Professional and very Helpful
Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.
Extremely helpful and great customer service :)
Very easy and smooth process from the get-go. Matt Wade was a great and friendly person to deal with; keeping me up to date with progress throughout and helping me with any questions I had. Very easy process to follow for me as a first home buyer buying on my own; happy with the loan deal that Matt helped achieve and would definitely recommend! Thanks!
Great work ... very impressed
Excellent customer service Mr Harley Kebee. He has been so helpful from the first day. I have recommended 5 of my friends to call lendi home loan. Hats of for you Harley . Employee for the month. Very polite, professional, and explained everything so well. Thank you once’s again. Iam so happy n thanks to you.The process was very smooth, was very quick and easy.Five star .outstanding performance.
The reviewer stated that an incentive was offered for this review
He made it possible for us to get a home loan!
My partner and I had such an amazing experience with Lendi. We had issues with our credit file without our knowledge and our consultant Bj moved mountains guiding us through it. With experience he was able to direct us in the steps needed for solving the matter and now the credit issue has been fixed. This made it possible for us to apply for a loan for your first home. Bj was friendly and professional and would highly recommend him to anyone looking to apply for a home loan. He was patient, kept us constantly informed and looked for a loan that was perfect for us.
Super service from start to finish
Excellent. Dean Hulsman was amazing. So helpful. Very professional, always available. Our situation was complicated as new arrivals to Australia but Dean and Lendi got us a brand new home
Professional and Riliable - Ratinf 10/10
Trough Lendi loan Platform, I Genuinely been impressed of the quality of the Service. - Raymond Su - has been accomplished all the duties with professionality and extreme patience: Qualities that helped me out with extreme accuracy to calculate my loan. Further no extra unexpected calculations have been issued. I'm completely satisfied with the rate that i received from this loan.
- Raymond Su - is a topnotch Broker - Rating 10/10
Our first mortgage in Australia and Lendi helped us from start to finish! Dean Hulsman was amazing - professional and always available! Super helpful from start to finish. An amazing experience
Being a first home owner I had no idea how to go about getting a home loan, lucky for me I received a call from a home loan specialist named Karan. He is so knowledgable and his customer service was impeccable, at the drop of a hat he would help me out if it was over email or a phone call. His communication was outstanding, he informed me at every step via email and phone what was happening with the application and how far along it was. He gave me his honest opinion on different banks and how much we should apply for the loan. If it wasn't for ...Karan there is no way I would have been able to do this and received an approved home loan. Even during the Coronavirus pandemic and the difficulties that may have caused there was no difference in his service to myself. Thank you Karan for making something that can be so stressful stress free!
We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.
Would like to thank Eric Wu
The customer service was excellent Eric Wu did a good job.He found me a good rate and terms he had he's job cut out for him but came through with the goods.
I didn't get any unexpected charges either and I'm happy with the rate
Ted vo is perfect
Ted vo is very genuine in finding what is best type of loan for my financial position
He used all latest technology while processing the loan application it was really helpful in saving my time
Easy to deal with
Amazing experience with Lendi! Mary-Anne Zaatiti was very knowledgeable, fast and great to deal with. She was on top of everything and got everything done so quickly and easily, even over the holiday period. It was an easy stress-free experience thanks to her.
We were only looking for quotes at the time but she explained everything so well that we decided to go ahead with it. I definitely would recommend speaking to her about your loan.
First Home Buyer
As a first home buyer not really understanding the whole process initially, Hasan Mansur was very knowledgeable, quick with all replies/following up and detailed in any answers to questions I had regarding the whole process. Very happy with the end result!
BJ professionalism at its finest!!!
Bj from Lendi is fantastic couldn’t have done it without his professionalism and experience even after my loan had settled months after I found and issue and he was there ready to fix the problem even as late as 8 o’clock at night so that I wouldn’t stress! Well done and cudos to you what an asset to their company! Everyone ask for BJ!!!
Liam Jordan at Lendi is professional, very knowledgeable, polite and helpful to an excellent standard. Thank you :-)
I cannot fault the service I received with Lendi through Liam Jordan. He was always polite and professional, informative, and punctual with phone appointments. I have been put on a lower interest mortgage with my existing provider. I would not have been able to do this at all without the advice and professionalism of Lendi.
Thank you again :-)
Harley Kebbe did an absolutely fantastic job in securing finance for my new home. He was punctual, factual and when I was stressed, he was as steady as a rock. I highly recommend him to get the job done, he is possessed of a friendly nature and a no nonsense approach. I believe that he is an asset to Lendi due to his diligence and professional approach. Thank you and well done!
Bj, gets the job done.
BJs customer service was fantastic, always there to help. Everything was so easy. Really took the pressure off me. The process was really clear and easy to do. Im super happy with the whole experience.
One very happy customer!
I was referred to Bj by my sister as she was so happy with his services in her last purchase and I can honestly say he is brilliant! Professional, knowledgeable and so supportive is an understatement and I will never use anyone else. Would recommend him to anyone I know and Lendi should be very honoured to have such an asset to their business. Thanks Bj!!!
Excellent Mortgage Broker
Our Mortgage Broker Lester Dela Cruz was absolutely fantastic, he kept us update to date through out the whole process, all the figures he stated at the start were correct at the end - in actual fact our mortgage rate dropped, o cannot rate Lester highly enough, he was very professional and also very approachable during a very stressful time, Lendi was also fantastic with the follow up emails and phones calls in regards to the final settlement, they were there to assist me etc . Fantastic service all around which enabled us to star our new life in another country and get a new home
Great customer service
My home loan specialist was Hasan Mansur and he was incredible throughout this process. He was diligent in responding to my many questions and walked me through the process of buying my first home when I was a nervous wreck at time. 10/10 would recommend.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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