Reviewer Photos & Videos
Excellent service and Knowledge !!
I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Great customer service, fast turn around time, easy to apply online
The experience that Lendi provided was great and the factt that you are able to do everything online was amazing. Eric did an amazing job in making sure that we understood everything and walk through the process with us patiently.
I will definitely recommend Lendi to anyone that's looking for a loan.
1. The option that was presented to us was quite limited
2. The internal review team is quite strict and may not truly reflect the outcome from the lending bank (ie. the internal team said NAB wouldn't approve our loan but through another broker NAB approved us)
Made a daunting process incredibly easy - Thank you so much Lamita!
We found a house much earlier than we had expected which meant that we hadn't even started looking at finance or pre-approval. I was a bit sceptical at first using an online mortgage broker but we were in a hurry to put in an offer and Lendi had good reviews (which as we found out are very well deserved!). As first-home buyers, the process seemed incredibly daunting and we didn't even know where to start, but Lamita walked us through everything step-by-step. She went above and beyond to make sure that our loan was approved incredibly quickly and got us a far better rate than anything we could have gotten doing the process ourselves. We cannot recommend Lamita and the whole Lendi team highly enough.
Very professional and friendly service
Daniel Lance from Lendi helped me with my mortgage application. He's been a great guide for me throughout that journey in every moment I needed help. Thank you very much for your helps and the excellent consultancy you provided me with. I recommend Lendi to everyone who are planning to purchase a property
Great timely service with constant community and updates
Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.
- Verified customer
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Extremely helpful service - thank you Lachlan Wraith!
I cannot thank Lachlan enough for the help he provided me throughout the whole process of receiving my loan. He was punctual with every meeting down to the minute, he was a extremely knowledgeable of each area for which I required additional information/assistance, and he always provided complete and timely responses to my emails.
Expert assistance, great experience.
This is the second time we have refinanced our home loan with Lendi. We have found the Lendi team to be helpful, friendly and efficient. Mark and Ron listened to our needs and provided expert advice on a loan product to suit us. Communication was always prompt and informative. We would definitely recommend Lendi to anyone wanting to save time and money.
First Home Buying Made Easy
As first home buyers, engaging with Lendi was the best decision that we made. The staff at Lendi were professional and very helpful throughout the whole process. They patiently guided us through the whole process from start uptil settlement. I would highly recommend Lendi if you are looking to buy a property.
Not a good service
My broker provided inaccurate information on a few occasions, was very slow to follow up on requests, and did not advise me on next steps. Fortunately, i had a good conveyancing firm that helped me know what to ask my broker and what should be happening. Really a bad experience.
First home loan
My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie
Excellent support throughout the process for first time buyer
Lendi were extremely responsive and supported me throughout the process! I felt that my broker was doing a lot to get me the best loan and I would definitely recommend Lendi to others, especially if you are buying for the first time.
Professional and very Helpful
Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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