Reviewer Photos & Videos
Lack of customer service
I was told about 20 days to here if loan excepted 2 months many phones calls and emails later still no reply if I could give a zero I would
Just want to review the amazing service of Lendi. Refinanced with them earlier in the year and they just male the process so transparent and simple. Wanting to check viability of investment property, did have one hiccup couldn't find a time to get in touch with broker but they sorted another for me and she is amazing! I thought the one for refinance was good but Faron is great, smart, fast with responses, answers all questions about any scenario and understands exactly what I'm after. Always works with me o find a time and is flexible with opt...ions to help me out. Such a fast, brilliant helpful service they have. Thanks Lendi Excellent customer service with Faron. The rates they are finding I am happy with. All costs are told to you upfront- very transparent and ethical.
LENDI is just amazing and so helpful always
Well what can I say, our broker is very professional and definitely knows her job, someone that always makes you feel like she really cares and only ever wants to help get the best out come :) she is very approachable and always just a phone call or text away with even the smallest, or sometimes even silly questions - she is always very re-assuring making a stressful process seem achievable ... Thank you your amazing
Home loans are complicated. Lendi make it simple by having it approved within 4 days!
I stumbled upon Lendi via google wanting to download a free property value report. I was approached by a lovely Associate Mortgage Expert Leo Hu to discuss my refinance needs and I was contacted by an awesome home loan specialist Eric Wu the next day. He offered the most cost-effective options with one of the top banks and took the worries away. He also delivered what he promised me of having the unconditional approval done within 5 days, beyond amazing experience. Eric Wu was thorough, professional and in constant communication with me during ...the entire process of my refinance. He was on top of all the paperwork and made the process very efficient and kept me informed at every step. I would do business with him again in a heart beat. Thanks so much again Leo & Eric ! Thank you Mary Bien for taking care of the formal approval process and thank you also to Vivien Zanetti for your guidance to make the settlement process quick & easy. I would highly recommend using Lendi for your home loan need not only for the efficient service they provide but also have an excellent web portal that allows you to upload documents which saves a lot of time.
We had no problems with our request to secure a better interest rate with our current bank via Lendi. very professional and quick. 3 business days and new rate secured. Thank you so much Alex from Lendi. really appreciate your assistance.
Happy with home loan refinance service from Lendi
Lendi's consultants were able to provide better options than my usual finance broker and the application process was pretty straightforward. My mortgage was refinanced on better terms and I can recommend Lendi to anyone who is looking for professionals who can take good care of your loan
Alexander looked after my loan refinance . Did a great job and would recommend lendi's service to anyone interested . Very satisfied with the rate and service all round .
Lendi negotiating home loans
Lendi were great from the start to finish. Luis negotiated my home loan on my behalf we went from 3.3 to 2.8. He keep me informed throughout the process I couldn’t be happy with Lendi.
Home loan review
Harley, is awesome! We had a few issues with documents taking 2wks to arrive as well as my partner and I not understanding the forms once they did. His patience and expertise saw us through.
A google search led me to Lendi. From the first interaction they quickly understood my needs and the financier best suited to my personal situation. Service was warm, honest, thorough, and couldn't be happier with the outcome.
As a former personal banker for one of the majors, I appreciate just how professional and proficient Carly Lambourne and the Lendi team are.
Easy as can be.
Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.
Good so far but suddenly progress has come to a halt.
I arranged my refinance through Lendi and George took me through everything.
The setup was as I requested and all questions answered. I have been kept up to date on the progress so far, but it has stalled in the last could of weeks.
I was really impressed with the service because my original loan was a stop/start affair with lots of prompting required on my part. Hopefully Lendi will come through with a result quickly.
Smooth and Easy
A big thank you to Toby from Lendi who made this transition easy , quick and pain-free! He was always available and happily answered all of my tedious questions when making such a big decision. Have confidence we used the right team here and Lendi make it all very smooth. Thanks very much. Highy recommend!
Home Loan Process Simple & Easy
The whole process with the Lendi Team (Rax, Mary & Tammy) was 100%. Friendly and easy to speak to and super helpful. Any questions and issues, answers ASAP and always contactable. Would recommend to all.
Exceptional help and advice!
I can't praise Alberto Gorgioski more for his help and advice. I'm not very home loan savvy, so not only did he explain everything to me in layman's terms, he also managed to teach me what I should be looking out for. I couldn't be happier with his help and how quickly (less than a week)he managed to get my home loan sorted and my interest rate lowered. I would definitely recommend him to anybody needing help or advice.
Awesome service from Harley
Harley Kebbe helped me get a better rate with my current bank, saving me time and money. The whole process was easy and pretty hassle free, can't recommend Harley highly enough. Thanks again!
Very helpful staff.
Brendan from Lendi was great to deal with. He helped us facilitate our home loan and got us the best rate. Brendan was always responsive to my emails and patiently answered all my questions. Would highly recommend.
Takes all the hassle out of a home loan application
Lendi, and specifically George El-Khoury, have been a pleasure to deal with. There is so much paperwork with home loans, and with the Lendi portal it is all done for you. I am a highly stressed customer, and George looked after my worries with care and skill. Would highly recommend George to help with your home loan.
Excellent communication and service
I had an amazing experience with Lendi for the purchase of my first home. My loan specialist, Matthew Wade, did an exceptional job at organising my loan to cater my situation, whilst keeping up with constant updates and providing expert advice for each step of the way. I highly recommend using Lendi, and highly recommend Matthew's services. He kept my loan in the safest of hands; he can be trusted with a loan as much as the Australian cricket team trusts a Matthew Wade as a wicket keeper!
Questions & Answers
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
This senait and I would like to get information about house loan for stabletion and build .. and also how much deposit I have to have for those
Relationship manager -Lendi
Hi Senait, we'd be happy to provide you with further information, we'll private message you through here to assist you further.
I want to get a investment home my son is going to live in it and I want to use my home as deposit can you help
Relationship manager -Lendi
Hey Kathy, We would love to look in to option for you. we'll private message you through Product Review to assist you further.
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