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Lendi

Lendi (page 2 of 8)

4.6 from 2,035 reviews · View Statistics

Reviews

4.9

151 reviews
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Julie D

Julie DQueensland

Easy process, professional and friendly service, super quick turnaround

published

Customer service was great! I was kept fully informed throughout and was presented clearly with options available to me. The rate that I received with my existing lender was fantastic.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
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Waste of time fir my family

published

Won’t lendi to my post code - discrimination. I can’t believe that the advertising campaign is not what the product is. The excuses were vast and varied. Satisfaction zero. Waste of time.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
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Michael

MichaelSouth Australia

Lack of customer service

published

I was told about 20 days to here if loan excepted 2 months many phones calls and emails later still no reply if I could give a zero I would

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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Easy as can be.

published

Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
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David

David

  • 2 reviews

Home Loan Process Simple & Easy

published

The whole process with the Lendi Team (Rax, Mary & Tammy) was 100%. Friendly and easy to speak to and super helpful. Any questions and issues, answers ASAP and always contactable. Would recommend to all.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
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Highly recommend. Customer service went above and beyond to provide guidance through a complex settlement process!

published

- Customer service from Matthew Wade was exceptional. He was informative, patient and available whenever I needed advice
- No hidden costs received to date
- competitive rates from a good lender HSBC

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Edward, thank you for taking the time to leave Matthew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Excellent service

published

It’s a great experience to deal with Lendi with our first home loan process especially to Thomas Durham and team. Appreciate all the work they’ve done and I personally recommend him to my friends in searching for there home loan. Very mindful and experience with regards to his knowledge.
Thank you and well done Thomas!!

Arnel and Arlene

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
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Jess

JessGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Saving us over $400 a month!

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateOctober 2020
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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Steve

Steve

  • 2 reviews

Remortgage

published

The service from Luis was top draw it was just a shame Westpac let him down with their communication & speed of response. We would recommend Luis & Lendi to everyone! Thanx

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi

Hi Steve, thank you for taking the time to leave Luis and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Tailored Service, Competitive rates, Updates and Follow-ups - THANK YOU BJ!

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateJuly 2020
Loan used forFirst Home
1 comment
Lendi
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Graham John

Graham JohnSouthwest, VIC

Always a pleasure.

published

I am beyond happy with the service provided from Lendi. I have dealt with Bj Rajbhandari on 2 occasions now and he has always gone above and beyond to make my refinance a smooth easy transition. Thanks guys.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
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Eric Anthony N.

Eric Anthony N.Sydney, NSW

A gentleman called Lester.

published

My wife and I, were blown away by Lester who works for Lendi. He's given us a chance to own our first property, unlike other brokers who basically refused to understand our situation. He's been perfect in every way. He understand our situation and assisted us finding the right lender, fought and supporting us on our preferred LVR. 2 weeks later we got our loan and now we are in our beautiful apartment. Without Lester would could of lost our deposit. So yes he's excellent.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
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mateski.dk

mateski.dkPerth, WA

They made it so easy and we are sooo happy.

published

I had wanted to refinance in order to get our stupid interest rate down, but no one would touch us. Not without paying LMI, and that would have defeated the purpose.
So I had almost given up, then Luis from Lendi called. He managed to negotiate a much better deal with our existing bank. We are locked in for 2 years now, but our interest rate has dropped from 3.74% to a cool 2.24%. Saving us around $240 a month. They really helped us get what we wanted, so would I recommend them? Definitely!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi

Hi Mateski, thank you for taking the time to leave Luis and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Clifford Gillmore

Clifford GillmoreGreater Melbourne (Outer), VIC

  • Verified

Brilliant Service

published

BJ was an absolute pleasure to deal with and made the finance process and absolute breeze, even during the pandemic.

Highly recommend and look forward to dealing with Lendi in the future.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Clifford, thank you for taking the time to leave BJ and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!

Excellent service and Knowledge !!

published

I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Regards
Leonardo

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
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Raghav

RaghavSydney, NSW

  • 2 reviews
  • 1 like

Expert financial mortgage brokers

published

Lendi team is very thorough in advising the process, reviewing the documents, following up on timely basis and communicating the expectations.
I think, I got a competitive rate for the loan.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi

Hi Raghav, thank you for taking the time to leave the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Evangeline V

Evangeline VSouth East Queensland, QLD

Exceptional Service from Matilda Phan.

published

Matilda has been an absolute pleasure to deal with, she walked me through the refinance process with transparency, efficiency & Professionalism.
She made the lengthy process a walk in the park.
I would happily recommend Matilda to anyone in need of an adviser.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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Malakai H.

Malakai H.South East Queensland, QLD

Consistent support from start to finish

published

Refinancing a home loan isn't the simplest or most straight-forward task, with ours being particularly cumbersome. After 3 months of ticking off requirement boxes (with new ones popping up each week), Lendi saw this transition through with consistency and much needed support. Big thanks to Matilda for sticking by us and getting us over the line.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi

Hi Malakai, thank you for taking the time to leave Matilda and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Professional Partners

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Shaun Dias

Shaun DiasPerth, WA

Very Happy with Service Provided

published

Harley Kebbe was great to work with, and walked me through the process patiently, ensuring I was confident with the best product for me. Was much easier than expected, and everything was laid out for me perfectly so as to determine what would suit me best. Thanks Harley, I've already recommended Lendi based on your fantastic Customer Service.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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Jeremy B.

Jeremy B.South East Queensland, QLD

Great timely service with constant community and updates

published

Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateAugust 2020
Loan used forFirst Home
1 comment
Lendi
Relationship manager -Lendi
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Page 2 of 8
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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