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Lendi

Lendi (page 3 of 4)

4.6 from 2,007 reviews · View Statistics

Reviews

4.9

65 reviews
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Nathan B.

Nathan B.Sydney, NSW

Expectations exceeded by exceptional customer service and commitment

published
1 comment
Lendi
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Sensational service, Outstanding result

published

We came to Lendi from another broker not knowing what to expect, thought we might just be another number.
The service was fantastic The broker Rish contacted us every step of the way and did everything possible to get us from conditional approval to unconditional approval in record time and succeeded.
Thank you very much for your help!!

1 comment
Lendi
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Vanessa

VanessaPerth, WA

Easy to deal with

published

Amazing experience with Lendi! Mary-Anne Zaatiti was very knowledgeable, fast and great to deal with. She was on top of everything and got everything done so quickly and easily, even over the holiday period. It was an easy stress-free experience thanks to her.

We were only looking for quotes at the time but she explained everything so well that we decided to go ahead with it. I definitely would recommend speaking to her about your loan.

1 comment
Lendi
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Seamless process

published

Overall customer experience delivered by Harley has been excellent. Very timely responses to questions. I knew the type of product and pricing I was after and Harley was able to facilitate fast tracking the process as a consequence.

1 comment
Lendi
Relationship manager -Lendi

Hi Andrew, thank you for taking the time to leave Harley and the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Danielle

DanielleSouth East Queensland, QLD

First Home Buyer

published

As a first home buyer not really understanding the whole process initially, Hasan Mansur was very knowledgeable, quick with all replies/following up and detailed in any answers to questions I had regarding the whole process. Very happy with the end result!

1 comment
Lendi
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Celeste

CelesteThe Mallee, VIC

BJ professionalism at its finest!!!

published

Bj from Lendi is fantastic couldn’t have done it without his professionalism and experience even after my loan had settled months after I found and issue and he was there ready to fix the problem even as late as 8 o’clock at night so that I wouldn’t stress! Well done and cudos to you what an asset to their company! Everyone ask for BJ!!!

1 comment
Lendi
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Rod W

Rod WPeel, WA

  • 11 reviews

Customer Care Follow Up

published

After being fairly harsh in my earlier review I received a very prompt response from Lendi’s relationship manager whom I found was extremely understanding and apologetic, with the discussion we had over the phone I now feel that Lendi is very much customer focused company, I would very much recommend Lendi to anyone who might be enquiring about housing finance.

1 comment
Lendi
Relationship manager -Lendi

Hi Rod, thank you for taking the time to leave Lendi a five star review based on your experience. We’re so happy we were able to assist you with this further and we look forward to assisting you in the future.

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Joanie

JoanieVictoria

  • 3 reviews
  • Verified customer

Liam Jordan at Lendi is professional, very knowledgeable, polite and helpful to an excellent standard. Thank you :-)

published

I cannot fault the service I received with Lendi through Liam Jordan. He was always polite and professional, informative, and punctual with phone appointments. I have been put on a lower interest mortgage with my existing provider. I would not have been able to do this at all without the advice and professionalism of Lendi.
Thank you again :-)

1 comment
Lendi
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Donald Law

Donald LawDarwin, NT

Extremely happy!

published

Harley Kebbe did an absolutely fantastic job in securing finance for my new home. He was punctual, factual and when I was stressed, he was as steady as a rock. I highly recommend him to get the job done, he is possessed of a friendly nature and a no nonsense approach. I believe that he is an asset to Lendi due to his diligence and professional approach. Thank you and well done!

1 comment
Lendi
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Excellent customer service and assistance.

published

Excellent service and assistance from Hasan Mansur (loan specialist) who made this whole process very easy. Hasan kept me updated throughout the process and provided advice when requested. Raewyn McCauley (Client Solutions Expert) was also awesome once the loan had been approved and sorted out settlement. Very professional and I would recommend this service to anyone thinking about a home loan.

1 comment
Lendi
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Aleks R.

Aleks R.Sydney, NSW

Great service and easy application process

published

T kept me in the loop during the whole application process. Great customer services and knowledge of products. Very satisfied with Lendi and would recommend it to anyone looking for a loan

1 comment
Lendi
Relationship manager -Lendi

Hi Aleks, thank you for taking the time to leave Lendi a five star review based on your experience. We're so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Bj, gets the job done.

published

BJs customer service was fantastic, always there to help. Everything was so easy. Really took the pressure off me. The process was really clear and easy to do. Im super happy with the whole experience.
Chris

1 comment
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Fiona

Fiona

  • 2 reviews

Great Service

published

Overall a great experience. Easy and great communication. Ann was fabulous to deal with. She found the perfect loan for me and the whole process was fast and painless. Great Job..

1 comment
Lendi
Relationship manager -Lendi

Hi Fiona, It's great to see that you had such a fantastic experience with Ann and the Lendi team and that we were able to find the perfect loan to suit your needs. Please don't hesitate to reach out if you need anything else!

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Katrina

KatrinaSydney, NSW

One very happy customer!

published

I was referred to Bj by my sister as she was so happy with his services in her last purchase and I can honestly say he is brilliant! Professional, knowledgeable and so supportive is an understatement and I will never use anyone else. Would recommend him to anyone I know and Lendi should be very honoured to have such an asset to their business. Thanks Bj!!!

1 comment
Lendi
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Glenn Hoey

Glenn HoeyNorth-West & West coast, TAS

Excellent Mortgage Broker

published

Our Mortgage Broker Lester Dela Cruz was absolutely fantastic, he kept us update to date through out the whole process, all the figures he stated at the start were correct at the end - in actual fact our mortgage rate dropped, o cannot rate Lester highly enough, he was very professional and also very approachable during a very stressful time, Lendi was also fantastic with the follow up emails and phones calls in regards to the final settlement, they were there to assist me etc . Fantastic service all around which enabled us to star our new life in another country and get a new home

1 comment
Lendi
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Shazie

ShazieMetropolitan Adelaide, SA

Will recommend Lendi to anyone

published

From first contact with Rak, all through the pre approval and settlement of the home loan I could always call and ask questions everyone I spoke and dealt with was fantastic

1 comment
Lendi
Relationship manager -Lendi

Hi Shazie, thank you for taking the time to leave the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Adam W.

Adam W.South East Queensland, QLD

Great customer service

published

My home loan specialist was Hasan Mansur and he was incredible throughout this process. He was diligent in responding to my many questions and walked me through the process of buying my first home when I was a nervous wreck at time. 10/10 would recommend.

1 comment
Lendi
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Alice M.

Alice M.

  • 2 reviews

Very easy to work with and a very positive experience

published

Lendi were efficient and responsive. I never felt confused or frustrated and got exactly what I needed from them! Mike Lam was the broker I worked with and he was extremely efficient and very helpful. As a first time home buyer he was patient and supportive. I highly recommend Lendi to anyone looking to buy a house!

1 comment
Lendi
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Professional Partners

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nat c.

nat c.Greater Melbourne (Metropolitan), VIC

Consider all your broker options.

published
1 comment
Lendi
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Sree

SreeGreater Melbourne (Outer), VIC

Perfect Service

published

Thanks to Michael and Alberto. They had all the options available in their pocket to cater to my home loan needs. Great team work. Thanks again and highly recommend Lendi.

1 comment
Lendi
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Page 3 of 4
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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