Julio was fantastic - he really made the process simple
Julio was always contactable and explained the process throughly. He went above and beyond to make it happen.
The ability to upload all documents through Lendi meant that I could get a loan without having downtime from work.
Exceptional support - thank you Lendi and Mike Esposito!
Mike Esposito provided exceptional support throughout the full home buying and financing journey including:
- going the extra mile in comprehensively searching the market to find a financing package to suit our unique needs
- always being available to answer our questions despite it taking a while for us to find the right home
- checking in with us at least daily in the stressful period between buying with "pre approval" and having the financing confirmed unconditionally. Given the heightened stress with the COVID19 situation Mike's empathy in ...
Owen has been there for me every step of the way, he always took the time to explain the processes, I could of fault anything customer service was exceptional , I highly recommend Lendi, thank you for the service you have provided , had a great experience and once again Thank you Owen for all of your work.
Lesta Dela Cruz has made this experience very simple. He has gone above and beyond to assist me with a new home loan. The knowledge that he shared to make what can be a stressful time a lot easier, never ceased to amaze me. He always made himself available when I was available as I work some silly times. Would recommend Lendi to anyone :-)
Great service from Roz
The customer service from Roz was far greater than I expected. Nothing was too much for her and she called at times that suited me, (nights andcweekend). I have not taken out the loan yet due to personal circumstances. As it stands now I am very satisfied with the the loan.
Very good service
Despite the fact that in the end we didn't complete the loan transaction, the service we got from Lendi was very professional. they always kept us informed and reacted quickly to requests. When they set a date for a certain step to be completed, it was. Thank you Jack Chen for your support and communications in this process.
Awesome and stress free
Dorian was a fabulous broker. He took all stress out of the process, was always available to answer questions, to help us understand the process, and get the best loan.
Great help and patient
Currently been working with my broker Jack and he has been very patient and pleasant with my questions and requests. We have now been approved on our new loan whilst lowering our current home loan. Now to find our dream home. Thank you for your hard work.
We have worked with Mark on 2 occasions now and he would have to be the best person for the job. We feel as if we are the only customer he has. He keeps us up
to date with whats going on. He found us the best deal. He has a great personality and a very kind voice. I would highly recommend him and the company to anyone. I would have to say Mark is the best at his job and we wish him well.
Thanks again Mark
Karan was awesome!!
he worked super hard over xmas break and new year to get us pre-approval even though it was 2 days b4 xmas our offer was accepted. Everything was done super fast including conditional final approval from maquarie bank within 25 days and that was even with a small delay with us signing contract. Always able to communicate by phone or email and quick to get back. and got the bank evaluation done super quick aswell.
Thanks so much for you patience with us.
Excellent Customer Service - Slick operation
I have used Lendi for three mortgages, service level is exceptional. Excellent online interface & one to one broker guides you every step & very responsive.
I have had the same broker (Lester) on all transactions and he is honest and reliable. He even responds after hours when your trying to get all the legal forms signed.
The zipID verification service saves money and time. They came to our workplaces and also at weekends.
Would recommend over visiting a big 4 bank.
We got various solid options but easily found the right one for us.
Application was prepared and ID verified in about 5 days
We got full unconditional approval in 10 days.
Super fast and great rates with offset from ING.
A brilliant service!
When I first contacted Lendi I felt very overwhelmed and doubtful we could afford a second property. Our home loan specialist, Chet Fonseka, made everything feel achievable. He has made the whole process clear to me the whole way and has always helped us with any issues that have arisen. The rates achieved were very competitive and we are very happy with the outcome, I would highly recommend this service.
Lendi - first place to call
I am in the initial stages of home loan application with Rishabh from a Lendi. Service has been responsive and thorough- am looking forward to the next steps and feeling confident I have the best home loan for my needs.
Excellent service. Thanks Mark
Excellent service. Whenever we need help Mark and Biana was there. They did help from approval loan to settlement day.
Thanks for Mark and Biana.
Mehmet Cetin & Tugba Uzun
Easy and helpful service from Kris.
Dealt throughout our loan approval with Krishneel, he made the whole experience easy and painless. Did the majority of the paperwork with my IPad, very convenient.
Haven't experienced any unexpected out of pocket costs so far with the loan they have organised through Macquarie and happy with the interest rate.
Overall we have been really happy with our service from Lendi and Kris.
Exceptional Service - around the clock
Lendi have been instrumental in organising our new loan for our first family home. Our thanks goes out to Hasan, who has been contactable around the clock to field all of our questions!
Mortgage broker - Alberto
We contacted Lendi to investigate obtaining a better interest rate for our home loan. Alberto tailored an option with our current bank and secured a much better interest rate. No hassles and very easy to deal with. From start to finish it was organised and confirmed within 48 hours!! Easiest banking experience I have ever had. Alberto was prompt, helpful and great to deal with. Well worth giving Lendi a call to see what they can offer.
Helpful, non judgemental, friendly, and easy to deal with.
Lamita was so easy to deal with, always there for us, helped us through and over the hurdles with different options, as we are older borrowers we honestly didnt think we could borrow, but lamita found an alternative for us to own our own home. We are so happy with the help and patience with Lendi. Just ask and they can help you get the Australian dream.
Lendi have great staff and really make an effort
Of several home loan brokers I found lendi to be the most helpful and was lucky enough to be looked after by a great guy called Steven Sheard. Their system was a lot easier them others also. They do most of the work for you. Highly recommended.
A big thank you to my consultant Brayden Green and his team throughout the whole application process. Brayden was very efficient, responsive and provided accurate advise on solutions that worked best for me. He was very patient, respectful and professional.
My overall experience with Lendi was very good, I really appreciated the help from Lendi and will definitely recommend their services to family and friends.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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