We have worked with Mark on 2 occasions now and he would have to be the best person for the job. We feel as if we are the only customer he has. He keeps us up
to date with whats going on. He found us the best deal. He has a great personality and a very kind voice. I would highly recommend him and the company to anyone. I would have to say Mark is the best at his job and we wish him well.
Thanks again Mark
Karan was awesome!!
he worked super hard over xmas break and new year to get us pre-approval even though it was 2 days b4 xmas our offer was accepted. Everything was done super fast including conditional final approval from maquarie bank within 25 days and that was even with a small delay with us signing contract. Always able to communicate by phone or email and quick to get back. and got the bank evaluation done super quick aswell.
Thanks so much for you patience with us.
Excellent Customer Service - Slick operation
I have used Lendi for three mortgages, service level is exceptional. Excellent online interface & one to one broker guides you every step & very responsive.
I have had the same broker (Lester) on all transactions and he is honest and reliable. He even responds after hours when your trying to get all the legal forms signed.
The zipID verification service saves money and time. They came to our workplaces and also at weekends.
Would recommend over visiting a big 4 bank.
We got various solid options but easily found the right one for us.
Application was prepared and ID verified in about 5 days
We got full unconditional approval in 10 days.
Super fast and great rates with offset from ING.
- Verified customer
A brilliant service!
When I first contacted Lendi I felt very overwhelmed and doubtful we could afford a second property. Our home loan specialist, Chet Fonseka, made everything feel achievable. He has made the whole process clear to me the whole way and has always helped us with any issues that have arisen. The rates achieved were very competitive and we are very happy with the outcome, I would highly recommend this service.
Easy and helpful service from Kris.
Dealt throughout our loan approval with Krishneel, he made the whole experience easy and painless. Did the majority of the paperwork with my IPad, very convenient.
Haven't experienced any unexpected out of pocket costs so far with the loan they have organised through Macquarie and happy with the interest rate.
Overall we have been really happy with our service from Lendi and Kris.
Mortgage broker - Alberto
We contacted Lendi to investigate obtaining a better interest rate for our home loan. Alberto tailored an option with our current bank and secured a much better interest rate. No hassles and very easy to deal with. From start to finish it was organised and confirmed within 48 hours!! Easiest banking experience I have ever had. Alberto was prompt, helpful and great to deal with. Well worth giving Lendi a call to see what they can offer.
Helpful, non judgemental, friendly, and easy to deal with.
Lamita was so easy to deal with, always there for us, helped us through and over the hurdles with different options, as we are older borrowers we honestly didnt think we could borrow, but lamita found an alternative for us to own our own home. We are so happy with the help and patience with Lendi. Just ask and they can help you get the Australian dream.
Lendi have great staff and really make an effort
Of several home loan brokers I found lendi to be the most helpful and was lucky enough to be looked after by a great guy called Steven Sheard. Their system was a lot easier them others also. They do most of the work for you. Highly recommended.
- Verified customer
Slow to respond and get back to us
I spent a lot of time uploading documents to Lendi, we had the worst experience with one of the senior brokers. She made appointments with us 3 times, once she was late (benefit of the doubt), second appointment she forgot and then blamed traffic (ok sure), 3rd time she said she would call after 3pm no follow up (it's been a week). Each time it was me chasing here.
A big thank you to my consultant Brayden Green and his team throughout the whole application process. Brayden was very efficient, responsive and provided accurate advise on solutions that worked best for me. He was very patient, respectful and professional.
My overall experience with Lendi was very good, I really appreciated the help from Lendi and will definitely recommend their services to family and friends.
First Time Clients and Would Recommend
Bj was always on the ball and the open communication was very commendable. Even through a couple of little hiccups he helped guide us to a very positive outcome. The home loan rate we secured will help us make extra payments and keep planning for our next home.
Fantastic experience, cannot fault!!
I was absolutely delighted with the outcome of my enquiry, not only did I get a significant rate reduction on my owner occupier home loan but our investment loan also. Liam was great to work with; efficient and always there to answer any questions we had! Would highly recommend, one happy customer here :-)
Very professional, friendly and responsive service
- Very professional - Lendi was able to quickly meet our needs and wants and found the loan that suited us
- Very friendly - every interaction has been positive and friendly, like they want to help
- Very responsive - always answers calls politely, replies to messages quickly, feel like I’m the only customer
Great service. Bj and Nicole made it really simple to refinance
BJ and Nicole were great. They did all the hard work in helping me refinance. They gave me lots of options. Communication was great as they get back to you quickly. Made it really easy and hassle free. Great customer service
Susan Challita was AMAZING
During the experience of finding a great home loan Susan and the team of lendi went out of their way morning, noon and night. I can’t thank Susan enough for all her hard work and effort she has done for me. I couldn’t have done this with out her. Thank you so much for your effort and putting up with my thousand phone calls and questions.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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