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Lendi

Lendi (page 2 of 2)

4.6 from 1,934 reviews · View Statistics

Reviews

4.8

24 reviews
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Rebecca

Rebecca

  • 3 reviews

Awesome Broker

published

Very helpful and thorough. My partner and I really liked our broker, he is excellent. Follow up emails and calls to make sure everything is ok. Every one very friendly.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRenovation
1 comment
Lendi
Relationship manager -Lendi
Maz D.

Maz D.Greater Melbourne (Metropolitan), VIC

Fantastic right through!

published

The customer service was fantastic and the team got me a great product! I found the online process easier than the face to face process with previous 2 lenders, would use them again for sure!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateFebruary 2019
Loan used forRenovation
1 comment
Lendi
Relationship manager -Lendi

Hi Maz, Thanks for leaving a review based on the fantastic experience you had with Lendi throughout the process. We're glad to hear that you found it so easy and that you're happy with your product! We look forward to assisting you again!

Tiffany

TiffanyPerth, WA

Friendly and effective service

published

Our broker, Andrew, was cheerful, patient and worked with our renovation builder to get a different payment structure in place. He was able to escalate our matter so that funds were available within days of unconditional approval being given. Settlement was efficiently arranged by Mathu, and we were kept informed by James. I have been through a broker previously, and Lendi's process was much simpler. Thank you!

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRenovation
1 comment
Lendi
Relationship manager -Lendi
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Wayne

WayneSydney, NSW

Super Helpful

published

Upon contact the entire team at Lendi were willing and eager to help us obtain what was best for us. They asked questions that were specific to our needs and at no stage were we pigeon holed as customers.
A special thank you goes out to Susan, who in my opinion went above and beyond what was required of her, her support and timeliness in answering questions and getting back to us was amazing. We achieved an amazing rate with our new provider and couldn't be happier.
I have already recommended Lendi to a few off my friends and wouldn't hesitate to recommend them to anyone looking to reduce both their mortgage rate and peace of mind.
Regards

Wayne & Kim

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRenovation
1 comment
Lendi
Relationship manager -Lendi
Page 2 of 2
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

Get an answer from our members and Lendi representatives

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