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Julio Sanchez is a legend.
I usually dont do reviews, but Julio was spot on and i got recommended to him by a work mate and she stated how happy she was with him as well. He got our family over the line with the best home deal.
In the process of trying to get a fixed rate with lendi at the minute, so you could say i am a repeat customer.
An incredibly slow process with no result.
Our first and last experience with Lendi was not good at all. We had applied for Pre-approval last year in May to get an idea how much we can borrow but that didn't happen as excepted. Our Lendi Agent told us that if we have a contract, we would get the approval in 15 days, which never happened as we found our first dream home/land package. The day we paid $2000 to secure the land we got bad new saying our application has been rejected by the bank which was chosen by Lendi Agent. Then Lendi referred our application to another bank and after cha...sing and waiting for 2 months we got conditional approval and we paid 5% deposit in October. 2 months had past and we still didn't get the final approval. Long story short, we wasted 6 to 7 months following up with Lendi and didn't get any result. Luckily, we withdraw our application (before Christmas as we mentioned to our agent earlier) from Lendi. We made the best decision of our lives after we approached another Lender as we got our loan settled in 15 days. Everything is still the same situation (income etc.). Lendi took 8 to 9 months to get the Conditional Approval but with the new lender, we got our Unconditional/Final Approval within 15 days. Overall, our experience with Lendi was not great.
I put my details into the lendi website to get a quote. Ever since then I have been receiving multiple scam calls and text messages daily. I block every number but still more keep coming! Lendi obviously sells your information to bitcoin scammers. Do not give them any personal information!
I can’t recommend highly enough
Lendi provided regular updates on the loan progress and responded to every email and request almost immediately. I had direct contact numbers and was able to upload required documents online after work so the process did not interfere with my work day hours.
Good Australian company
I have been in contact with Lendi for around a year. Trying to help improve my financial situation and prospective consolidation of debt. Always had great advice from call centre to the agents looking after my case. After being lost in the system over Christmas. I had found it hard to get hold of anyone that was dealing with my application. Hopefully that has been resolved and won't happen to anyone else. That was the only downside to the whole experience.
My new Agent has been fantastic. Hes kept me up to date, is knowledgeable and found the best lender for my situation. Has been very easy to contact ( i appreciatethat as they must be busy with multiple cases). And everything submitted.
Thank you Lendi
We bought our First home with Pepper Money!!
Great customer service, they supported me every step of the way. We tried to borrow from ANZ as we do all our personal and business banking with them but they said no, so we tried Pepper Money as we have a car loan with them, and Voila, we now own our very first home. The rates we received were very comparable and the repayments are almost as much as we were paying in rent, so we are very happy.
- Verified customer
No it did not work !
The agent ([Name Removed]) is nice but the system is so bad:
1) There are so many bugs / errors while uploading the documents to their platform
2) There are so many back and forth steps to finalise the documents. Before I spent only couple hours with a local agent to finish all required documents but with Lendi it takes 3-4 weeks to submit even though my documents are ready
3) Then it takes ages for them to submit the applications to the bank
I gave up with Lendi after 3 months of processing the application.
Never ever again!!!
PS. To everyo...ne: I chose Lendi as my loan agent because I found they have very high reviews. However, now I know that not many of them are "verified customers" like myself. You know what I mean! So please consider this fact before you make your decision. Good luck
Fantastic Service and Timely updates
Thanks Sarah for your help and support to get the loan approved on time. Sarah was always updates me about loan status and any delays and highly appreciate her help during my loan process .Great experience with Lendi and once again Thanks to Sarah
Simply the Best
I registered with Lendi based on all the great reviews here and so I am pleased to add mine now. From start to finish Luis looked after us like a family member. We decided to stay with our bank (Westpac) and negotiate a better rate. Total time on the phone and providing paperwork was about 2 hours and we now have saved hundreds and have a rate comparative to the leading offers right now. I can't speak highly enough of Louis and his processes were upfront, straight forward and honest. Thank you Luis!
- Verified customer
The Desired Outcome
Roz Al-Mandawy from Lendi was able to get our refinancing across the line despite all the challenges and issues faced, where others had left us hanging without decisions and failing to progress our application. Roz fixed up all of the issues in getting us the correct loan offer documents, and she didn't give up on us like the other 'Banks' had done!
Thanks to Roz and the team at Lendi, for getting us the desired outcome !
Helpful when trying to obtain best housing loan product for you
From first enquiry to settlement, I found Lendi (Dean H.) was helpful and available when needed to answer any questions I had about the process and the Home loan product. When timelines escalated, he supported us, even when he was on a day off, to ensure settlement occurred. We did not always have a smooth process, due to the Home Loan provider changing forms required halfway through, but he got us back on track as quickly as possible. Would highly recommend getting the support of Lendi to help you with your choice of home loan and then to assist you with the Loan process. Very happy with the end product.
Received a call from Lendi who asked questions about where I was in the lending process. I let them know I received full approval from elsewhere, but they pushed and enquired more about the rates. Then they remarked (I’m sure they respond with this to everyone) - “WOW that’s so high!”. They promised me that they’d find me a better rate and to not worry that I already had full approval. Long story short, they couldn’t find me a better offer and hung up on me.
What a waste of time.
They helped when no one could!
Great service. Great communication. Quick & timing responses. I am very grateful that Lendi managed to help me when I was turned away everywhere else. The process was almost stress free and I was provided with guidance and support throughout. Happy I got the loan now, thanks to Lendi. Highly recommended!
Thank you, Lendi Team!
Homestar Gold - fantastic package
The online method of processing is most impressive. Thorough, easy and great communication from the team. Information is clear and comprehensive but easy to understand. This overall Home Loan package is an ideal model for us paying down a mortgage in the current financial climate.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Relationship manager -Lendi
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Relationship manager -Lendi
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
Relationship manager -Lendi
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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