Super service from start to finish
Excellent. Dean Hulsman was amazing. So helpful. Very professional, always available. Our situation was complicated as new arrivals to Australia but Dean and Lendi got us a brand new home
Fantastic customer service
Zac was great - ran me through the entire refinancing process, and found me an exceptional deal. Going in - I was confused about how to go about it, however Zac was extremely helpful and made everything very simple. Wouldn't go with anyone else.
Professional and Riliable - Ratinf 10/10
Trough Lendi loan Platform, I Genuinely been impressed of the quality of the Service. - Raymond Su - has been accomplished all the duties with professionality and extreme patience: Qualities that helped me out with extreme accuracy to calculate my loan. Further no extra unexpected calculations have been issued. I'm completely satisfied with the rate that i received from this loan.
- Raymond Su - is a topnotch Broker - Rating 10/10
Our first mortgage in Australia and Lendi helped us from start to finish! Dean Hulsman was amazing - professional and always available! Super helpful from start to finish. An amazing experience
Alana, a home lending expert for Lendi based in Brisbane, was a breath of fresh air for my wife and me. She negotiated a refinancing deal for us to save ---loads. With all the process ( and us being a little older), she navigated everything so we could understand and hope for a positive outcome -- which happened yesterday. We are very happy! Her team were a good help as well. Thanks alot.
The thought of changing my home loan to another lender was daunting but my experience with Lendi and Eric was excellent
The process was easy and I was very happy with the rate of the new bank. Eric was very helpful, he explained everything really well and kept me updated throughout the whole process. I would defiantly recommend Lendi to family and friends. The online tools were amazing.
Great result. Lendi told me that they could save me money and they did.
I had attempted this saving myself and had no success.
The relationship that Lendi had with my bank got the deal over the line.
I am very happy with the outcome
Great customer service & product knowledge
Matt from Lendi was so easy to talk to & contact; he was informative & always kept me up to date with where my application was at. It’s been a pleasure working with him on my home loan.
Being a first home owner I had no idea how to go about getting a home loan, lucky for me I received a call from a home loan specialist named Karan. He is so knowledgable and his customer service was impeccable, at the drop of a hat he would help me out if it was over email or a phone call. His communication was outstanding, he informed me at every step via email and phone what was happening with the application and how far along it was. He gave me his honest opinion on different banks and how much we should apply for the loan. If it wasn't for ...Karan there is no way I would have been able to do this and received an approved home loan. Even during the Coronavirus pandemic and the difficulties that may have caused there was no difference in his service to myself. Thank you Karan for making something that can be so stressful stress free!
Very helpful....through hard time and good times.
I have worked with Hasan Masur for quite some time now. Lendi and Hasan were able to assist me in obtaining a loan when I needed to refinance my property, due to a relationship breakdown. Due to some credit issues, I was only able to obtain a sub-prime mortgage at the time...but it saved me. Hasan and Lendi kept in touch and advised me when the 1 year anniversary of this loan was up and that they were available to assist me in refinancing to a more affordable product. Hasan has worked with me the whole way, keeping me well informed and updated. I am delighted to say that I am now a prime mortgage customer again - and will save so much more now as a result of his assistance.
Really good service and regular updates
I recently contacted Lendi to review my mortgage and find me a better deal to take advantage of current low interest rates. Susan has been great to deal with; knowledgeable, thorough and professional and has kept me informed at all stages. The work he has done has saved me a huge amount of time and effort comparing rates and I'm looking forwsrd to working with Lendi again in the future.
We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.
Lendi - you’re awesome - Roz reduced my repayments by $1400 per month (not a misprint)
I approached Lendi two weeks after meeting with a well regarded mortgage broker in my area as I was unhappy with progress and wanted to test the market. I saw the Lendi advertisement on Facebook and thought I’d give them a go. From the first moment I dealt with Lendi’s Roz Al-Mandawy I was super impressed. Roz made my loan an absolute priority and was highly knowledgeable and communicative throughout. Due to family court process I found myself having to quickly refinance. Roz made what could have been an extremely stressful process super easy. ...I can’t speak highly enough of her efforts. Roz also got me a loan with repayments $1000 per month lower than what the other broker eventually proposed and $1400 below what I was previously paying with a well known larger bank. That’s not a misprint, and significantly in my case, Roz’s turnarounds and responses were lightning fast, even beating (actually destroying) the other broker in all facets. Thanks again Roz in every way...and Lendi I can’t speak highly enough of Roz and your mortgage broking service. You have a client for life. Many thanks James of Canberra.
Lendi helped to refinance my mortgage to a more competitive interest rate. They made the process simple and smooth, and had it all sorted in a matter of days. Could not recommend them highly enough. Dom
Wellson was so helpful and was with us every step of the way. We had no confidence going in but am so glad we went through with our application. Best decision ever. Be patient!
We didn’t experience any issues or unexpected costs. Wellson made sure to fill us in with every bit of detail so that we weren’t caught off guard.
Satisfied with our rate.
Thanks again Wellson & Mathu.
Would like to thank Eric Wu
The customer service was excellent Eric Wu did a good job.He found me a good rate and terms he had he's job cut out for him but came through with the goods.
I didn't get any unexpected charges either and I'm happy with the rate
Awesome leg work
Kris was great for chasing up loose ends and making things straight forward and easy to understand. He kept up the dialog through email, phone calls and text message. Kris also was very patient and understanding when it took sometime for me to reply to his requests for required information.
Excellent Customer Service
Roz has been very helpful from start to finish , have unsuccessfully tried getting loans elsewhere. Was not a problem with Roz from Lendi excellent experience and very helpful , would recommend to anyone thanks
Fantastic customer service.... no hidden details or dramas .
Clear communication and unwavering support with what is normally a stressful process.
Julio has been simply amazing. Highly recommended!! Definitely 5 stars
Highly recommend Raymond Su and Lendi!
Raymond was very communicative every step of the way.
When things were said to be done, they were done.
Thorough and helpful.
Information was clear, concise, and instructions easy to follow.
I would recommend Lendi to friends without hesitation.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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