Extremely supportive throughout the entire process
I was extremely grateful for the support received by Victor Dang. The advice and support I received throughout the whole process made it all extremely simple and smooth. I did not have to worry about anything. Questions were answered in a timely manner, no matter what time of day or week/weekend it was. I would recommend Lendi and Victor, and in fact I have already referred my nieces!
BJ was an absolute pleasure to deal with and made the finance process and absolute breeze, even during the pandemic.
Highly recommend and look forward to dealing with Lendi in the future.
Great customer service
Julio Sanchez was extremely helpful with helping me find a home loan. He taught me to a lot about the process was always available to help and always explained things in a user friendly way
Great service from Julio
Used lendi and Julio was terrific I would recommend them to anyone and fingers crossed you get Julio as he makes things very easy and pleasing to deal with well done Julio and thanks again
Excellent service and Knowledge !!
I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Expert financial mortgage brokers
Lendi team is very thorough in advising the process, reviewing the documents, following up on timely basis and communicating the expectations.
I think, I got a competitive rate for the loan.
Exceptional Service from Matilda Phan.
Matilda has been an absolute pleasure to deal with, she walked me through the refinance process with transparency, efficiency & Professionalism.
She made the lengthy process a walk in the park.
I would happily recommend Matilda to anyone in need of an adviser.
Consistent support from start to finish
Refinancing a home loan isn't the simplest or most straight-forward task, with ours being particularly cumbersome. After 3 months of ticking off requirement boxes (with new ones popping up each week), Lendi saw this transition through with consistency and much needed support. Big thanks to Matilda for sticking by us and getting us over the line.
Very Happy with Service Provided
Harley Kebbe was great to work with, and walked me through the process patiently, ensuring I was confident with the best product for me. Was much easier than expected, and everything was laid out for me perfectly so as to determine what would suit me best. Thanks Harley, I've already recommended Lendi based on your fantastic Customer Service.
Great timely service with constant community and updates
Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.
I asked and Lendi delivered!
A Great service provided by Liam. He listened patiently to my needs, offered options and followed through with a good deal in good time. I recommend Lendi for those refinancing.
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Matthew Wade from Lendi was efficient, friendly and very helpful with the refinancing of our homeloan.
Given the current climate Matt made our experience hassle and stress free,
Thanks again Matt.
Professional, knowledgeable and a breeze to deal with
What started out as a google search for interest rates in hope to get a better deal, has led to all complete and approved with a new bank within three days of being contacted by Lendi. Matthew was great to deal with and very knowledgeable. The process was easy and straight forward.
Re mortgage easy with Lendl.
Very satisfied with service.kept me upto date and minimal fuss and paperwork required as it Was a negotiated reduction Of my interest rate With existing bank.
Saves me $100 a month!
Great to work with for a loan restructure.
Susie and Nat were great working to restructure my home loans. Susie got back to me consistently with updates, and emails for what I needed to progress the application. Well done!
Great customer service
The support and communication from Rachel has been outstanding.
The follow up and helping to understand the processes along the way has made it so much easier.
Definitely recommend Lendi and the service they offer to get you the best deal.
First home loan
My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie
Change of Home Loan with Lendi consultant name (Stephen Sheard <firstname.lastname@example.org>)
Unbelievable service. Overall time to complete paperwork and get initial approval was few days.
Stephen Sheard was very professional and explained offers available and we chose the best deal.
Basically reduced my term from 17 years to 15 years and paid the same monthly payment.
Professional and very Helpful
Since the Start and throughout the home loan process they were Professional and answered every query timely.
Special thanks to David McGuiggan who has handled my case efficiently and guided about the laon options which were avaialbe and described the best suitable as per my requirments. Loan process has completed within the time frame I was not expecting.
Thank You very much Lendi and Specialy David McGuiggan for your support and Help.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
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