Reviewer Photos & Videos
Would never recommend these idiots
Lender told us that, despite a couple of late payments, we would be fine with a loan as she spoke to her relationship manager at the bank that she chose to go with and he said it would go through. After multiple stuff ups and constantly having to resubmit documents that I already had submitted, the loan was knocked back and the lender's response was "I tried as hard as I could". Now I am left without a loan and nowhere to live as we have sold our property and are exchanging in a week. THANKS LENDI - NEVER AGAIN.
- Verified customer
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Extremely helpful service - thank you Lachlan Wraith!
I cannot thank Lachlan enough for the help he provided me throughout the whole process of receiving my loan. He was punctual with every meeting down to the minute, he was a extremely knowledgeable of each area for which I required additional information/assistance, and he always provided complete and timely responses to my emails.
Too many errors and not kept informed worst experience ever, Lucky I had a good conveyancer
Applied 22/4/20 finally settled 7/8/20.
I was under the impression Brokers were to take the stress out of home purchasers, the stress created was huge.
Expert assistance, great experience.
This is the second time we have refinanced our home loan with Lendi. We have found the Lendi team to be helpful, friendly and efficient. Mark and Ron listened to our needs and provided expert advice on a loan product to suit us. Communication was always prompt and informative. We would definitely recommend Lendi to anyone wanting to save time and money.
Thank you Lendi!
Curiosity and disappointment with my current bank led me to the Lendi website. I was initially hesitant having to give personal details prior to seeing what was on offer, but our broker contacted me very quickly, and I am very pleased that he did. Unlike my bank, the process has been quick and simple even given the current disruptions to daily life. I was offered a competitive rate from the offset and appreciated the presentation of different loans available (rates/ advantage/ disadvantages). Following pre- approval, the broker and I touched b...ase intermittently and then I was kept updated as this then progressed when we identified a property to buy. I have only liaised with my broker so far, and have been impressed and grateful for his support. Thank you Eric Wu! I look forward to meeting the rest of the team as the property settles and hope for the same good service as experienced thus far.
First Home Buying Made Easy
As first home buyers, engaging with Lendi was the best decision that we made. The staff at Lendi were professional and very helpful throughout the whole process. They patiently guided us through the whole process from start uptil settlement. I would highly recommend Lendi if you are looking to buy a property.
Great service, really helpful and professional
The rate I got was excellent and the loan amount higher than others offered. As I own a business it was a bit more complicated but Lendi made it so much easier.
Andy Levstek NSW was great to deal with , straight talking very experienced just what I needed to steer everything in the right direction.
Overall a good experience and would recommend to friends and family.
Customer Interaction - Amazing
Jonathon Turnbull was absolutely to deal with - the warmness on the phone, open polite conversation, and the ease of being able to talk to was spectacular. JT was prompt in his reply, and gave me some amazing advice after the fact. Couldnt speak more highly of his customer service skills.
Very friendly and clear instructions!
The great customer service. Great communication too. Andrew made whole process seamless. Regular phone calls and emails kept me updated all stages. I’m very happy with their services. 100% I recommend Lendi.
Very helpful. Recommend
Good offering and explanation of options.
Kept me updated at all stages, which made the whole process seamless. Invaluable Support for my first loan. Easy to follow clear instructions and very friendly contact with Rachel. Would recommend Lendi.
First home loan
My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie
Excellent support throughout the process for first time buyer
Lendi were extremely responsive and supported me throughout the process! I felt that my broker was doing a lot to get me the best loan and I would definitely recommend Lendi to others, especially if you are buying for the first time.
Professional and very Helpful
Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.
Great efficiency, friendly and informed
The experience with Lendi was outstanding.
Corresponding with the broker was ideal, the rep was quick to respond and offered the all advice I required to secure the purchase in time.
I am very satisfied with the competitive rate on this loan.
Reduced the stress of buying a house
Matt helped make the long and complicated process of buying a house much easier to deal with. We knew we didn't have to worry about our financing - and definitely felt like we had the best rate possible. Matt was very patient and listened carefully to us - providing information and time to think about things when needed. The online platform was relatively simple to use and provided a bunch of great features - I know Lendi will continue to make this better and better.
- Verified customer
I saw an ad for Lendi to refinance. I received a follow-up call the next day. Their representative Roneel Prasad was indispensable in the process, and constantly followed up to keep me informed. The process was seamless thanks to Roneel's efforts. Highly recommended.
Customer service A1
Extremely satisfied with the service provided by Lachlan, professional and understanding of our needs.
Gave us many options regarding financing rather than push an individual product.
Prompt with any questions we had and explained things clearly.
got my approval in a week.
Deal with George El-Khoury, he did what he said. Got my load approved in less than a week. I was about to loose contract and George jumped in to help me and got it done for me. Top Bloke .
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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