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Lendi (page 3 of 7)
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Extremely helpful and great customer service :)
Very easy and smooth process from the get-go. Matt Wade was a great and friendly person to deal with; keeping me up to date with progress throughout and helping me with any questions I had. Very easy process to follow for me as a first home buyer buying on my own; happy with the loan deal that Matt helped achieve and would definitely recommend! Thanks!
1 comment
ChrisGreater Melbourne (Outer), VIC
The best!
From the beginning Matt was great to deal with. Nothing was too much trouble including the few nervous emails whilst awaiting the approval. The application process itself is a breeze and Matt made sure it all went smoothly. Highly recommend Lendi to everyone!
1 comment
Relationship manager -Lendi
Hi Chris, thank you for taking the time to leave Matt and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan, thank you for th...
Read moree strong recommendation and we look forward to assisting you in the future.Other Home Loans
Very professional and amazing customer service.
Very professional, great customer service and diligent service, I was very happy throughout the process and Lendi offered me the best on the market in regards to the home loan.
1 comment
Relationship manager -Lendi
Hi Hugo, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Find out how Lendi compares to other Home Loans
Know better, choose better.
SarojSouth East Queensland, QLD
Great work ... very impressed
Excellent customer service Mr Harley Kebee. He has been so helpful from the first day. I have recommended 5 of my friends to call lendi home loan. Hats of for you Harley . Employee for the month. Very polite, professional, and explained everything so well. Thank you once’s again. Iam so happy n thanks to you.The process was very smooth, was very quick and easy.Five star .outstanding performance.
1 comment
Relationship manager -Lendi
Hi Saroj, thank you for taking the time to leave Harley a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Great Experience!
Susan and Ron were exceptional with their customer service, providing information, direction and solving issues with great professionalism and efficiency. I would recommend LENDI to any prospective buyer. Well done!
1 comment
Relationship manager -Lendi
Hi Jayson, thank you for taking the time to leave Susan and Ron a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Nick ShawSouth East Queensland, QLD
Lendi Review
Customer service was excellent and the online process tool away a large amount of stress that one would normally encounter with a home loan. Extremely satisfied, thank you to the Lendi team.
1 comment
Relationship manager -Lendi
Hi Nick, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re ...
Read moreso happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.He made it possible for us to get a home loan!
My partner and I had such an amazing experience with Lendi. We had issues with our credit file without our knowledge and our consultant Bj moved mountains guiding us through it. With experience he was able to direct us in the steps needed for solving the matter and now the credit issue has been fixed. This made it possible for us to apply for a loan for your first home. Bj was friendly and professional and would highly recommend him to anyone looking to apply for a home loan. He was patient, kept us constantly informed and looked for a loan that was perfect for us.
1 comment
Relationship manager -Lendi
Hi Kelly, thank you for taking the time to leave BJ a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
John CairneySouth East Queensland, QLD
Super service from start to finish
Excellent. Dean Hulsman was amazing. So helpful. Very professional, always available. Our situation was complicated as new arrivals to Australia but Dean and Lendi got us a brand new home
1 comment
Relationship manager -Lendi
Hi John, thank you for taking the time to leave Dean a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Other Home Loans
On the right track
We are very thankful for Brendan Reid and the team at Lendi for helping us secure our home loan. Harley, the first person we dealt with was so friendly and helpful. Brendan Reid the team member who assisted us the most was fantastic and tried his best to do everything he could to help us. Ron? At the end was also very friendly and helpful. The only issue we had was too many people helping. There was one other random person that rang just for the sake of ringing. The rang the day after Brendan rang to pretty much tell me everything Brendan had a...
Read morelready explained but in less detail and not as much assurance because "he only just got my file and hasn't really looked at it yet." I don't know if he was higher up and just trying to seem important compared to Brendan but he had no idea and there was no need for him to call, Brendan had it under control! Thanks Brendan, you rock!1 comment
Relationship manager -Lendi
Hi Janet, thank you for taking the time to leave Brendan and the Lendi team a positive review based of your experience. It's great to hear Brendan was there to support you from start to finish! We’re ...
Read moreso happy we were able to assist you with your home loan and we look forward to assisting you in the future.Find out how Lendi compares to other Home Loans
Know better, choose better.
GidevalGreater Melbourne (Metropolitan), VIC
Professional and Riliable - Ratinf 10/10
Trough Lendi loan Platform, I Genuinely been impressed of the quality of the Service. - Raymond Su - has been accomplished all the duties with professionality and extreme patience: Qualities that helped me out with extreme accuracy to calculate my loan. Further no extra unexpected calculations have been issued. I'm completely satisfied with the rate that i received from this loan.
- Raymond Su - is a topnotch Broker - Rating 10/10
1 comment
Relationship manager -Lendi
Hi Gideval, thank you for taking the time to leave us such a positive review of your experience with Raymond and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everythin...
Read moreg we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Outstanding Service!
Our first mortgage in Australia and Lendi helped us from start to finish! Dean Hulsman was amazing - professional and always available! Super helpful from start to finish. An amazing experience
1 comment
Relationship manager -Lendi
Hi John, congratulations for purchasing your first home in Australia! Thank you for taking the time to leave Dean and the team at Lendi a five star review based on your experience. We’re so happy we w...
Read moreere able to assist you with your home loan and we look forward to assisting you in the future.Sam H.Pilbara, WA
- 2 reviews
- Verified customer
Passionate, Professional & Personable
My wife and I are currently being looked after by Roz Al-Mandawy for our first homeloan, initially we engaged a Lendi competitor to source our homeloan, however were not impressed by their services and were quite confused and jaded by the whole process.
From the start Lendi blew them out of the water, the easy to use online portal made it extremely easy to upload and navigate our way around a process that can be otherwise quite complicated.
Roz is approachable and professional, and quite often answers calls/emails outside of business hours, a...
Read mores he are a couple of hours behind in WA, the personal service you receive is second to none. We look forward to working with Roz in the years to come for our future homeloan requirements Sam & Hannah Hinton1 comment
Relationship manager -Lendi
Hi Sam, thank you for taking the time to leave Roz a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
ChrisCanberra 2600, ACT
- 2 reviews
- 2 likes
Lendi are fantastic
Our whole process with Lendi was seemless. Mark Zigouris was attentive, personable and a real pleasure to work with. I genuinely felt throughout the process that Mark wanted the best product for us even though it was a very straight forward product. Mark was also great in that he was happy to spend time talking to us as people rather than customers and often relayed his own experiences.
The settlement team could have been a bit more demanding from banks and solicitors but Mathu still did a fantastic job communicating.
Well done Lendi, you surprised me.
1 comment
Relationship manager -Lendi
Hi Chris, thank you for taking the time to leave Mark a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Amazing Service
Buying your first home can be daunting, but Kristina was there guiding me every step of the way. I highly recommend talking to Lendi's team, they are very professional, understanding and helpful. They worked around my personal situation and walked me through the process with ease. I cannot thank Kristina and the team at Lendi enough! All the very best!!
1 comment
Relationship manager -Lendi
Hi Pawan, thank you for taking the time to leave Kristina a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Other Home Loans
Outstanding Service
Being a first home owner I had no idea how to go about getting a home loan, lucky for me I received a call from a home loan specialist named Karan. He is so knowledgable and his customer service was impeccable, at the drop of a hat he would help me out if it was over email or a phone call. His communication was outstanding, he informed me at every step via email and phone what was happening with the application and how far along it was. He gave me his honest opinion on different banks and how much we should apply for the loan. If it wasn't for ...
Read moreKaran there is no way I would have been able to do this and received an approved home loan. Even during the Coronavirus pandemic and the difficulties that may have caused there was no difference in his service to myself. Thank you Karan for making something that can be so stressful stress free!1 comment
Relationship manager -Lendi
Hi Jake, thank you for taking the time to leave us such a positive review of your experience with Karan and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we ...
Read moredo. We’re so happy to hear your experience was in line with what we expect it to be even through these very stressful times. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Find out how Lendi compares to other Home Loans
Know better, choose better.
ManojBurwood
- 8 reviews
- 2 likes
- Verified customer
Excellent Service - First Home Buyer
Roz Al-Mandawy & Christine Dela Cruz at Lendi were extremely helpful through our the process. Especially as a first home buyer, if you are a first home buyer I'd highly recommend Lendi. Loan application & Settlement process is taken care of. Roz has been helpful in finding a right loan with a great lender. Christine made sure I was aware of the progress of settlement process. Ask as many questions as possible, no question is stupid.
Pros:
*Excellent customer service
*Professional advise
*Easy to use online tools
Cons:
*Too many system generated emails.
Note: First home buyer, make sure you request 15 day cooling off period. It will ease stress.
1 comment
Relationship manager -Lendi
Hi Manoj, thank you for taking the time to leave Roz and Christine a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
BrendanSydney, NSW
Excellent
We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.
1 comment
Relationship manager -Lendi
Hi Brendan, thank you for taking the time to leave us a 5 star review based on your positive experience with Karan and the Lendi Team. Here at Lendi, we always put our customers interest first and we ...
Read moreare so pleased that you found this to be true. We look forward to hearing from you in the future!Great service - very satisfied
I was assisted by Marcus Russell (Home Loan Specialist) from Lendi who guided me through the loans / refinance process end-to-end. The whole process was easy, with regular dialogue. He answered all my queries promptly in a clear and easy to understand manner.
I highly recommend Lendi and if you can choose Marcus to be the contact person.
Give Lendi a try if you are looking to refinance or buy a new home.
1 comment
Relationship manager -Lendi
Hi Trey, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. We are so happy to hear that wit...
Read moreh the help of Marcus and the team you were able to achieve your goal of purchasing with ease. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.ChrisPerth, WA
Interest rate reduction.
It was a pleasure dealing with Alexander. He is a true professional and without his help I wouldn’t have received a rate reduction . I had already been to the bank and they told me there was nothing they can do. Thanks a million.
1 comment
Relationship manager -Lendi
Hi Chris, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. We are so happy that with Alexa...
Read morender's help you were able to attain a reduced variable rate and the process was simple and professional! Thank you for taking the time to leave us a review. We look forward to assisting you in the future.ChipSouth East Queensland, QLD
Great experience
Lester from Sydney assisted me through the process of getting a home loan in Brisbane. I was very satisfied as he always made time to update me with the progress of my loan and provided quick replies to any questions at any time of the day. Very efficient and would definitely look at using Lendi in the future. :-)
1 comment
Relationship manager -Lendi
Hi Chip, thank you for taking the time to leave Lester and the Lendi Team a five-star review based on your experience. We are so happy to hear that with the help of Lendi you were so satisfied with yo...
Read moreur first home purchase and that the process was so efficient! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Questions & Answers
Dipsasked
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Thanks,
Dipti Sheth
1 answer
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
GKrishasked
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
2 answers
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao
Babakura abatchaasked
What happen to lendi network?
1 answer
Relationship manager -Lendi
Hi Babakura,
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
Details
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Relationship manager -Lendi
Hi Kim, thank you for taking the time to leave Matt Wade a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.