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Lendi (page 3 of 23)
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mateski.dkPerth, WA
They made it so easy and we are sooo happy.
I had wanted to refinance in order to get our stupid interest rate down, but no one would touch us. Not without paying LMI, and that would have defeated the purpose.
So I had almost given up, then Luis from Lendi called. He managed to negotiate a much better deal with our existing bank. We are locked in for 2 years now, but our interest rate has dropped from 3.74% to a cool 2.24%. Saving us around $240 a month. They really helped us get what we wanted, so would I recommend them? Definitely!
1 comment
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nickyGreater Melbourne (Outer), VIC
- 2 reviews
- 2 likes
Great service
Great, explained everything and called us when convenient for us as husband works long hours, very obliging and we t thu all steps from start to finish. Having own business
1 comment
Relationship manager -Lendi
Hi Nicky, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Dana and KevinSydney, NSW
Personalise service at its best
From the moment we contacted Lendi we felt we made the right choice
Our mortgage broker Julio was able to explain in detail the products suited for us, his knowledge and excellent customer service made us feel at ease, he was always there for us guiding us and clarifying any concern we had
In summary, refinancing our loan was a very rewarding experience from the beggining to the end, thank you Lendi and thank you Julio!!
1 comment
Relationship manager -Lendi
Hi Dana and Kevin, thank you for taking the time to leave us such a positive review of your experience with Julio and the Lendi Team. Here at Lendi, we put customer experience at the forefront of ever... Read more
ything we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
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Jo H.Mid West, WA
Very helpful
my experience was mostly positive although I felt a little handled at first until I decided to proceed with the loan product. Once I did the initial loan application I had trouble gettibg a response from lendi for some questions I had. No extra costs and lian product is awesome. Excellent rate
1 comment
Relationship manager -Lendi
Hi Jo, thank you for taking the time to leave the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
SharonMid North Coast, NSW
Fantastic customer service from Eric
I would like to express my gratitude and also congratulate Lendi on providing a great service to customers. Etic went above and beyond to help me refinance my loan and incorporate my personal load into this . I am not an easy person to pin down and Eric would always work around my needs to work.
Eric was so knowledgeable and explained everything in detail so there were no hidden surprises waiting for me. I highly recommend the services of Lendi as a mortgage broker and will be recommending them to my family and friends. Definitely will be using them if I ever need assistance in the future. Well done Eric and thankyou for all of your support throughout this process. 5 Star for sure…….
1 comment
Relationship manager -Lendi
Hi Sharon, thank you for taking the time to leave us such a positive review of your experience with Eric and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Amazing experience
This was the best experience we have ever had getting a loan. Everything went smoothly. We had fantastic support throughout the process. There was absolutely no stress in refinancing our home loan. We will definitely use Lendi again.
1 comment
Relationship manager -Lendi
Hi Nicky, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
CarolineGreater Melbourne (Outer), VIC
- 3 reviews
Outstanding Customer Service to Matilda!
From get go, I wasn't sure - but when I got Matilda assigned to my account - she has been absolutely fantastic! She is smart, and explains step by step each process and is so efficient in her job - I absolutely love LENDI for this! I'm re-financing and she has made it so worthwhile and stream-less not too mention easy for my husband and I. I'm a very nervous person and she made me gave me options and never pushed me! I'm so happy with my decision and can't wait now to purchase a new house with her help! Lendi team is also good, and they touch b...Read more
ase and make every step easy. I would definitely recommend Matilda or any of the Lendi staff. Just be open minded, and be patient with the process! I've tried other competitors, Lendi is the best one! Trust me I've been looking for a while. Thanks Matilda! You really need to get Bonus for all your hard work! Thanks1 comment
Relationship manager -Lendi
Hi Caroline, great to hear your experience with Matilda and the team at Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and i... Read more
t’s refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Evangeline VSouth East Queensland, QLD
Exceptional Service from Matilda Phan.
Matilda has been an absolute pleasure to deal with, she walked me through the refinance process with transparency, efficiency & Professionalism.
She made the lengthy process a walk in the park.
I would happily recommend Matilda to anyone in need of an adviser.
1 comment
Relationship manager -Lendi
Hi Evangeline, thank you for taking the time to leave us such a positive review of your experience with Matilda and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everyt... Read more
hing we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Malakai H.South East Queensland, QLD
Consistent support from start to finish
Refinancing a home loan isn't the simplest or most straight-forward task, with ours being particularly cumbersome. After 3 months of ticking off requirement boxes (with new ones popping up each week), Lendi saw this transition through with consistency and much needed support. Big thanks to Matilda for sticking by us and getting us over the line.
1 comment
Relationship manager -Lendi
Hi Malakai, thank you for taking the time to leave Matilda and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
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WinSydney Surrounds, NSW
Home Loan Offer
Michael Drinkwater was my broker and very happy with his knowledge, fast processing and professioanl manner. My loan got approved within two days of processing. I will recomment him to my family and friends.
1 comment
Relationship manager -Lendi
Hi Win, thank you for taking the time to leave Michael and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
ClaireSouth East Queensland, QLD
Professional and helpful
Gayathri Krishanthan was my broker and really knows her stuff. She was extremely helpful, answering any questions I had in a timely manner.
Raewyn McCauley was my settlement expert and was equally as helpful as the process was coming to an end. We had a really positive experience with Lendi from start to end and I would happily recommend them to family and friends.
1 comment
Relationship manager -Lendi
Hi Claire, thank you for taking the time to leave us such a positive review of your experience with Gayathri. Raewyn and the Lendi Team. Here at Lendi, we put customer experience at the forefront of e... Read more
verything we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Kwintin
- 2 reviews
- 1 like
Super helpful
Was assisted by Harley Kebbe from Lendi. What an asset to the company. Was super helpful and knew exactly what he was doing. He went above and beyond. Can highly recommend. Thanks Harley appreciate all your help.
1 comment
Relationship manager -Lendi
Hi Kwintin, thank you for taking the time to leave Harley and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Shaun DiasPerth, WA
Very Happy with Service Provided
Harley Kebbe was great to work with, and walked me through the process patiently, ensuring I was confident with the best product for me. Was much easier than expected, and everything was laid out for me perfectly so as to determine what would suit me best. Thanks Harley, I've already recommended Lendi based on your fantastic Customer Service.
1 comment
Relationship manager -Lendi
Hi Shaun, thank you for taking the time to leave us such a positive review of your experience with Harley and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w... Read more
e do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
BECKSydney, NSW
- 2 reviews
- 1 like
I asked and Lendi delivered!
A Great service provided by Liam. He listened patiently to my needs, offered options and followed through with a good deal in good time. I recommend Lendi for those refinancing.
1 comment
Relationship manager -Lendi
Hi Beck, thank you for taking the time to leave Liam and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
GregGreater Melbourne (Metropolitan), VIC
Easy dealing
Matthew Wade from Lendi was efficient, friendly and very helpful with the refinancing of our homeloan.
Given the current climate Matt made our experience hassle and stress free,
Thanks again Matt.
1 comment
Relationship manager -Lendi
Hi Greg, thank you for taking the time to leave Matthew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
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DazzaGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Mistake after Mistake
I applied for a refinance investment portfolio loan in February 2020 it finally settled in July 2020, the whole process was poor and mistake after mistake with incorrect documents being sent out time and time again, the lender offered a interest rate in writing and then tried to back out of it, it took months to get this resolved.
I have an excellent credit history a significant amount of security and perfect repayment record this should have been a piece of cake, but it was the worst lending experience of my life, I was very disappointed in ...Read more
this whole ordeal. [Name Removed] from Lendi even stated that I shouldn't go with one of the others like State Custodians or U Bank with first discussions because they will not provide the customer service and that Lendi offers and we are so much easier and much more professional to deal with, well if this is a example of what good is suppose to look like then I will eat my hat. The only saving grace was a lady called [Name Removed] in Lendi who was also frustrated about the internal issues encountered and was a blessing to deal with, very professional and finally got things resolved so the loan could settle, but still today I am trying to find out why settlement costs became more than what was disclosed, so make sure you understand and get this all in writing. I have completed many lender loans over my life with all sorts of institutions but this is the worst i have experienced and I wouldn't recommend them.1 comment
Relationship manager -Lendi
Hi Dazza, thank you for taking the time to review your experience with us. We’re so sorry to hear your experience was not an enjoyable one. We pride ourselves on our customer experience and we will b... Read more
e looking into what happened. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.Similar opinion? Write a review on ProductReview.com.au!
Re mortgage easy with Lendl.
Very satisfied with service.kept me upto date and minimal fuss and paperwork required as it Was a negotiated reduction Of my interest rate With existing bank.
Saves me $100 a month!
1 comment
Relationship manager -Lendi
Hi Jon, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and get your money back in your... Read more
own pocket! We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
The TatesSydney, NSW
If there was 10 stars I would of given them 10!
The entire team at Lendi have been fantastic especially shane.finney@lendi.com.au. We are in the middle of the process and everything has been so streamlined & easy to do, we have never had this experience with a Financial Institution before! Our application has had it's challenges however Shane has gone over and above to help us out. Irrespective of the final outcome, I will not hesitate to recommend Lendi and in particular Shane to all our friends and family.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience with Shane and the team was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Andrew B.South East Queensland, QLD
Very Impressed with my Lendi Broker, Ted Vo.
Lendi genuinely exceeded my expectations, and I could not be more pleasantly surprised.
They say the team members make the company and in that case, Ted Vo, the Executive Mortgage Broker who served me, did Lendi proud.
I made contact with Lendi over the net and very quickly had Ted on the end of the phone talking me through the best options for me. I found the website very useful and the calculator and loan recommending tool, not too far from the actual outcome. Ted's service and expert advice guided me into the best option, which gave me maxi...Read more
1 comment
Relationship manager -Lendi
Hi Andrew, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. We are happy to hear that wit... Read more
h Ted's help this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Great to work with for a loan restructure.
Susie and Nat were great working to restructure my home loans. Susie got back to me consistently with updates, and emails for what I needed to progress the application. Well done!
1 comment
Relationship manager -Lendi
Hi Keith, thank you for taking the time to leave Susie, Nat and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Dipsasked
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Thanks,
Dipti Sheth
1 answer
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
GKrishasked
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
2 answers
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao
Babakura abatchaasked
What happen to lendi network?
1 answer
Relationship manager -Lendi
Hi Babakura,
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
Details
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Relationship manager -Lendi
Hi Mateski, thank you for taking the time to leave Luis and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.