our home loan through Faron Burrows and Faron truly went above and beyond for us, her customer service, professionalism, communication and knowledge is second to none and we have been incredibly grateful to have Faron as our broker as she was nothing short of amazing and secured us a lower interest rate.
We wont be using anyone else in the future as Faron is the best in the business.
Provided all the help I needed!
Mark was extremely helpful and knowledgeable. He was very patient with my questions and made sure to follow up with me and my Solicitor to ensure the process would run smoothly.
Margaret is a superstar broker
Was the easiest loan process I have ever gone through. Was handled well and all issues were quickly and easily dealt with. Will have no issue is recommending her to anyone
Our broker had to deal with a very recalcitrant lender when moving to a new lender, he kept us updated and worked hard to complete the transactions over a number of months, would definitely recommend using Lendi when moving lenders
Review collected in partnership with Lendi
Excellent service and Mortgage Broker
I came across Lendi online while looking to refinance some of my existing home loans after my two long standing mortgage brokers couldn’t or didn’t want to help.
I was dealing with Christian Dal Cin from Lendi and I was amazed at how efficient, helpful and knowledgeable he was.
While we were waiting for the approval process my plans changed and I decided to cancel the application. Usually I would expect the agent to be disappointed or upset after putting in such great work but Christian took it in his stride and was understanding and helpful ...
Great service. Kept us up to date with what was happening at every stage and Kendal was a joy to deal with.
Very happy with the service. Great communication throughout and a good outcome for us. I would recommend. They were happy to take me through my options and explained everything thoroughly.
Absolutely recommend Mark Yeo
Tackling our extremely tricky loan (our fault) with speed bumps at every step of the way, Mark was there for us at every step. Not once did he hesitate or sway when faced with an issue, his continuous positivity was compelling and put one at ease. We owe a lot to Mark, and feel like war buddies after what we just went through! He is very reactive and quick on the phone, very much a man with the plan. I will be in contact again for my next loan and hope we can continue a lasting relationship.
Thank-you Jessica and Christine - Lendi is lucky to have you!
Thanks-you to Jessica Kong and Christine Dela Cruz - it wasn't plain sailing with our requirements and the bank moving the goal posts but we got there in the end.
Jessica was a good listener and very patient with our requests. Jessica always kept us updated on the progress and was genuinely happy for us when we had our financials agreed.
We then worked with Christine up to the settlement date and again was always kept up to date on the progress. Christine then helped us jump the final hurdle to meet the date we had committed to.
Thank-you both for all your support.
Amazing team who will go above and beyond to help you meet your goals
Extremely happy with the service lendi provided us. If I could give more stars I would. Our broker Jeff was just incredible, such a lovely person who went above and beyond to help us meet out goals. He invested alot of time in us to help us and we will forever be thankful for. Lendi you have an amazing team of employees. Thank you lendi!
Ask for Mark Yeo, you won't be disappointed!
This was our second time using Mark for the purchase of our house and I can't say enough nice things. He made the whole process seemless and was available every step of the way.
Excellent support and communication from beginning to end!
Very helpful and went above and beyond at every stage, particularly after another lender (bank) stuffed me around for months. Save yourself time, pick Lendi and the process will be smooth and hassle free.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed email@example.com - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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