Reviewer Photos & Videos
Customer service was excellent and the online process tool away a large amount of stress that one would normally encounter with a home loan. Extremely satisfied, thank you to the Lendi team.
He made it possible for us to get a home loan!
My partner and I had such an amazing experience with Lendi. We had issues with our credit file without our knowledge and our consultant Bj moved mountains guiding us through it. With experience he was able to direct us in the steps needed for solving the matter and now the credit issue has been fixed. This made it possible for us to apply for a loan for your first home. Bj was friendly and professional and would highly recommend him to anyone looking to apply for a home loan. He was patient, kept us constantly informed and looked for a loan that was perfect for us.
Super service from start to finish
Excellent. Dean Hulsman was amazing. So helpful. Very professional, always available. Our situation was complicated as new arrivals to Australia but Dean and Lendi got us a brand new home
Excellent service from Matthew Wade
For a first time home buyer, who bid on a place prior to having finance sorted, all I can say is Matthew Wade did a glorious job of making everything work out in a short time. Based on an initial conversation with Matt, I decided to go with him rather than my long time Big 4 bank. Proved to be the right decision. Matt worked through his personal time and kept me updated every step of the way, maintained realistic numbers and timelines and delivered as promised! I'm definitely looking him up for my next loan :)
Professional and Riliable - Ratinf 10/10
Trough Lendi loan Platform, I Genuinely been impressed of the quality of the Service. - Raymond Su - has been accomplished all the duties with professionality and extreme patience: Qualities that helped me out with extreme accuracy to calculate my loan. Further no extra unexpected calculations have been issued. I'm completely satisfied with the rate that i received from this loan.
- Raymond Su - is a topnotch Broker - Rating 10/10
Our first mortgage in Australia and Lendi helped us from start to finish! Dean Hulsman was amazing - professional and always available! Super helpful from start to finish. An amazing experience
5 stars no hesitation
Quick and simple process made it stress free start to finish.
Krishneel Kumar was exceptional at keeping me updated and his professionalism was unreal. He is also very knowledgeable and I would not hesitate to recommend him to my family and friends.
Passionate, Professional & Personable
My wife and I are currently being looked after by Roz Al-Mandawy for our first homeloan, initially we engaged a Lendi competitor to source our homeloan, however were not impressed by their services and were quite confused and jaded by the whole process.
From the start Lendi blew them out of the water, the easy to use online portal made it extremely easy to upload and navigate our way around a process that can be otherwise quite complicated.
Roz is approachable and professional, and quite often answers calls/emails outside of business hours, a...s he are a couple of hours behind in WA, the personal service you receive is second to none. We look forward to working with Roz in the years to come for our future homeloan requirements Sam & Hannah Hinton
Lendi are fantastic
Our whole process with Lendi was seemless. Mark Zigouris was attentive, personable and a real pleasure to work with. I genuinely felt throughout the process that Mark wanted the best product for us even though it was a very straight forward product. Mark was also great in that he was happy to spend time talking to us as people rather than customers and often relayed his own experiences.
The settlement team could have been a bit more demanding from banks and solicitors but Mathu still did a fantastic job communicating.
Well done Lendi, you surprised me.
Buying your first home can be daunting, but Kristina was there guiding me every step of the way. I highly recommend talking to Lendi's team, they are very professional, understanding and helpful. They worked around my personal situation and walked me through the process with ease. I cannot thank Kristina and the team at Lendi enough! All the very best!!
Being a first home owner I had no idea how to go about getting a home loan, lucky for me I received a call from a home loan specialist named Karan. He is so knowledgable and his customer service was impeccable, at the drop of a hat he would help me out if it was over email or a phone call. His communication was outstanding, he informed me at every step via email and phone what was happening with the application and how far along it was. He gave me his honest opinion on different banks and how much we should apply for the loan. If it wasn't for ...Karan there is no way I would have been able to do this and received an approved home loan. Even during the Coronavirus pandemic and the difficulties that may have caused there was no difference in his service to myself. Thank you Karan for making something that can be so stressful stress free!
Excellent Service - First Home Buyer
Roz Al-Mandawy & Christine Dela Cruz at Lendi were extremely helpful through our the process. Especially as a first home buyer, if you are a first home buyer I'd highly recommend Lendi. Loan application & Settlement process is taken care of. Roz has been helpful in finding a right loan with a great lender. Christine made sure I was aware of the progress of settlement process. Ask as many questions as possible, no question is stupid.
*Excellent customer service
*Easy to use online tools
*Too many system generated emails.
Note: First home buyer, make sure you request 15 day cooling off period. It will ease stress.
Above and beyond service
Easy, efficient, after hours communication. We had a short turnaround and the staff at Lendi ensured, considering the world situation, that everything was handled in a timely manner. Would recommend.
We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.
Great service - very satisfied
I was assisted by Marcus Russell (Home Loan Specialist) from Lendi who guided me through the loans / refinance process end-to-end. The whole process was easy, with regular dialogue. He answered all my queries promptly in a clear and easy to understand manner.
I highly recommend Lendi and if you can choose Marcus to be the contact person.
Give Lendi a try if you are looking to refinance or buy a new home.
Interest rate reduction.
It was a pleasure dealing with Alexander. He is a true professional and without his help I wouldn’t have received a rate reduction . I had already been to the bank and they told me there was nothing they can do. Thanks a million.
Lester from Sydney assisted me through the process of getting a home loan in Brisbane. I was very satisfied as he always made time to update me with the progress of my loan and provided quick replies to any questions at any time of the day. Very efficient and would definitely look at using Lendi in the future. :-)
Would like to thank Eric Wu
The customer service was excellent Eric Wu did a good job.He found me a good rate and terms he had he's job cut out for him but came through with the goods.
I didn't get any unexpected charges either and I'm happy with the rate
Over 55, Don't bother
I needed a place to live in a hurry so started looking for one. I contacted Lendi to help arrange finance. The initial contact was very positive and indicated that I could get a loan. Then speaking with the expert broker was told I could not get a loan. I had done the sums myself and could easliy service the amount I needed but because I was over 55, did not have a huge deposit and the shorter loan term thay give to older people was refused service. I then went with a specialist broker who had a 30 year loan sorted in days. Guess Lendi only want business from people who are easy and not prepared to go the extra mile.
Eric was very prompt, took his time to explain my options. He did a good job in following up and helping us through this process. Thank you so so much Eric
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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