We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.
Would like to thank Eric Wu
The customer service was excellent Eric Wu did a good job.He found me a good rate and terms he had he's job cut out for him but came through with the goods.
I didn't get any unexpected charges either and I'm happy with the rate
Ted vo is perfect
Ted vo is very genuine in finding what is best type of loan for my financial position
He used all latest technology while processing the loan application it was really helpful in saving my time
Easy to deal with
Amazing experience with Lendi! Mary-Anne Zaatiti was very knowledgeable, fast and great to deal with. She was on top of everything and got everything done so quickly and easily, even over the holiday period. It was an easy stress-free experience thanks to her.
We were only looking for quotes at the time but she explained everything so well that we decided to go ahead with it. I definitely would recommend speaking to her about your loan.
Karan was awesome!!
he worked super hard over xmas break and new year to get us pre-approval even though it was 2 days b4 xmas our offer was accepted. Everything was done super fast including conditional final approval from maquarie bank within 25 days and that was even with a small delay with us signing contract. Always able to communicate by phone or email and quick to get back. and got the bank evaluation done super quick aswell.
Thanks so much for you patience with us.
First Home Buyer
As a first home buyer not really understanding the whole process initially, Hasan Mansur was very knowledgeable, quick with all replies/following up and detailed in any answers to questions I had regarding the whole process. Very happy with the end result!
BJ professionalism at its finest!!!
Bj from Lendi is fantastic couldn’t have done it without his professionalism and experience even after my loan had settled months after I found and issue and he was there ready to fix the problem even as late as 8 o’clock at night so that I wouldn’t stress! Well done and cudos to you what an asset to their company! Everyone ask for BJ!!!
Liam Jordan at Lendi is professional, very knowledgeable, polite and helpful to an excellent standard. Thank you :-)
I cannot fault the service I received with Lendi through Liam Jordan. He was always polite and professional, informative, and punctual with phone appointments. I have been put on a lower interest mortgage with my existing provider. I would not have been able to do this at all without the advice and professionalism of Lendi.
Thank you again :-)
Harley Kebbe did an absolutely fantastic job in securing finance for my new home. He was punctual, factual and when I was stressed, he was as steady as a rock. I highly recommend him to get the job done, he is possessed of a friendly nature and a no nonsense approach. I believe that he is an asset to Lendi due to his diligence and professional approach. Thank you and well done!
Bj, gets the job done.
BJs customer service was fantastic, always there to help. Everything was so easy. Really took the pressure off me. The process was really clear and easy to do. Im super happy with the whole experience.
Mortgage broker - Alberto
We contacted Lendi to investigate obtaining a better interest rate for our home loan. Alberto tailored an option with our current bank and secured a much better interest rate. No hassles and very easy to deal with. From start to finish it was organised and confirmed within 48 hours!! Easiest banking experience I have ever had. Alberto was prompt, helpful and great to deal with. Well worth giving Lendi a call to see what they can offer.
Slow to respond and get back to us
I spent a lot of time uploading documents to Lendi, we had the worst experience with one of the senior brokers. She made appointments with us 3 times, once she was late (benefit of the doubt), second appointment she forgot and then blamed traffic (ok sure), 3rd time she said she would call after 3pm no follow up (it's been a week). Each time it was me chasing here.
One very happy customer!
I was referred to Bj by my sister as she was so happy with his services in her last purchase and I can honestly say he is brilliant! Professional, knowledgeable and so supportive is an understatement and I will never use anyone else. Would recommend him to anyone I know and Lendi should be very honoured to have such an asset to their business. Thanks Bj!!!
First Time Clients and Would Recommend
Bj was always on the ball and the open communication was very commendable. Even through a couple of little hiccups he helped guide us to a very positive outcome. The home loan rate we secured will help us make extra payments and keep planning for our next home.
Fantastic experience, cannot fault!!
I was absolutely delighted with the outcome of my enquiry, not only did I get a significant rate reduction on my owner occupier home loan but our investment loan also. Liam was great to work with; efficient and always there to answer any questions we had! Would highly recommend, one happy customer here :-)
Susan Challita was AMAZING
During the experience of finding a great home loan Susan and the team of lendi went out of their way morning, noon and night. I can’t thank Susan enough for all her hard work and effort she has done for me. I couldn’t have done this with out her. Thank you so much for your effort and putting up with my thousand phone calls and questions.
Excellent Mortgage Broker
Our Mortgage Broker Lester Dela Cruz was absolutely fantastic, he kept us update to date through out the whole process, all the figures he stated at the start were correct at the end - in actual fact our mortgage rate dropped, o cannot rate Lester highly enough, he was very professional and also very approachable during a very stressful time, Lendi was also fantastic with the follow up emails and phones calls in regards to the final settlement, they were there to assist me etc . Fantastic service all around which enabled us to star our new life in another country and get a new home
Professional and polite
Lendi was recommended to us by a friend. After enquiring, we were introduced to Will Barber who was fantastic from first contact to settlement. He was extremely helpful, professional and prompt. The loan he secured for us was best for us and his advice on all matters related to the loan always clear. We have no hesitation in recommending Will and Lendi to anyone requiring a loan.
Great customer service
My home loan specialist was Hasan Mansur and he was incredible throughout this process. He was diligent in responding to my many questions and walked me through the process of buying my first home when I was a nervous wreck at time. 10/10 would recommend.
Bank too busy to talk to me
James Gordon helped me secure a super low rate in a very short timeframe when my bank had a five day call back to even speak to someone to review. Cannot recommend enough.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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