- Verified customer
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Professional, knowledgeable and a breeze to deal with
What started out as a google search for interest rates in hope to get a better deal, has led to all complete and approved with a new bank within three days of being contacted by Lendi. Matthew was great to deal with and very knowledgeable. The process was easy and straight forward.
Not a good service
My broker provided inaccurate information on a few occasions, was very slow to follow up on requests, and did not advise me on next steps. Fortunately, i had a good conveyancing firm that helped me know what to ask my broker and what should be happening. Really a bad experience.
First home loan
My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie
Change of Home Loan with Lendi consultant name (Stephen Sheard <firstname.lastname@example.org>)
Unbelievable service. Overall time to complete paperwork and get initial approval was few days.
Stephen Sheard was very professional and explained offers available and we chose the best deal.
Basically reduced my term from 17 years to 15 years and paid the same monthly payment.
Professional and very Helpful
Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.
Fantastic, could not have been more satisfied with the service
Eric from Lendi provided expert information and was able to find a product that was perfect for our situation. His professionalism went above and beyond ! He was always available when needed and responded back quickly every time. Getting home loans can be a dauting process, however Eric made everything seamless and easy and was there every step of way. I highly recommend Lendi as broker if you need to re finance or purchase.
If we could give more stars than 5, we would!
Fantastic to deal with!!
Gagan was extremely helpful and did everything he knew to get us our new home loan and refinance our investment property loan. We will be using Gagan in the future. They kept us up to date throughout the process.
He got us a great deal and we couldn’t be happier!!
Very happy with the service from start to finish
From the start, my loan manager Matthew was very helpful and i was impressed with how simple and fast the whole process was. He stepped me through each phase of the home loan process, and kept me up to date the whole way. The whole process from me sending a request to Lendi, until loan settlement was approx 3 weeks which is amazing. Definitely would recommend and would use again in future
Great Service and Help
Matthew Wade was really helpful, professional and gave well tailored advise to help us achieve our desired loan solution. The process was super quick and every date Matt told us was accurate within a day or so.
Not only did we get the best loan rate possible with a reputable bank, we had a lot of help to ensure it was quick and seamless. Many thanks Matt
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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