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Lendi (page 2 of 5)
NNairCountry NSW
- 69 reviews
- 31 likes
Second time no better
They take way too long to get documents sorted. Then when there is a s notuff up takes a while to sort out. However it does get sorted out well and they are always polite and helpful. This is our third loan with them. The worst thing is you need AT LEAST 45-60 days to settle. Once they approve everything then you need to comply with the bank they choose for you. Fair enough but each loan has different requirements etc that take a while. Nothing beats having a bank manager. So they are good but their banks they deal with can drag things out.
2 comments
I got what I wanted. Just a lot of different people as your the middle man. Still have you 4 but it could be more streamlined or quicker
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Thanks
Lamita was helpful and calmed me down while I was stressing out about organising my loan. She assisted with collating the documents I needed and kept me informed of what was going on. She found the best deal that suited my needs.
1 comment
Relationship manager -Lendi
Hi Vicky, great to hear your experience with Lamita and the team at Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s... Read more
refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Neil D.Far North Queensland, QLD
Westpac interest rate reduction
Very good customer service from Liam Jordan who managed to get the interest rate on my Westpac mortgage reduced. I can recommend Lendi, their staff are knowledgeable and worked well with me even though they were not able to offer any new products at this time.
1 comment
Relationship manager -Lendi
Hi Neil, thank you for taking the time to leave Liam and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and getting you a red... Read more
uced rate with your lender, we look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
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Fiona WSydney Surrounds, NSW
So easy to deal with
I have no hesitation in recommending Lendi to help with finance! Josh was my Senior Loan Specialist and he has been so helpful from start to finish, I couldn't be happier with him. This is the way to go if you're looking for a loan - everything is done online and the response time has been fantastic. Josh took all the stress out of the process and I am very happy and thankful for his support.
1 comment
Relationship manager -Lendi
Hi Fiona, great to hear your experience with Josh and the team at Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s re... Read more
freshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
KnickersSouth East Queensland, QLD
- 2 reviews
Professional, Honest and Understanding
Lendi was great, they were super attentive and understanding. They worked hard and quick to get us the right loan and always kept us informed and were quick to answer all our questions
1 comment
Relationship manager -Lendi
Hi There, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s refreshing to hear this... Read more
was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Mark F.Perth, WA
A great competitive loan from my desk. No real effort at all.
Lendi rep Karan made the application process so easy. He did all the work. My situation was not straightforward due to a deceased estate but Karan found the best product that suited my needs 100%. Everything was done from my computer, no travel or meetings at banks. Fully recommend Lendi to anyone.
1 comment
Relationship manager -Lendi
Hi Mark, thank you for taking the time to leave us such a positive review of your experience with Karan and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. I'm glad we could make this process as straightforward as possible during a tough time, our condolences to you and your family. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Great Service
The service was excellent and i was kept informed through the whole process and the final result was a good deal that suited my situation. Very profressional from start to finish.
1 comment
Relationship manager -Lendi
Hi Ross, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. and it’s refreshing to hear th... Read more
is was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Very satisfied outcome
I would recommend to anybody especially for the ones that can I have the time to muck around as this was my case being on the road all the time
1 comment
Relationship manager -Lendi
Hi Mitcho, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. and it’s refreshing to hear ... Read more
this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
bookgrp
- 2 reviews
- 1 like
Excellent service
Matthew Wade did a fantastic job of guiding me through the whole process from start to finish. He was always available to answer queries so I was fully informed of my options and able to make a sound decision without any pressure. It was such a worry-free journey for me thanks to Matt. And the Lendi platform makes the processing of paperwork super easy. Thanks for making me a very happy home owner!
1 comment
Relationship manager -Lendi
Hi there! thank you for taking the time to leave Matthew a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Sunil KumarBirsbane
- 2 reviews
Perfect professionalism by Matthew Wade from Lendi
I contacted Lendi via their web portal for a home loan for my first property in Fitzgibbon (Brisbane). I was contacted by Matthew Wade (Senior Home Loan Specialist) and my experience with him since his first call was absolutely fantastic. He advised me cheapest loan available in the market. His requirements related to documents were crisp and clear and his actions on my application were in a timely manner. Although my lender bank caused some nuisance at last stage due to an admin error at their end, but Matthew Wade's tireless efforts and const...Read more
ant escalation withing bank environment helped me to get the settlement done on the exact date as planned. Due to his professionalism and friendly behaviour and expertise in home loans, I could not resist myself to write this review for him. THANK YOU very much Matthew for your help!1 comment
Relationship manager -Lendi
Hi Sunil, thank you for taking the time to leave Matthew a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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CustomerNew South Wales
- 2 reviews
Thanks guys...
If you are lucky enough to get Stephen Sheard, it's too easy. Thanks Stephen, 5 stars mate... The whole transaction was made very easy, from loading the documents to final settlement, pleasure having professionals looking after you.
1 comment
Relationship manager -Lendi
Hi there! Thank you for taking the time to leave Stephen a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Fantastic
Overall really good customer experience. My broker explained everything and was able to get me a better deal than expected . Settlement was handled incredibly well and the experience was far better than dealing directly with the bank ..
1 comment
Relationship manager -Lendi
Hi Natalie! Thank you for taking the time to leave your broker a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Julio was fantastic - he really made the process simple
Julio was always contactable and explained the process throughly. He went above and beyond to make it happen.
The ability to upload all documents through Lendi meant that I could get a loan without having downtime from work.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave Julio a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
EJTSydney, NSW
Exceptional support - thank you Lendi and Mike Esposito!
Mike Esposito provided exceptional support throughout the full home buying and financing journey including:
- going the extra mile in comprehensively searching the market to find a financing package to suit our unique needs
- always being available to answer our questions despite it taking a while for us to find the right home
- checking in with us at least daily in the stressful period between buying with "pre approval" and having the financing confirmed unconditionally. Given the heightened stress with the COVID19 situation Mike's empathy in ...Read more
1 comment
Relationship manager -Lendi
Hi there, great to hear your experience with Lendi was a great one! and for leaving Michael a 5 star review! We’re always doing our best to ensure we keep the process as seamless as possible for our ... Read more
customers. It’s refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Diane LulicGreater Melbourne (Metropolitan), VIC
Great experience
Owen has been there for me every step of the way, he always took the time to explain the processes, I could of fault anything customer service was exceptional , I highly recommend Lendi, thank you for the service you have provided , had a great experience and once again Thank you Owen for all of your work.
1 comment
Relationship manager -Lendi
Hi Diane, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Owen. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
Ann B.Greater Melbourne (Outer), VIC
Wonderful Service
Lesta Dela Cruz has made this experience very simple. He has gone above and beyond to assist me with a new home loan. The knowledge that he shared to make what can be a stressful time a lot easier, never ceased to amaze me. He always made himself available when I was available as I work some silly times. Would recommend Lendi to anyone :-)
1 comment
Relationship manager -Lendi
Hi Ann, thank you for taking the time to leave Lester and the Lendi Team a five-star review based on your experience. We are delighted to hear that the process was so easy and smooth and that Lester w... Read more
as a designated resource for you that provided comfort and expertise! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Neil F.South-Eastern Region, NSW
- 2 reviews
- 1 like
Great service from Roz
The customer service from Roz was far greater than I expected. Nothing was too much for her and she called at times that suited me, (nights andcweekend). I have not taken out the loan yet due to personal circumstances. As it stands now I am very satisfied with the the loan.
2 comments
Relationship manager -Lendi
Hi Neil, thank you for taking the time to leave us a 5-star review based on your positive experience with Lendi. We are so happy to hear that Roz exceeded your expectations and was so accommodating. H... Read more
ere at Lendi, we always put our customer's interest first and we are so pleased that you found this to be true. We look forward to hearing from you in the future!Thanks
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JanSydney, NSW
Very good service
Despite the fact that in the end we didn't complete the loan transaction, the service we got from Lendi was very professional. they always kept us informed and reacted quickly to requests. When they set a date for a certain step to be completed, it was. Thank you Jack Chen for your support and communications in this process.
1 comment
Relationship manager -Lendi
Hi Jan, thank you for taking the time to leave us such a positive review of your experience with Jack and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do... Read more
. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Awesome and stress free
Dorian was a fabulous broker. He took all stress out of the process, was always available to answer questions, to help us understand the process, and get the best loan.
1 comment
Relationship manager -Lendi
Hi Robert, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. It is excellent to hear that w... Read more
ith Dorian's help you were able to purchase your second home! Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
NatalieGreater Melbourne (Inner), VIC
Great help and patient
Currently been working with my broker Jack and he has been very patient and pleasant with my questions and requests. We have now been approved on our new loan whilst lowering our current home loan. Now to find our dream home. Thank you for your hard work.
1 comment
Relationship manager -Lendi
Hi Natalie, thank you for taking the time to leave us such a positive review of your experience with Jack and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w... Read more
e do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Dipsasked
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Thanks,
Dipti Sheth
1 answer
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
GKrishasked
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
2 answers
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao
Babakura abatchaasked
What happen to lendi network?
1 answer
Relationship manager -Lendi
Hi Babakura,
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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Relationship manager -Lendi
Hi, thank you for taking the time to leave us your feedback based on your most recent experience with the Lendi team, sorry to hear of the delays you had experienced which in the end affected your ove... Read more
rall Lendi experience. We'll send you a message so we can look into this further for you to see what caused this to occur.