Reviewer Photos & Videos
We would like to say a big thank you to the team at Lendi. It’s been a long process and we really appreciate the patience shown to get the end result we wanted.
Thanks for everything.
Refinancing at it's Best
We were looked after by Shane. Shane was very patient and understanding. Helped us throughout the process even gave us a few options and scenario's that was best suitable for us, Even when we changed our mind on the first option.
Shane called when he said he would, always replied on time. Transparent.
Compared to our last experience with a different broker, the whole process with Lendi was a breeze.
Also want to thank Jocy and Tammy who helped during the process.
We were happy with what Lendi provided, ended up going with Bankwest.
Great service - Very helpful
The process was made easy by Rishi's professionalism and attention to detail. I am so grateful I had Rishi as my loan specialist.
I got a great rate on my home loan and extremely satisfied.
Lower rate and the loan I wanted
The whole process was very easy. My personal loan specialist (Rhishi) was great. He saved me a bunch of money by getting me the loan I wanted with a much lower interest rate.
Julio is for sure the Michael Jordan of the lending world!
We're really grateful to Julio for his professionalism, responsiveness, generosity and guidance in helping us to secure a much better mortgage than our existing one. Thanks Julio very much for all your help!
So professional experience
The relationship with lendy went very professional and smooth from day one to the settlement day Mike was so friendly Nd spend a lot of time and effort to find the best loan that suits my criteria I definitely recommend Lendi for any of my friends and family
Noone looked after our application when our representative was on holidays for a week and when she was sick for a week. The timeline of 2 to 3 days has ended up being 6 weeks. When I tried to explain this I was told " You need to listen ". This was as another rep was giving a list of excuses. Di not give these timeliness if they are unachievable. Emailed questions went unanswered, and incorrect advice given.
I’d recommend Lendi to everyone I know of my family and friends, they were helpful, truthful and kind, the communication is excellent.
They were always on time and approachable.
Really appreciate their help.
Ted Vo is fantastic
Ted Vo is outstanding and very thorough. He organised my loans a few years ago with Macquarie bank. I am a repeat customer with him. There are very few people who are so knowledgeable about the finance sector and also candid about the entire process. He is totally trustworthy and deserves recognition for his outstanding service.
Friendly, knowledgeable and helpful
Caleb and the team were helpful every step of the way.
Even though there were some complexities to my loan it was never an issue and they made the process easy and stress-free.
Professional, Prompt and Friendly
Great communication and very easy to deal with. Our Broker was always there for us taking us through the step by strep process of refinancing our home loan as well as making the process of buying our first investment property very easy
Great communication making the whole process stress-free
Buying our first home we were unsure of what to expect with the home loans process. Our loan specialist, Matt, helped us through the process explaining everything clearly. We received regular updates on our progress and had prompt communication if any further info was required by the lender. I would highly recommend Lendi, especially if you are a first home buyer.
Thomas and Ron, what a dream team
Quick, easy good communication. Hopefully deal with you guys in the future. Again, thanks for the easy transition into a lower interest rate you guys are absolute legends. Much appreciated
Excellent Customer Service
Rishi Nanda was very helpful from the beginning. He recommended me perfect lender and always gave me proper advice during the home loan approval process. Without his help, my loan would not be unconditionally approved. I definitely recommend Lendi and Rishi if you are looking for home loan that will suit you best.
Joshua Ruthnaswamy was our lending agent, and he provided an exceptional service by keeping us updated in a timely manner throughout the process, making the process simple, and ensuring that we were offered the most competitive rates and product that suited our needs. I would highly recommend Josh and Lendi if you're after exceptional service and peace of mind.
Exceptional after sales service
Ron has stayed in touch constantly walking me through the process from the time my loan was handed over to him till settlement, no surprises transition from one lender was smooth and I now have a much more competitive rate, well done Ron and team,
Superior customer service
Thomas Mudge of Lendi provided an excellent level of detail and customer service. He went above and beyond, was always contactable and was very knowledgeable of relevant information. I would recommend Lendi (and in particular Thomas) to anybody.
Julio Sanchez is a legend.
I usually dont do reviews, but Julio was spot on and i got recommended to him by a work mate and she stated how happy she was with him as well. He got our family over the line with the best home deal.
In the process of trying to get a fixed rate with lendi at the minute, so you could say i am a repeat customer.
An incredibly slow process with no result.
Our first and last experience with Lendi was not good at all. We had applied for Pre-approval last year in May to get an idea how much we can borrow but that didn't happen as excepted. Our Lendi Agent told us that if we have a contract, we would get the approval in 15 days, which never happened as we found our first dream home/land package. The day we paid $2000 to secure the land we got bad new saying our application has been rejected by the bank which was chosen by Lendi Agent. Then Lendi referred our application to another bank and after cha...sing and waiting for 2 months we got conditional approval and we paid 5% deposit in October. 2 months had past and we still didn't get the final approval. Long story short, we wasted 6 to 7 months following up with Lendi and didn't get any result. Luckily, we withdraw our application (before Christmas as we mentioned to our agent earlier) from Lendi. We made the best decision of our lives after we approached another Lender as we got our loan settled in 15 days. Everything is still the same situation (income etc.). Lendi took 8 to 9 months to get the Conditional Approval but with the new lender, we got our Unconditional/Final Approval within 15 days. Overall, our experience with Lendi was not great.
I put my details into the lendi website to get a quote. Ever since then I have been receiving multiple scam calls and text messages daily. I block every number but still more keep coming! Lendi obviously sells your information to bitcoin scammers. Do not give them any personal information!
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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