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Lendi

Lendi (page 2 of 10)

4.6 from 2,728 reviews · View Statistics
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Qld Anon
Qld Anon
  • 2 reviews

Amazing staff and service

published

Zachary B was amazing! We cannot thank him enough for his work on our behalf in securing our refinance at an very nice rate. Zachary was prompt to respond to any and every enquiry and was extremely knowledgeable about all products on offer. Amazing. Highly recommend Lendi’s services. Way easier than our initial direct home loan from the bank. Thank you for everything and look forward to hearing from you when our fixed term period is up.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you so much for your 5-star review for Zachary! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Easy and reliable process

published

Tracey and Betty were amazing and made the process really easy. They were very reliable and excellent communicators. We felt like we could really trust them and felt that they genuinely had our best interest at heart. We would definitely recommend them again .

Customer Service
5/5
Application Process
5/5
Lendi
Relationship manager -LendiSend a private message
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Caitlin T.
Caitlin T.Central Highlands and Goldfields, VIC

Refinance dream

published

Harley made the process easy and no stress. Everything was transparent from the start. New rate is lower than our current one! We will be using Lendi again - first broker/bank experience that we have had that has actually been positive and found a loan that was suitable for our situation.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi Caitlin, thank you so much for your 5-star review for Harley! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Nathan Spicer
Nathan SpicerSydney, NSW

Great team, excellent advice!

published

Can't complain at all & very happy with our new mortgage! Faran was very helpful, always very fast to respond & offered excellent advice. Faran & team were very patient with us. Thankyou

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Mikaela
MikaelaSouth-Eastern Region, NSW

Thoroughly recommend Mark Yeo as a broker

published

Excellent communicators, timely in responses, helpful and professional in all our interactions from point A to Z leaving the impression of a highly competent operator who we will recommend to others seeking a home loan. Outstanding thank you!

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Airlie H.
Airlie H.Metropolitan Adelaide, SA

Fantastic customer service from Leon!

published

We received a good rate for the time but Leon went above and beyond to help us find the best lender for our situation. He made it very easy for us.

Transparency
5/5
Customer Service
5/5
Lendi
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Fantastic service, easy to do even with a busy schedule!

published

We are very happy with Lendi, the use of the portal was great to upload in our own time and the product found was great and is going to save us a lot of money

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Erin
ErinGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • Verified

Excellent!

published

Aaron was excellent to deal with. From the first phone call on a Thursday morning he was on the ball, always one step ahead of us and never had us waiting for a call back if he wasn't available that minute. We were reviewed and approved within a week and no questions were left unanswered. The process was pain free! Thank you Aaron, will definitely be using you again next time :)

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi Erin, thank you so much for your 5-star review for Aaron! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Review collected in partnership with Lendi

BEP
BEPSydney, NSW

Outstanding Service

published

I was very impressed with the information, detail, and clarity. I was not pushed to go one way or another. There was transparency from the beginning.
Chloe went above and beyond to help me during the process. I am very happy with the outcome.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Sean Martin will go over and above!

published

We found the process with Lendi (used twice now) to be very efficient. In particular, we wanted to call out the broker we worked with, Sean Martin. No question was too silly, his response time was incredibly prompt, he had some very pragmatic advice, and achieved excellent results for us on both occasions. A massive credit to his industry.

Incentivised Review No
Lendi
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Jodie
JodieSydney, NSW

Extremely satisfied!

published

We’ve worked with our broker, Sean Martin, twice now. once for our initial mortgage and recently to refinance. Sean is extremely professional, really took the time to find the best mortgage option for our situation, and was always very prepared and responsive!

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Janet
JanetPerth, WA

Great experience from beginning to end.

published

Brendan was so helpful from the first contact until my loan was completed. He was very knowledgeable about the products from the various financial institutions and what he thought was best for my circumstances. I highly recommend Brendan and Lendi.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Home Loans

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Iris
IrisHunter Region, NSW

Professional service.

published

Christian has followed through every process to ensure no further delay. Always make himself available to answer questions. That’s probably why he still works after office hours. We cannot ask for a better broker.

Transparency
4/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi Iris, thank you so much for your 5-star review for Christian! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Tim
TimGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Amazing support and advice.

published

Our broker is fantastic, he gives great advice and makes it happen for us. Nothing is too much trouble, and he is attentive and detailed. He approaches our needs with professionalism and respect.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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chook
chookPerth, WA

so helpful

published

Fraser and the team at Lendi were so helpful. Fraser Ballantyne gave exceptional service. He explained every step, and was very patient when I didn't understand something. Very, very helpful, and a true professional. The interest rate he found was great. I would definitely recommend Lendi

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Tyreffic
Tyreffic Perth, WA
  • 2 reviews
  • 1 like

Loan-mendous

published

This is the 2nd time I have used Lendi as my Mortgage broker and the organization and specifically the representatives are extremely professional and knowledgeable. The process is extremely well defined and automated that simplifies all aspects of the application.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.

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Denied
DeniedDarling Downs, QLD
  • 2 reviews

Professional, Prompt, Perfect

published

Adam and the team at Lendi were EXACTLY what i needed in a broker. They found multiple products to suit my needs and helped me through the entire process once I had chosen a product that i liked. At no point were they pushy or rude. Fantastic company

Incentivised Review No
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you so much for your 5-star review for Adam! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!

Broker Mark Yeo - Above and Beyond for his clients!

published

Mark Yeo gave exceptional service, very fast and efficient and always one step ahead on the front foot was very experienced. A true professional, very highly recommend! Well done Mark!

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Timbo Thebest
Timbo ThebestSydney, NSW
  • Verified

The best out of the best

published

Thanks Lendi for a smooth and quick refinance help . We got a much better rate for our investment loans. Excellent customer services we got from Lendi. We have no hesitation to recommend Lendi to any one looking for a home loan. Again thank you for all the help.
Timbo Thebest

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Review collected in partnership with Lendi

Henry
HenryHunter Region, NSW

Exceptional service right to the end

published

David Ye and the Lendi team delivered fantastic service and helped me to refinance my mortgage at a great fixed rate for 5 years. The process can become complex and tiresome, but David kept me informed with regular status updates and communications with the bank. Couldn't have done it without him. Thank You Lendi team.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Nunya
NunyaCanberra 2600, ACT
  • Verified

Great Experience

published

The interest rate they got us was great!

Our broker was really friendly and very miticulous.

She always explained everything really clearly and was very patient, friendly and encouraging with my partner when she had trouble understanding things or asked lots of questions.

The rest of the team at Lendi (which I only dealt with for a little bit) were also really friendly, clear and responsive.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Review collected in partnership with Lendi

Not perfect, can live without it

published

Took a great deal of time submitting detailed information for refinance. Told were not interested in 'that type of loan'. They could have told that before the time taken finding and submitting detailed information. While they wouldn't say why, the rejection was probably based on age. If they won't consider anyone over 65, they should be upfront about that. Why waste everyone's time?

Application Process
1/5
Incentivised Review No
Lendi
Relationship manager -LendiSend a private message

Hi there, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further.

Unhappy
Unhappy

Thanks for your response. My email is graemefoster1@me.com

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Fernando N.
Fernando N.Greater Melbourne (Outer), VIC

Awesome Customer Service!

published

Super thankful for team Lendi's 5 star service. Special mention for Christopher Wilshire, a true professional who worked tirelessly on my complex case from start to finish. Thanks team Lendi.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
A.Bool
A.BoolGreater Melbourne (Inner), VIC

Mark did it again!

published

Mark helped me with refinancing my PPR loan with HSBC in Dec 2021. This time he sorted out the challenges with my IP loan. With my high debt to income ratio, he worked tirelessly to find the bank who can give me the loan. He fought the hardest on my behalf against the banks who says land is too small to build a home, unable to provide land valuation because there isn't enough sale around the area, blah blah blah. Keep me posted on every stage of the journey. Will definitely get his service again.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message
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Amy
AmyPerth, WA

Excellent customer service!

published

Chloe has been incredible to work with from start to finish! She has kept us updated throughout the entire process and always made herself available whenever we have had any questions. We look forward to working with lendi again in the future.

Transparency
5/5
Customer Service
5/5
Lendi
Relationship manager -LendiSend a private message

Hi Amy, thank you so much for your 5-star review for Chloe! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!
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