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Lendi

Lendi (page 3 of 31)

4.6 from 2,035 reviews · View Statistics

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Cao

CaoPerth, WA

  • Verified

No it did not work !

published
1 comment
Lendi
Relationship manager -Lendi
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Andokerst

AndokerstGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Professional from start to finish!

published

Amazing attentive customer service. Nothing unexpected. With me the whole way. Could not have wished for a better experience. Now we are saving a lot of money. Very excited! And continued support even after the deal has been done.

1 comment
Lendi
Relationship manager -Lendi

Hi Andokerst, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Joan

JoanSouth East Queensland, QLD

Ecellent customer service

published

This is the 2nd time we use Liam from Lendi to refinance our mortgage. A desired outcome was delivered by him once again. Would definitely recommend Liam from Lendi to anyone who is looking for a online broker.

1 comment
Lendi
Relationship manager -Lendi

Hi Joan, thank you for taking the time to leave Liam a five star review based on your experience at Lendi. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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julieg

juliegSouth East Queensland, QLD

  • 3 reviews

Helpful when trying to obtain best housing loan product for you

published

From first enquiry to settlement, I found Lendi (Dean H.) was helpful and available when needed to answer any questions I had about the process and the Home loan product. When timelines escalated, he supported us, even when he was on a day off, to ensure settlement occurred. We did not always have a smooth process, due to the Home Loan provider changing forms required halfway through, but he got us back on track as quickly as possible. Would highly recommend getting the support of Lendi to help you with your choice of home loan and then to assist you with the Loan process. Very happy with the end product.

1 comment
Lendi
Relationship manager -Lendi

Hi Julie, thank you for taking the time to leave Dean and the Lendi team a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Tatiana Fishman

Tatiana Fishman Greater Melbourne (Outer), VIC

They helped when no one could!

published

Great service. Great communication. Quick & timing responses. I am very grateful that Lendi managed to help me when I was turned away everywhere else. The process was almost stress free and I was provided with guidance and support throughout. Happy I got the loan now, thanks to Lendi. Highly recommended!
Thank you, Lendi Team!

1 comment
Lendi
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Alec Makarein

Alec Makarein

  • 3 reviews

Homestar Gold - fantastic package

published

The online method of processing is most impressive. Thorough, easy and great communication from the team. Information is clear and comprehensive but easy to understand. This overall Home Loan package is an ideal model for us paying down a mortgage in the current financial climate.

1 comment
Lendi
Relationship manager -Lendi

Hi Alec, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Kylie

KylieThe Mallee, VIC

Easy Transaction!

published

What a great experience I have had with Lendi! My consultant Thomas M. was awesome from start to finish. He even helped show me how to clean up my credit file so going forward more options would be available. I wasn’t sure about refinancing at the time as I was quite busy, but Thomas just made the whole process easy. Thanks Lendi!

1 comment
Lendi
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Ruci

RuciSouth-Eastern Region, NSW

Worst Experience Ever

published

We were outright lied to by the broker. We were given the wrong loan, then we were told they'd fix it up in the next couple of days. I had to chase and chase to get information. Finally resettlement occurred on the right loan after weeks not days. Not one apology, in fact they tried to get us to sign a non-disclosure agreement which we refused to sign.
Worst mistake Aussie could have made as Lendi are useless and will drag them down.

1 comment
Lendi
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Andrew

AndrewGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Easy process

published

Matt offered simple, easy to understand options then helped me navigate the application process with the minimum of fuss. Easy, friendly and great service. I would recommend this service to anyone. A painless and quick process compared to my previous experiences.

1 comment
Lendi
Relationship manager -Lendi

Hi Andrew, thank you for taking the time to leave Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Kara K.

Kara K.South East Queensland, QLD

Excellent service and professionalism

published

The process from start to finish was efficient, seamless and professional. The brokers were contactable whenever and came back to you very promptly. The handover process to the next customer service person was also very professional. The online portal was also really well done and easy to understand and upload information. Couldn't fault. Thank you.

1 comment
Lendi
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Pranay

PranayGreater Melbourne (Outer), VIC

Very professional, timely and thorough

published

Ted was excellent initially in providing various options as per our requirements - covering pros and cons of all types of lenders.
Rae then took over and handled all communications between us and lender to provide a smooth settlement process with frequent updates. All costs were clearly communicated back to us.
Very happy and I have already recommended the Lendi Team to many of my friends who are looking to refinance or mortgage a new home.

1 comment
Lendi
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Sam D.

Sam D.Launceston, TAS

Diligent and thorough - what you want in a broker

published

We had a positive experience with Aaron at Lendi. He managed a complex application and assessment and recommended a lender which were amenable to our particular circumstances.

While the refinance did take a while, Aaron constantly followed up the lender and communicated well throughout the process.

1 comment
Lendi
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Robin

RobinSydney, NSW

Alex has been a STAR!

published

It has been tough during the early COVID months this year when banks were all slow to act and hesitant to even consider any loan. Especially with the low interest, it was a good time refinance. Alex has been helping us all the way. We had the outcome we wanted to start the knock and rebuild which we are commencing soon.

1 comment
Lendi
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Sebastian

SebastianSydney, NSW

Rate review

published

Thank you Andrew for prompt service in actioning the rate review. Within a few hours of accepting the revised rates, the information was actioned to reflect on all my loans

1 comment
Lendi
Relationship manager -Lendi

Hi Sebastian, thank you for taking the time to leave Andrew and the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Amanda Turner

Amanda Turner

  • 2 reviews

Absolute Lifesavers. Highly recommend Specialist Brayden Green!

published

Customer service was outstanding including regular updates, clear communication and explanations. Our specialist went above and beyond to match us with the right lender.
There were no unexpected costs. All hurdles were quickly managed and dealt with along the way. Great to have an expert walk us through a very stressful time.
Overall, very satisfied with Lendi, the loan approval and the handling of our case by Mr Brayden Green.
Thank you.

2 comments
Lendi
Relationship manager -Lendi
Amanda Turner
Amanda Turner

Such a shame how the settlement team was the opposite experience and made it go from an easy experience, to a very stressful one.

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Great service

published

We received great service with the team, they followed up and held our hand along the process. We were kept informed and were treated with respect. We felt like we were listened to and provided with great advice

1 comment
Lendi
Relationship manager -Lendi

Hi Mirella, thank you for taking the time to leave the team at Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Peter

PeterSydney Surrounds, NSW

Got us the best rate with a minimum of fuss

published

I was getting charged a high rate with the Greater Bank. They didn't want to help reduce it. We looked on line for other rates. Next thing I got a call from Aaron at Lendi. He explained everything in detail to us & said he could help with a better rate. He was so professional & very patient with us. We weren't very cluey doing things on line but helped by talking us through it. He came up with a rate 1% cheaper than we were paying. Thank you Aaron and thank you Lendi. You found the right product for us.

1 comment
Lendi
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Trent

Trent Perth, WA

thanks!

published

a big thank you to Chris for helping us through some bumpy and stressfull patches along the journey. he was a star, always professional and friendly and got us the loan we needed for our property and investment property. then when Rae took over for settlement she was great with friendly service. it’s a massive relief to get it all over and done with. thanks to the 2 off them.

1 comment
Lendi
Relationship manager -Lendi

Hi Trent, thank you for taking the time to leave Chris and the Lendi team a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Great Service

published

Lendi helped us buy our First Home. We were helped through the process. Michael was always very quick to reply and informative in his responses. Seems like Lendi is a modern way to get your home load sorted. We signed most of our forms online and outside of regular business hours which was great as Lendi was very flexible.

1 comment
Lendi
Relationship manager -Lendi
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Excellent Help from Matilda Phan

published

First Home buyer here.

Buying your first property can be nerve wrecking. Thankfully, I engaged Matilda form Lendi. She really made the process easy, accomodated to my personal request and answered all my question regardless of how mundane they were.

So I didn’t have to pay extra, I received a quality service and it helped me make one of my most important life purchases a smooth experience. No complaints, would highly recommend.

1 comment
Lendi
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Page 3 of 31
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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Get an answer from our members and Lendi representatives

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