Reviewer Photos & Videos
Thank you Lendi and thank you so very much Jane
Getting the home loan approved was little difficult in our case. We were refused for the home loan earlier when we hadn't approached Lendi. . But thanks to Lendi who get it done and that too as per our needs. Our mortgage broker, Jane Ting helped us a lot with her excellent financial skills and capabilities . She is so professional and knowledgeable. Her experience and capability speak itself. She is so cooperative. We did disturb her so many times for small small things and sometimes in late hours but she was always patient and happy to clear...our doubts and advising us so well on all the financial issues, anytime. She was really 24/7 available to us. Any message or any call was responded immediately. She fully understood our requirements and our capacity and did her very best to get our loan approved. She always let us know about the things about which we were sometimes ignorant or sometimes taking more time to do. She keeps on facilitating our home loan process with full dedication. The things which were making us worried were so easily solved by her. We were so comfortable with her in the whole process that without any hesitation we seek her advice on many related issues. She was always sincere in advising us, updating us and making us prepared for the next step quite in advance. She was the best person we dealt with in the process of buying our new house. We love you Jane. We will highly recommend Jane for any kind of mortgage services. Lendi without any doubt deserves 5/5 . We were suggested the best and the cheapest home loan rates according to our case. Lendi services and Jane's guidance is really appreciable. Thank you so much Team Lendi for making this complicated process simpler and easier. A very big thank you Jane . Our best wishes to you.
Great support from the Lendi team!
The Lendi team were awesome in facilitating the loan process and making everything as smooth as possible. Their assistance was invaluable in escalating and navigating the cumbersome bank process to get the deal done for settlement. Great work Mark Zigouris and team!
Received good service.
I would like to thank Dean for his excellent service on the mortgage process, He was the first contact person I contacted. He clearly understood my needs and helped me to get pre-approval at the right time. He gave me the best options based on my circumstances. Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker.
Excellent service and Knowledge !!
I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Great customer service, fast turn around time, easy to apply online
The experience that Lendi provided was great and the factt that you are able to do everything online was amazing. Eric did an amazing job in making sure that we understood everything and walk through the process with us patiently.
I will definitely recommend Lendi to anyone that's looking for a loan.
1. The option that was presented to us was quite limited
2. The internal review team is quite strict and may not truly reflect the outcome from the lending bank (ie. the internal team said NAB wouldn't approve our loan but through another broker NAB approved us)
Made a daunting process incredibly easy - Thank you so much Lamita!
We found a house much earlier than we had expected which meant that we hadn't even started looking at finance or pre-approval. I was a bit sceptical at first using an online mortgage broker but we were in a hurry to put in an offer and Lendi had good reviews (which as we found out are very well deserved!). As first-home buyers, the process seemed incredibly daunting and we didn't even know where to start, but Lamita walked us through everything step-by-step. She went above and beyond to make sure that our loan was approved incredibly quickly and got us a far better rate than anything we could have gotten doing the process ourselves. We cannot recommend Lamita and the whole Lendi team highly enough.
Great timely service with constant community and updates
Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.
Would never recommend these idiots
Lender told us that, despite a couple of late payments, we would be fine with a loan as she spoke to her relationship manager at the bank that she chose to go with and he said it would go through. After multiple stuff ups and constantly having to resubmit documents that I already had submitted, the loan was knocked back and the lender's response was "I tried as hard as I could". Now I am left without a loan and nowhere to live as we have sold our property and are exchanging in a week. THANKS LENDI - NEVER AGAIN.
- Verified customer
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Extremely helpful service - thank you Lachlan Wraith!
I cannot thank Lachlan enough for the help he provided me throughout the whole process of receiving my loan. He was punctual with every meeting down to the minute, he was a extremely knowledgeable of each area for which I required additional information/assistance, and he always provided complete and timely responses to my emails.
Expert assistance, great experience.
This is the second time we have refinanced our home loan with Lendi. We have found the Lendi team to be helpful, friendly and efficient. Mark and Ron listened to our needs and provided expert advice on a loan product to suit us. Communication was always prompt and informative. We would definitely recommend Lendi to anyone wanting to save time and money.
Thank you Lendi!
Curiosity and disappointment with my current bank led me to the Lendi website. I was initially hesitant having to give personal details prior to seeing what was on offer, but our broker contacted me very quickly, and I am very pleased that he did. Unlike my bank, the process has been quick and simple even given the current disruptions to daily life. I was offered a competitive rate from the offset and appreciated the presentation of different loans available (rates/ advantage/ disadvantages). Following pre- approval, the broker and I touched b...ase intermittently and then I was kept updated as this then progressed when we identified a property to buy. I have only liaised with my broker so far, and have been impressed and grateful for his support. Thank you Eric Wu! I look forward to meeting the rest of the team as the property settles and hope for the same good service as experienced thus far.
First Home Buying Made Easy
As first home buyers, engaging with Lendi was the best decision that we made. The staff at Lendi were professional and very helpful throughout the whole process. They patiently guided us through the whole process from start uptil settlement. I would highly recommend Lendi if you are looking to buy a property.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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