BJ professionalism at its finest!!!
Bj from Lendi is fantastic couldn’t have done it without his professionalism and experience even after my loan had settled months after I found and issue and he was there ready to fix the problem even as late as 8 o’clock at night so that I wouldn’t stress! Well done and cudos to you what an asset to their company! Everyone ask for BJ!!!
- Verified customer
Liam Jordan at Lendi is professional, very knowledgeable, polite and helpful to an excellent standard. Thank you :-)
I cannot fault the service I received with Lendi through Liam Jordan. He was always polite and professional, informative, and punctual with phone appointments. I have been put on a lower interest mortgage with my existing provider. I would not have been able to do this at all without the advice and professionalism of Lendi.
Thank you again :-)
- Verified customer
Outstanding service and follow up.
Dealing with Aaron was a pleasure. He was very knowledgeable about the best options to suit my circumstances. Very thorough follow up and kept me abreast through out the entire process.
Harley Kebbe did an absolutely fantastic job in securing finance for my new home. He was punctual, factual and when I was stressed, he was as steady as a rock. I highly recommend him to get the job done, he is possessed of a friendly nature and a no nonsense approach. I believe that he is an asset to Lendi due to his diligence and professional approach. Thank you and well done!
Bj, gets the job done.
BJs customer service was fantastic, always there to help. Everything was so easy. Really took the pressure off me. The process was really clear and easy to do. Im super happy with the whole experience.
BJ goes above and beyond!
BJ from Lendi has been super helpful throughout the entire process of securing a home loan. This was mine and my partners first time with this process and it was great to have BJ there, ready to answer all our silly questions at a moments notice. He was patient and informative. I highly recommend the service he has provided us. Thanks so much, BJ. Youre the best.
SJC & KRM
Great service from Lendi
I needed to change my housing lender and was contacted by Terry Usher. He was great. We organised several times for phone meetings and each time Terry contacted me on time. He listened to what I needed and set about finding a lender to suit my needs. He explained things in plain language sometimes several times! The transition from one lender to another was seamless. The platform needed to upload documents was super easy to use ... really! I would highly recommend Lendi
Best Mortgage Broker !!!
Working with BJ has been great. I had a complex loan with a refinance and a lot of difficulties in getting it over the line. BJ was tireless in his efforts with the bank often working weekends to provide the required info, eventually getting me final loan approval.
This settlement would not have been a reality without BJ being in my corner.
Lendi, whan can I say about them. They were so helpful, courteous and knowledgeable right throughout the process. I was extremely grateful for the time and effort that they put into completing the task. I would highly recommend them to anyone that is search for a better deal. My thanks goes out especially to Liam for his advise and rapid response to my situation
Jeremy provided an excellent service. Reassessed my application for switching into another financial organization and provided me advice with the profit/ loss. Got me a good deal. Will Highly recommended..
WORST EXPERIENCE EVER
Lendi has been disappointing from day one. I submitted for loan approval after I have signed up the contract. The real estate has given us 3 weeks to get the approval. The next day I submitted all the required documents and from there on they only submitted loan to P&N Bank after a week. Then the wait started, until the last day of finance approval they did not contacted me regarding the finance process. Therefore I have to extend the finace approval date for another week, waited again no response, in the process false promises and keep asking ...me repeat documents come last day of finance, asked for another one week extention. By this time the seller was also getting worried and this lendi representative assured her that it will be approved that they are just taking time but promised that the application is solid and that it will be approved.Waited again.. and then after waiting 5 weeks, we got the answer that the loan is not servicable and the application has been declined. Very disappointing that after taking this long they came to the conclusion that this application is not succesful. In the process I have spent $550 on building and termite inspection. I reckon the Lendi broker was not qualified enough to access the aplication before handing over to the bank. In the end I asked him for decline letter from the bank to submit it to real estate agend to get my refund but that also I am not sure,if ia m going to get. Its been 3 days now but no response. Not happy with lendi and also with P&N Bank.
Ben and Ron who looked after our refinance and new purchase were excellent. Having dedicated brokers made the process easier as they knew our situation and were able to tailor the products to us directly.
One very happy customer!
I was referred to Bj by my sister as she was so happy with his services in her last purchase and I can honestly say he is brilliant! Professional, knowledgeable and so supportive is an understatement and I will never use anyone else. Would recommend him to anyone I know and Lendi should be very honoured to have such an asset to their business. Thanks Bj!!!
All went well
Jeremy from Lendi negotiated the current rates from the bank for my investment property and I am now saving a trip to Europe per year. Great and thanks for the savvy brokers are Lendi!
Liam Jordan was great. Got me a lower rate with my same bank even after I had contacted my bank for a lower rate! The process was fairly quick and very easy. Liam explained everything to me and got the answers to my questions if he didn’t know them. Phone calls and emails were quick and easy. Thanks.
Excellent Mortgage Broker
Our Mortgage Broker Lester Dela Cruz was absolutely fantastic, he kept us update to date through out the whole process, all the figures he stated at the start were correct at the end - in actual fact our mortgage rate dropped, o cannot rate Lester highly enough, he was very professional and also very approachable during a very stressful time, Lendi was also fantastic with the follow up emails and phones calls in regards to the final settlement, they were there to assist me etc . Fantastic service all around which enabled us to star our new life in another country and get a new home
Great customer service
My home loan specialist was Hasan Mansur and he was incredible throughout this process. He was diligent in responding to my many questions and walked me through the process of buying my first home when I was a nervous wreck at time. 10/10 would recommend.
Beyond the Call of Duty!
I undertook a complicated refinancing through Lendi which was a painful experience due to problems with one of the banks. Paul Challita stuck with me through the process and went and above the beyond to settle the loan within tight timeframes. He had to deal with the same frustrations as me with the banks but also had to handle me at my exasperated worst as well! Thank you Paul and Lendi - you saved my sanity!!!
Always willing to help!
Despite a number of difficulties experienced during the re-financing and new loan processes, Ted was always willing to help immediately. He went out of his way to help me achieve all loans without the need to sell one of my current investments. I have not experienced any unexpected costs and once the loans are fully approved I will be very happy to be able to proceed building another investment property.
I dealt with Rishabh KUMAR as my mortgage broker from LENDI, from the start he was very helpful and was always accessible to answer my questions. He made the process as simple and streamlined as possible and as a result was are now saving thousand a month with our new mortgage. I appreciate what Rishabh did for us and would recommend using him
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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