Great communication and customer service
Alex Boreham was fantastic in helping me restructure my loan. Gave sound advice, good communication the whole way through and overall made this a very easy and pleasant experience. Would recommend. Many thanks!
Excellent customer service. Shane Finney
Shane Finney is my broker and he has been a pleasure to deal with, very helpful and informative from start to finish. Shane has gone above and beyond to help me refinance my home loan. Highly recommend Shane Finney and Lendi.
Couldn't be Happier
I was completely satisfied with this service and would gladly use them again. They did all the work that in the past I've done with my bank, saving me time. The whole process was simple with my phone and computer clicking a link and loading files.
Great Service From Lendi
Fantastic experience with Lendi and their representative Jason.
Jason kept me posted all the way and always responded to my queries in a prompt and professional manner..
There were no un-expected costs with this service and in the end received a very good rate.
RE: Fantastic services provided by Lendi
I had Mr Karan Anand as my home loan specialist. He is a very detailed-oriented person and understand the needs of my loan requirement very well. He is also a determined person who wants my application to be approved fast and correctly completed. Thank you Lendi and especially to Karan. Happy with the re-financing from NPBS to HSBC.
Excellent service by Toby from start to finish. We had one meeting at home. Toby talked us through our options. He gathered all the documents he needed at the first meeting. It was efficient and settlement went smoothly. We changed banks for a better rate for our home loans. We paid off our car loan and credit cards. Thank you Lendi and Toby.
Super easy to deal with
Really easy to refinance and consolidate my home loans through Brendan at lendi. He was patient with me and talked me through what I needed to do. He was clear and easy to understand.
Special thanks to Kris that put extra work to get things happening with the home load and paper work was made easier.
Always willing to help and provide good and satisfactory answers.
I'm over the moon!!
Thanks to Lendi for finding the right bank for me. John Palio assisted me with the loan application; he is an absolute legend, very experienced, respectful and a true gentleman. I lost hope from my own bank with who I was for 12 years and failed getting my interest only period extended for another year and rejections from other well known banks in the market. I then googled and found Lendi and completed a request for them to have a look at my situation. I then got a phone call from them in no time. John Palio assisted me with the loan application. The whole process was so easy. Today I'm hooked up with one of the best banks/interest rates in the market. I highly recommend Lendi to anyone.
Really a good Approach and Professional Service
Karan Anand was our Home loan Specialist, He was amazingly helpful and professional. Thank you so much from start to end and We don't think We could have got through it without him. We will definitely recommend him to others.
Matthew Wade was amazingly helpful and professional throughout the whole process. Thankyou so much. I don't think I could have got through it without him. I will definitely recommend him to others.
Excellent customer service
Our broker Hasan Mansur was an absolute pleasure to deal with. We left one of the big 4 banks based on poor customer service and as soon as we spoke to Hasan, he was professional, honest and caring about the progress of our loan. His customer service skills were second to none and he was available whenever we needed him. Even once his work was 'done' (once it was in the hands of the banks) he continued to update us and offer us assistance and answers to any questions which we may have had. I will be recommending Hasan and Lendi to my friends and family when they are looking to refinance or obtain their first home.
I was dissatisfied with the interest rate being charged by my mortgage lender and approached Lendi for help. They were very knowledgeable, pleasant and efficient. Liam was terrific. He stayed in contact regularly and things happened how and when he told me they would. Liam actually obtained a much better interest rate from my existing lender for me when they would not entertain the idea when I approached them!! I am very happy with the results
Thank you Lendi and Thank Yo Liam!!
Cara was my broker and she is fabulous! She and the whole Lendi team helped me refinance our mortgage to a much better rate. We couldn't be happier. We are saving so much money now, and are in a much better position financially. Thanks!
Alastair and the team helped us with refinancing our home loan. The customer service and follow up was great. Very friendly and extremely helpful. We would definitely recommend Lendi and use them again in the future.
Lendi was great for me it has taken 5 months a lot of help from lendi a long the way they helped me even when I was nearly going to chuck it all in, I was refinancing as I had a 70 / 30 with the government which took a lot longer and a lot more paper work now I'm 100% with the bank lol but well worth it Thank you Jason tran and Elijah for all your help and patience
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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