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Lendi

Lendi (page 2 of 9)

4.6 from 1,934 reviews · View Statistics

Reviews

4.8

174 reviews
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Clifford Gillmore

Clifford GillmoreGreater Melbourne (Outer), VIC

  • Verified customer

Brilliant Service

published

BJ was an absolute pleasure to deal with and made the finance process and absolute breeze, even during the pandemic.

Highly recommend and look forward to dealing with Lendi in the future.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Clifford, thank you for taking the time to leave BJ and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Leon S

Leon SSydney, NSW

Great support from the Lendi team!

published

The Lendi team were awesome in facilitating the loan process and making everything as smooth as possible. Their assistance was invaluable in escalating and navigating the cumbersome bank process to get the deal done for settlement. Great work Mark Zigouris and team!

Transparency
Customer Service
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
sarojdongol

sarojdongolSydney, NSW

Received good service.

published

I would like to thank Dean for his excellent service on the mortgage process, He was the first contact person I contacted. He clearly understood my needs and helped me to get pre-approval at the right time. He gave me the best options based on my circumstances. Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
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Excellent service and Knowledge !!

published

I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Regards
Leonardo

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Raghav

RaghavSydney, NSW

  • 2 reviews

Expert financial mortgage brokers

published

Lendi team is very thorough in advising the process, reviewing the documents, following up on timely basis and communicating the expectations.
I think, I got a competitive rate for the loan.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Raghav, thank you for taking the time to leave the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Rockson

RocksonSydney, NSW

Great customer service, fast turn around time, easy to apply online

published

The experience that Lendi provided was great and the factt that you are able to do everything online was amazing. Eric did an amazing job in making sure that we understood everything and walk through the process with us patiently.

I will definitely recommend Lendi to anyone that's looking for a loan.

Improvement:
1. The option that was presented to us was quite limited
2. The internal review team is quite strict and may not truly reflect the outcome from the lending bank (ie. the internal team said NAB wouldn't approve our loan but through another broker NAB approved us)

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Rockson, thank you for taking the time to leave Eric and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Kate B.

Kate B.Sydney, NSW

Made a daunting process incredibly easy - Thank you so much Lamita!

published

We found a house much earlier than we had expected which meant that we hadn't even started looking at finance or pre-approval. I was a bit sceptical at first using an online mortgage broker but we were in a hurry to put in an offer and Lendi had good reviews (which as we found out are very well deserved!). As first-home buyers, the process seemed incredibly daunting and we didn't even know where to start, but Lamita walked us through everything step-by-step. She went above and beyond to make sure that our loan was approved incredibly quickly and got us a far better rate than anything we could have gotten doing the process ourselves. We cannot recommend Lamita and the whole Lendi team highly enough.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Gio R

Gio RSouth West, WA

  • 3 reviews

Great Customer Service

published

Big thank you to Mary-Jane H absolutely legend
Great customer service, easy of uploading documents online, best deal on the market
Fantastic experience overall
Highly recommend you give Lendi a crack before anywhere else

Joe and Grace WA

Transparency
Customer Service
Application Process
Online Tools
Incentivised ReviewNo
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Jeremy B.

Jeremy B.South East Queensland, QLD

Great timely service with constant community and updates

published

Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Home Loans

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Adrian

AdrianSydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

Thanks Roz, Natalie and Femela

published

Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.

From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.

We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Extremely helpful service - thank you Lachlan Wraith!

published

I cannot thank Lachlan enough for the help he provided me throughout the whole process of receiving my loan. He was punctual with every meeting down to the minute, he was a extremely knowledgeable of each area for which I required additional information/assistance, and he always provided complete and timely responses to my emails.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Jackie

JackieMid North Coast, NSW

  • 2 reviews

Expert assistance, great experience.

published

This is the second time we have refinanced our home loan with Lendi. We have found the Lendi team to be helpful, friendly and efficient. Mark and Ron listened to our needs and provided expert advice on a loan product to suit us. Communication was always prompt and informative. We would definitely recommend Lendi to anyone wanting to save time and money.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

First Home Buying Made Easy

published

As first home buyers, engaging with Lendi was the best decision that we made. The staff at Lendi were professional and very helpful throughout the whole process. They patiently guided us through the whole process from start uptil settlement. I would highly recommend Lendi if you are looking to buy a property.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Kev in WA

Kev in WAPerth, WA

Great service, really helpful and professional

published

The rate I got was excellent and the loan amount higher than others offered. As I own a business it was a bit more complicated but Lendi made it so much easier.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Kev, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Jenko

JenkoSydney, NSW

Good service

published

Andy Levstek NSW was great to deal with , straight talking very experienced just what I needed to steer everything in the right direction.
Overall a good experience and would recommend to friends and family.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Jenko, thank you for taking the time to leave Andy and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Home Loans

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Delphine

DelphineCentral West, NSW

Very helpful. Recommend

published

Good offering and explanation of options.
Kept me updated at all stages, which made the whole process seamless. Invaluable Support for my first loan. Easy to follow clear instructions and very friendly contact with Rachel. Would recommend Lendi.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan Start DateJune 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Kerrie

KerrieSydney, NSW

First home loan

published

My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Excellent support throughout the process for first time buyer

published

Lendi were extremely responsive and supported me throughout the process! I felt that my broker was doing a lot to get me the best loan and I would definitely recommend Lendi to others, especially if you are buying for the first time.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Sheida, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Mamoon

MamoonPerth, WA

  • 2 reviews

Professional and very Helpful

published

Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateJuly 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Darren

DarrenSydney, NSW

Great efficiency, friendly and informed

published

The experience with Lendi was outstanding.
Corresponding with the broker was ideal, the rep was quick to respond and offered the all advice I required to secure the purchase in time.
I am very satisfied with the competitive rate on this loan.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
Page 2 of 9
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

Get an answer from our members and Lendi representatives

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