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Lendi

Lendi (page 3 of 24)

4.6 from 2,035 reviews · View Statistics

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Wins N.

Wins N.Sydney, NSW

Refinancing at it's Best

published

We were looked after by Shane. Shane was very patient and understanding. Helped us throughout the process even gave us a few options and scenario's that was best suitable for us, Even when we changed our mind on the first option.
Shane called when he said he would, always replied on time. Transparent.
Compared to our last experience with a different broker, the whole process with Lendi was a breeze.
Also want to thank Jocy and Tammy who helped during the process.
We were happy with what Lendi provided, ended up going with Bankwest.

1 comment
Lendi
Relationship manager -Lendi
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Matthew S.

Matthew S.South East Queensland, QLD

Great service - Very helpful

published

The process was made easy by Rishi's professionalism and attention to detail. I am so grateful I had Rishi as my loan specialist.
I got a great rate on my home loan and extremely satisfied.

1 comment
Lendi
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TAT

TATSouth East Queensland, QLD

Lower rate and the loan I wanted

published

The whole process was very easy. My personal loan specialist (Rhishi) was great. He saved me a bunch of money by getting me the loan I wanted with a much lower interest rate.

1 comment
Lendi
Relationship manager -Lendi

Hi there, thank you for taking the time to leave Lendi and Rishi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Excellent service

published

I’d recommend Lendi to everyone I know of my family and friends, they were helpful, truthful and kind, the communication is excellent.
They were always on time and approachable.
Really appreciate their help.

1 comment
Lendi
Relationship manager -Lendi
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Exceptional after sales service

published

Ron has stayed in touch constantly walking me through the process from the time my loan was handed over to him till settlement, no surprises transition from one lender was smooth and I now have a much more competitive rate, well done Ron and team,

1 comment
Lendi
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Benny P

Benny PNortheast, VIC

Julio Sanchez is a legend.

published

I usually dont do reviews, but Julio was spot on and i got recommended to him by a work mate and she stated how happy she was with him as well. He got our family over the line with the best home deal.

In the process of trying to get a fixed rate with lendi at the minute, so you could say i am a repeat customer.

1 comment
Lendi
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Alex

AlexNorth West Tasmania

  • 2 reviews
  • 2 likes

I can’t recommend highly enough

published

Lendi provided regular updates on the loan progress and responded to every email and request almost immediately. I had direct contact numbers and was able to upload required documents online after work so the process did not interfere with my work day hours.

1 comment
Lendi
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S Harris

S Harris North Queensland, QLD

Good Australian company

published

I have been in contact with Lendi for around a year. Trying to help improve my financial situation and prospective consolidation of debt. Always had great advice from call centre to the agents looking after my case. After being lost in the system over Christmas. I had found it hard to get hold of anyone that was dealing with my application. Hopefully that has been resolved and won't happen to anyone else. That was the only downside to the whole experience.
My new Agent has been fantastic. Hes kept me up to date, is knowledgeable and found the best lender for my situation. Has been very easy to contact ( i appreciatethat as they must be busy with multiple cases). And everything submitted.
Thank you Lendi

1 comment
Lendi
Relationship manager -Lendi

Good morning, thank you for taking the time to leave your agent and Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Easy experience

published

Fantastic service. Quick and easy. Nearly everything was taken care of for us, apart from the identification verification obviously. Can't fault them. Communication was open and often. And the rate they negotiated for us was excellent.

1 comment
Lendi
Relationship manager -Lendi

Hi Lauren, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Wish I had of moved sooner

published

I put off moving from my current loan for too long. Once I contacted Lendi they organised everything. The up load of documents was simple. Access to my account was easy.

1 comment
Lendi
Relationship manager -Lendi

Hi there, thank you for taking the time to leave Lendi a review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Andokerst

AndokerstGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Professional from start to finish!

published

Amazing attentive customer service. Nothing unexpected. With me the whole way. Could not have wished for a better experience. Now we are saving a lot of money. Very excited! And continued support even after the deal has been done.

1 comment
Lendi
Relationship manager -Lendi

Hi Andokerst, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Debbie K

Debbie KPerth, WA

Fantastic service, helpful, responsive and saved us $$$

published

The consultant at Lendi, Justin was really helpful, explained everything clearly and was always easy to contact - plus he saved us over $400 on our monthly mortgage repayments, highly recommended!!

1 comment
Lendi
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Alec Makarein

Alec Makarein

  • 3 reviews

Homestar Gold - fantastic package

published

The online method of processing is most impressive. Thorough, easy and great communication from the team. Information is clear and comprehensive but easy to understand. This overall Home Loan package is an ideal model for us paying down a mortgage in the current financial climate.

1 comment
Lendi
Relationship manager -Lendi

Hi Alec, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Ruci

RuciSouth-Eastern Region, NSW

Worst Experience Ever

published

We were outright lied to by the broker. We were given the wrong loan, then we were told they'd fix it up in the next couple of days. I had to chase and chase to get information. Finally resettlement occurred on the right loan after weeks not days. Not one apology, in fact they tried to get us to sign a non-disclosure agreement which we refused to sign.
Worst mistake Aussie could have made as Lendi are useless and will drag them down.

1 comment
Lendi
Relationship manager -Lendi
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Waste of time fir my family

published

Won’t lendi to my post code - discrimination. I can’t believe that the advertising campaign is not what the product is. The excuses were vast and varied. Satisfaction zero. Waste of time.

1 comment
Lendi
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Will

WillSouth East Queensland, QLD

  • 3 reviews

Professional, Practical and Efficient

published

1. Quick response.
2. They took into consideration all our re-financing options.
3. Guided us through the whole process.
4. Frequent updates.
5. Were open to answer all our queries.
6. Kept in touch after the process was finalised.

1 comment
Lendi
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Robin

RobinSydney, NSW

Alex has been a STAR!

published

It has been tough during the early COVID months this year when banks were all slow to act and hesitant to even consider any loan. Especially with the low interest, it was a good time refinance. Alex has been helping us all the way. We had the outcome we wanted to start the knock and rebuild which we are commencing soon.

1 comment
Lendi
Relationship manager -Lendi
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Great service

published

We received great service with the team, they followed up and held our hand along the process. We were kept informed and were treated with respect. We felt like we were listened to and provided with great advice

1 comment
Lendi
Relationship manager -Lendi

Hi Mirella, thank you for taking the time to leave the team at Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Peter

PeterSydney Surrounds, NSW

Got us the best rate with a minimum of fuss

published

I was getting charged a high rate with the Greater Bank. They didn't want to help reduce it. We looked on line for other rates. Next thing I got a call from Aaron at Lendi. He explained everything in detail to us & said he could help with a better rate. He was so professional & very patient with us. We weren't very cluey doing things on line but helped by talking us through it. He came up with a rate 1% cheaper than we were paying. Thank you Aaron and thank you Lendi. You found the right product for us.

1 comment
Lendi
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Chris

ChrisIllawarra, NSW

Great service

published

I am very happy with the service Lendi provided . My home loan app was very smooth and I was kept informed through ever step of the process and when ever we had a question Our broker was onlt too happy to help

1 comment
Lendi
Relationship manager -Lendi

Hi Chris, thank you for taking the time to leave the Lendi team a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
Page 3 of 24
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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Get an answer from our members and Lendi representatives

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