Reviewer Photos & Videos
Amazing service and made our first home buyers experience any easy process!
My partner and I are started the hunt for our new house earlier this year and we had no idea where to start. Until we were referred to Cara Giovinazzo, who made the process extremely easy, super comfortable and took the extra time and effort to explain the processes step by step. She was always contactable for any questions we had, was extremely accommodating for any meetings we needed and always offered to come and explain any processes/questions in person (at our convenience). Not only did she shop for the best deals during our initial consul...tation, once we were ready to put in an offer Cara went through and searched again for any new or better deals that had become available since our initial consultation. She made the entire process from start to finish completely STRESS FREE! which we are super grateful for especially as this was our first house and the initial thought of finances/ documents/ approvals was daunting for us until we met with Cara and she took us through everything. She is also super lovely and professional. We cannot recommend Cara enough for anyone who is looking to buy a house and needs assistance.
Julio Sanchez was absolutely amazing! He is by far the best broker that I have ever met. He is extremely knowledgable and really cared about us. He went out of the way to ensure that my loan was processed. Even though there were some complications, he took his personal time out to ensure that those roadblocks did not detail the loan. He was also very pro active and ensured that no issues came up even though the settlement officer from Lendi went on annual leave 1 day before my settlement, without informing me at all!
He followed up with the ap...propriate people and ensure that the process was still continuing. He also communicated brilliantly and took time out to explain the most basic things. He is an asset to Lendi! I really appreciate Julio for finding me the best deal. Thank you one again mate!
Great service, highly recommend!
My broker Jack White was amazing, he helped me every step of the way and was always available to answer questions I had. The process would have been so much harder for me without Jack and Lendi looking after everything, I cannot fault their customer service! Would highly recommend Lendi (ask for Jack White) to anyone.
- Verified customer
Lendi Review - The Rise of Lendi
Our family would like to take the opportunity to thank Jack White from Lendi for helping us acquire our first home. From my initial conversation and helping us get through the process of getting a home loan, Jack was extremely helpful through out the process. Thank you Jack and Lendi for making our dream come true!
God bless you all.
Can’t thank you enough!
We would like to thank BJ for his amazing service and dedication, to assist us in obtaining a home loan. Our situation had many variances and without his honesty, hard work and assistance, we would not have today received our unconditional approval letter!
Thank you so so much bj! We appreciate everything you have done for us. Even on your days off you were always there to answer any questions we had. You worked tirelessly to secure this home loan for us! We can’t thank you enough. We have already recommended you to our family and friends.
Fast, easy, honest and convenient service
My experience with Krishneel Kumar with Lendi has been exceptional. He took the stress out of every step of the home loan process, from the initial search, to completing the necessary applications and then seeing them through to approval. He did an excellent job finding a very competitive home loan and was able to address all of my queries instantly. Kris was very helpful in completing the loan applications over the phone so I found the process smooth and quick. I can really see the value in engaging a broker such as Lendi. In particular, I highly recommend Kris.
Perfect for First Home Buyers.
Rishabh Kumar and Lendi have been incredible in the home loan process.
My partner and I initially reached out to Lendi to help get an idea of what we would need to purchase our first home in the next couple years. With a modest deposit (under 20%) we assumed we wouldn't be in a position to buy for a long time. Rish crunched the numbers and before we knew it we had pre-approval!
We found a property we love and was valued and given unconditional approval in less than a week.
Lendi's online based system is so easy. Being able to upload all our...key documents before we found a property meant there were no headaches or surprises. Rish was also really patient and went above and beyond to guide us on this journey. It has been a massive learning curve. Signing our mortgage contract today and we could not be more grateful. Thanks Rish and Lendi.
Made getting a loan an easy and quick process
Michael was very helpful throughout the whole process from helping me select which loan to choose right up until settlement date. As a first home buyer, having someone guide me through the whole process took away a lot of the first home buyer stress. Would definitely recommend Lendi and will use again in the future!
- Verified customer
An example of excellent customer service and support.
I worked with Hasan and Biana for a new mortgage. Even though my case was difficult(started new job), Hasan was patient throughout the process and guided me objectively through each and every step with proper explanation of the step, securing me the loan within a few weeks thus enabling my house search. Support was 24/7 as whenever it was urgent or a question was raised; it got answered within a few hours. I would strongly recommend using Lendi as im very happy with the outcome and my new home :). Cherry on top is the online portal which makes things so much easier.
Great service and very helpful staff
As first home buyers we were very new to the buying world,Alaina was so helpful and supportive and went above and beyond for us. We were very pleased with the service provided by Lendi and can't recommend Alaina enough. Alaina made buying our first home stress free and always responded quickly to emails and calls to answer our many questions.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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