Lendi, whan can I say about them. They were so helpful, courteous and knowledgeable right throughout the process. I was extremely grateful for the time and effort that they put into completing the task. I would highly recommend them to anyone that is search for a better deal. My thanks goes out especially to Liam for his advise and rapid response to my situation
Alex was professional and communicated really well and kept me updated at all time. I would recommend Lendi to anyone wanting a home loan. Thanks Alex and Natalie for your help.
An incredible team with equally incredible customer service
My wife and I would like to take this time to acknowledge the work of the Lendi team, particularly Brendan Reid. From the word 'Go' Brendan worked on our loan acquisition ensuring we had the best chance of securing the right home loan package. We were with one of the four major banks with our initial mortgage and when looking at purchasing an investment property we were struck with LMI. Discussing our situation with Brendan, he provided multiple options. We chose what was best for us and the communication throughout this process leading up ...to unconditional approval (which was tight but delivered on time) has been hard fault, with daily updates, even on weekends. The post-service is equally commendable with the Lendi settlement team working at ensuring we have all our documents intact and liaising with our solicitor and lender. A quick shout out as well to the software developers, the Lendi platform is easy to use and sms link for uploads of documents was an easy way for us to collate our documents. Well done all and you now have a trusted customer.
Jeremy provided an excellent service. Reassessed my application for switching into another financial organization and provided me advice with the profit/ loss. Got me a good deal. Will Highly recommended..
WORST EXPERIENCE EVER
Lendi has been disappointing from day one. I submitted for loan approval after I have signed up the contract. The real estate has given us 3 weeks to get the approval. The next day I submitted all the required documents and from there on they only submitted loan to P&N Bank after a week. Then the wait started, until the last day of finance approval they did not contacted me regarding the finance process. Therefore I have to extend the finace approval date for another week, waited again no response, in the process false promises and keep asking ...me repeat documents come last day of finance, asked for another one week extention. By this time the seller was also getting worried and this lendi representative assured her that it will be approved that they are just taking time but promised that the application is solid and that it will be approved.Waited again.. and then after waiting 5 weeks, we got the answer that the loan is not servicable and the application has been declined. Very disappointing that after taking this long they came to the conclusion that this application is not succesful. In the process I have spent $550 on building and termite inspection. I reckon the Lendi broker was not qualified enough to access the aplication before handing over to the bank. In the end I asked him for decline letter from the bank to submit it to real estate agend to get my refund but that also I am not sure,if ia m going to get. Its been 3 days now but no response. Not happy with lendi and also with P&N Bank.
Lendi was awesome in the whole process especially Ann Phang, She went above and beyond to help my partner and i be able to get our investment loan sorted. It was such an easy process with submitting all our documents and communicating with the team. Ann is very persistent and will help you get the best loan suited for you, there was a lot of information i didn't know about getting a mortgage and Ann made it so easy to understand and helped me in anyway she could.
I highly recommend Lendi!
Perfect loan option for investment property.
I had loan offered by Comm bank but Krishneel Kumar from Lendi showed me options and gave me better deal. Loan application to settlement journey was without any hustle. krish is very knowledgible.
Ben and Ron who looked after our refinance and new purchase were excellent. Having dedicated brokers made the process easier as they knew our situation and were able to tailor the products to us directly.
Just wanted to reach out and say thank you so much for all your efforts in assisting us with getting this home loan.
This has always been a goal of ours moving to Aus 10 years ago! Two young kids from the rough streets of South Auckland, moving over with the goal of improving our situation with the hopes of having more for our own kids and their future.
Happy to say, we are the first in our families to be able to call ourselves investment property owner/s(well almost, anyway).
Cut to the chase, so happy and excited (to say the least) that this is now become our reality!
Our home loan consultant Mike Lam assisted with finance to purchase our new house, the process was smooth fast and simple the whole way through and the level of communication by Mike through the entire process was second to none. 5 out of 5 stars very happy customers!!
Easy as pie!
You'll be assigned a professional consultant/broker immediately. My consultant was Tony Yammine which is so knowledgable and friendly and has helped me decide what is best for me and my situation.
Strongly recommend Lendi to anyone who wants to save some serious money but at the same time, don't have time to deal with multiple layers of banking and refinancing complexitities.
All went well
Jeremy from Lendi negotiated the current rates from the bank for my investment property and I am now saving a trip to Europe per year. Great and thanks for the savvy brokers are Lendi!
Happy, richer customer
Jack White at Lendi was absolutely professional and friendly along the complicated process of wading through our paperwork when we wanted to refinance an investment loan.
Jack explained the process at every level and has been excellent
He also saved us a substantial monthly amount.
Wonderful experience all round...
Hi, my name is Steve & I am more than satisfied with the professionalism of Lendi & their representative Liam who ran me through the process from start to finish, explaining everything that was happening as we went, the journey & the outcome was better than I had expected it would be & I thank Liam & Lendi so much for their kind efforts, I highly recommend them to anyone...
Liam Jordan was great. Got me a lower rate with my same bank even after I had contacted my bank for a lower rate! The process was fairly quick and very easy. Liam explained everything to me and got the answers to my questions if he didn’t know them. Phone calls and emails were quick and easy. Thanks.
Can not reccomend Lendi enough.
Sherri Lawrance is great to deal with, very helpful and easy to understand. She has saved me 1000s of dollars on my home loan with the extremely low rate. 5 stars.
great service, terrific and easy to deal with just a walk through the park using alexander boremans legs
service was great ,came acrossa few unexpected issues but alex boreman was quickly on top of them with absolute minimum hastle to me, alex got me an very competitive rate where some banks didn't want to know me
Best Experience Ever
I cannot thank enough of Simon and his team from Lendi to handle the complex loan process and getting it done. They are very professional & friendly and helped me at each step. Simon & his team very relentless in getting the loan approved for me. I will definitely recommend Lendi to my friends and family.
A seamless process
Cannot fault Lendi. We dealt with Hisham to get this all up and going and his commitment to the provision of excellent customer service is starkly evident. Would not hesitate to recommend Lendi to anyone seeking a loan.
Smooth and timely service
Got a very good deal and helped us get our loans refinanced with Marquire. She was so easy to talk to and was very informative. Didn’t mind answering questions and was very knowledgeable.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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