- Sign in
- Write a review
Lendi (page 3 of 29)
Reviewer Photos & Videos
Surprisingly easy and efficient
Great communication and customer service. I was really surprised at how quick and easy the process was to get a lower interest rate with my existing bank using Lendi's new partnership with them. Lendi's online platform is also really simple to use. I am very satisfied with the outcome from start to finish.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Excellent Customer Service
We used Lendi to refinance some time ago and were delighted with the whole experience, especially the outcome. We have now referred our son and the process for him has been fantastic. 'Hats off' to Lendi - great job!
1 comment
Relationship manager -Lendi
Hi There, thank you for taking the time to leave the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Lachlan MSydney, NSW
- Verified customer
Happy Homeowner
We've used Lendi twice now, the first time as a new home buyer, and also to refinance. Mark Z was an absolute ace to deal with both times. Mark responded to all our questions in a timely manner, always had a great attitude, and we have always felt he has had our best interests at heart, and wasn't interested in just pushing a product on us. When we went to refinance Mark was able to swiftly get us to a product that really worked for us and saved us on interest rates as well. Highly recommend him.
1 comment
Relationship manager -Lendi
Hi Lachlan, great to hear your experience with Mark and the team at Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s... Read more
refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
MichaelSydney, NSW
Professionalism
It has been over 20 years since I last applied for a home loan. A lot has changed in the way loan applications are made. I wasn't sure of the documentation requirements and on top of that I am not IT savvy. Lendi made this process easy. BJ & Regina basically held my hand throughout the whole process, my calls were always returned promptly and concerns addressed. I could not recommend a more professional team. Thanking you from the bottom of my heart.
1 comment
Relationship manager -Lendi
Hi Michael, thank you for taking the time to leave us such a positive review of your experience with BJ, Regina and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everyt... Read more
hing we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
So much appreciation for their help
Alex went above and beyond and made sure he talked it all through with me and if I ever needed him he was fast to get back t9 me and rectify any issue I may have had
1 comment
Relationship manager -Lendi
Hi Aymon, thank you for taking the time to leave us such a positive review of your experience with Alex and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
Kirsten C.
- 2 reviews
Unfortunately, I can't recommend Lendi
5 weeks in and we still don't know if a simple refinance will go ahead even after Lendi banker advises things to do, to have it approved, and we're still waiting for a response. It's been a pretty poor experience. My recommendation is see your existing bank and advise them your looking to refinance for $$$ etc amount and see if they can match it. Done in 5 minutes... Lendi.... 5 weeks and still can't advise on outcome but requests you to adjust other banking & still can't get it finalised... Unfortunately, and I really mean unfortunately (as I've used other brokers), I just can't recommend them.
1 comment
Relationship manager -Lendi
Hi Kirsten, thank you for taking the time to review your experience with us. We’re so sorry to hear your experience has not been an enjoyable one. We pride ourselves on our customer experience and we ... Read more
will be looking into what happened. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.Similar opinion? Write a review on ProductReview.com.au!
Rebecca C.Greater Melbourne (Inner), VIC
- 2 reviews
I couldn't be more thankful for the service.
My Broker Rachel, was quick to answer calls and emails, and when I wanted to make changes, she didn't hesitate. I definitely could not have done this on my own, and finding a broker can be difficult, so thank you !
1 comment
Relationship manager -Lendi
Hi Rebecca, thank you for taking the time to leave Rachel and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Ren.CCentral West, NSW
Outstanding support and communication!
Lachlan Wraith was absolutely outstanding handling my complex situation. He took the time to explain things thoroughly and always replied promptly to all of my questions. I cannot thank Lachlan enough for going above and beyond to help me with my loan. Thank you!
1 comment
Relationship manager -Lendi
Hi Ren, thank you so much for sharing your 5-star experience with Lachlan and Lendi. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience ... Read more
to be “five stars” and we’re so happy we were able to assist you with your home loan, we look forward to assisting you in the future.Similar opinion? Write a review on ProductReview.com.au!
Byju M.Greater Melbourne (Metropolitan), VIC
My Experience was totally bad
My initial experience was OK, Once signed up with them experience was horrible.
Lack of communication, In experience staffs, unnecessary documents asking for loan, Not willing to listen customer properly. Simply wasting customers time. Not recommended at all
1 comment
Relationship manager -Lendi
Hi Byju, thank you for taking the time to review your experience with us. We’re so sorry to hear your experience was not an enjoyable one. We pride ourselves on our customer experience and we will be ... Read more
looking into what happened. Please reach out if you have any further questions or queries and we would be happy to assist you.Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
Lee-AnnIllawarra, NSW
Refinancing mortgage with Lendi
Victor supported me giving prompt and friendly service. Thorough explanations given throughout the entire process. I am extremely grateful for his help.
Nothing unexpected. The rate is great compared to the big 4 rate I had.
1 comment
Relationship manager -Lendi
Hi Lee-Ann, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Victor. Here at Lendi, we put customer experience at the forefront of everything... Read more
we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
The service I received from Andrew Black on our refinance.
Andrew Black changed my families life with one phone call and offering his services. He did what banks said no to us for years.i would buy him a beer anytime.
1 comment
Relationship manager -Lendi
Hi Lee, thank you for taking the time to leave Andrew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
We can't thank Ilone Counsel and her team enough. We are very grateful for all the help and assistance.
Ilone and her team were always there to help and their responses were always quick and accurate. Even through all the covid-19 issues everything ran as smoothly as could be expected.
No unexpected charges or fees, very happy with the lender they have hooked us up with too.
Hassle free!
We hope to be back someday!
1 comment
Relationship manager -Lendi
Hi Sharon, thank you for taking the time to leave Ilone and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
KevinPeel, WA
Easy as
My bank took a week to return my call, in that time Alexander Boreham had managed to get me a great deal with my current lender and swap me to the new deal. Alexander kept in contact thru the process and provided a 5 star experience.
1 comment
Relationship manager -Lendi
Hi Kevin, thank you for taking the time to leave Alexander and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
We are extremely happy with the outcome
We used Karan Ananda to refinance our existing home loan. He was very professional, diligent and patience. He always kept us up to date and was always willing to try and find us the most competitive home loan. We were about to chose another lender, but Karan came up with another alternative which was cheaper and gave us the same level of flexibility with the home loan. We are extremely happy with the outcome.
1 comment
Relationship manager -Lendi
Hi Gavin, thank you for taking the time to leave us such a positive review of your experience with Karan and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
DipsSydney, NSW
Process of First Home loan
We got Conditional approval in almost 2months time. Now, we are on the stage of in our settlement for House and land package we are due to pay 5% deposit by tomorrow, but from last three days, we are trying to contact our Agent but no luck. My husband emailed her no response call her a few times yesterday and today no responses what so ever. We are stuck now what to do. Honestly prolonged process.
2 comments
Relationship manager -Lendi
Hi There, thank you for taking the time to review your experience to date with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private messa... Read more
ge to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.Thanks for such a rapid response and calling my husband directly, appreciate. I am glad that I have written the review and raised our concern on this platform today. Thanks Dipti
Similar opinion? Write a review on ProductReview.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
DonnaCentral Queensland, QLD
Lendi offers an A+ service!
The amazing support, communication and depth of knowledge our consultant Lamita Achy offered us during the process gave us the confidence that we were being given the best product, at the best interest rate and was perfect for us after explaining to Lamita our finance goals. I would not hesitate to recommend Lendi to any of my family and friends. Lamita is certainly an asset to Lendi and made the process of applying for finance very simplified. After our application was approved we were then moved to a wonderful client solutions expert Hiba Elbaz to see us through to settlement which was achieved today. THANKYOU to both of these lovely ladies.
1 comment
Relationship manager -Lendi
Hi Donna, thank you for taking the time to leave us such a positive review of your experience with Lamita, Hiba and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everyt... Read more
hing we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ProductReview.com.au!
LizSouth East Queensland, QLD
- 2 reviews
Excellent
The whole process start to finish was very easy! So simple. Couldn’t recommend them enough so give Lendi a go you won’t be disappointed with the level of service you receive.
1 comment
Relationship manager -Lendi
Hi Liz, thank you for taking the time to leave the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Couldn’t recommend them enough!
The whole process start to finish was very professional and easy! With the same consultant start to finish who was always available to answer any questions or help with everything. Couldn’t recommend them enough!
1 comment
Relationship manager -Lendi
Hi Victoria, thank you for taking the time to leave the team at Lendi a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Jo H.Mid West, WA
Very helpful
my experience was mostly positive although I felt a little handled at first until I decided to proceed with the loan product. Once I did the initial loan application I had trouble gettibg a response from lendi for some questions I had. No extra costs and lian product is awesome. Excellent rate
1 comment
Relationship manager -Lendi
Hi Jo, thank you for taking the time to leave the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
IanIllawarra, NSW
Great to deal with an quick with responses
Stephen was great to deal with and always kept us up to date with what was happening during the lon process. He was at all times professional in his approach when speaking with us. He got the best home loan rate that was available for our situation. Great job.
1 comment
Relationship manager -Lendi
Hi Ian, thank you for taking the time to leave Stephen and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Dipsasked
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Thanks,
Dipti Sheth
1 answer
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
GKrishasked
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
1 answer
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
Babakura abatchaasked
What happen to lendi network?
1 answer
Relationship manager -Lendi
Hi Babakura,
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Relationship manager -Lendi
Hi There, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers and it’s refreshing to hear this... Read more
was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future