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Lendi

Lendi (page 4 of 28)

4.6 from 2,102 reviews · View Statistics

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Exceptional service from start to finish.

published

From the outset, our broker Danny went above and beyond to secure us the best product for our personal circumstance at the best possible rate. He consulted with us throughout and explained every step of the process. Hiba was also a pleasure to deal with during the final approval process. She also kept us inforned throughout and nothing was a problem. They are both a credit to Lendi and as such, we wouldn't hesitate to recommend them to friends and family.

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Anonymous
Anonymous Perth, WA

Will never go through lendi again

published

Applied for a loan in November 2020, loan still has not gone through May 2021. I have lost a lot of money in interest in this period of time! Lendi keeps blaming the banks for the wait, however are very slow themselves to find resolutions to questions I have asked.

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Pete
PeteSydney, NSW

Lendi home loan brokers

published

I can’t thank Rishi Nanda for his help and guidance through what ended up becoming a complex process due to an error in back reporting affecting my credit rating.

Rishi guided me through what needed to be done to resolve the credit rating errors. At the same time he also two home loan solutions - one in case the credit rating issue did not resolve with ba specialist lender and a second assuming it would resolve.

Throughout the process, Rishi kept me regularly informed, providing me updates that gave me confidence.

Through Rishi's skill and market knowledge I have obtained a loan 1.1% below my current loan rate which given my situation is remarkable.

I couldn't be happier.

1 comment
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Stephen
StephenGreater Melbourne (Metropolitan), VIC

Great communication

published

Fantastic support and great communication in what turned out to be a less than straightforward transaction. The product on offer was exactly what we were looking for. Samuel kept us in the loop at all times, even at times when he had finished work for the day. Recommended.

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Jason OKeefe
Jason OKeefe
  • 2 reviews

Helpful and informative

published

Did exactly as discussed, accommodated in clear terms expectations and continued contact the whole way through. Rishi Nanda worked hard on my application and delivered exactly as discussed with constant communication theoughout

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Phil W
Phil WGreater Melbourne (Outer), VIC
  • 3 reviews

Great result

published

Our broker Igor was very helpful working through the process which did take 10 weeks from start of refinancing process until settlement date. Overall very happy with the end result

1 comment
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Julie
JulieMetropolitan Adelaide, SA

Refinanced with ease

published

Extremely happy with all levels of service and support provided by Carly and the Lendi team. Very professional and reliable and knew her products well. Great advice and made a difficult task much less painless.
Thanks for everything Carly....you have one very happy customer

1 comment
Lendi
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Worst home loan brokerage experience ever

published
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Tony
TonySydney, NSW

Our broker has been outstanding!

published

Our broker, Viren, has been outstanding. Communicating via phone, email and txt. Working with the bank and keeping us informed all the way. He has been so beneficial to us

1 comment
Lendi
Relationship manager -Lendi

Hi Tony, thank you so much for taking the time to leave a great review. I'm glad to to hear Viren has been so outstanding. Please know you can reach out to us any time and we look forward to working with you in the future!

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GML
GMLSouth East Queensland, QLD
  • 3 reviews

Lendi assigned us a wonderful broker

published

Our broker Cathryn was very knowledgeable, professional and quick to respond. She is also very prompt in taking the necessary steps to help us purchase our first home. She was there for us throughout the whole process from pre-application to settlement and made sure everything ran smoothly. Even though there were a few obstacles to overcome, she pulled through for us! We’re now about to move in into our new home. Thanks Cathryn and Lendi!

1 comment
Lendi
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Corrie
CorrieGreater Melbourne (Inner), VIC

Outstanding Service - Received exactly what we were after

published

My partner and I set out to re-finance our home loan with the assistance of Lendi. Samuel, who responded to our initial email has been so professional and impressive. His personalised service, attention to detail and prompt replies to phone calls, emails and texts made us feel very safe and secure. Samuel was personable and friendly always reassuring us throughout the whole experience that things were working out, as he guided us through every step in the process ... simply outstanding service!
There were no extra fees involved and we ended up receiving a better deal than we initially sought. We couldn't recommend Lendi and Samuel highly enough! We will be using Lendi again in the future.

1 comment
Lendi
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Matt S
Matt SPerth, WA
  • 4 reviews
  • 2 likes
  • Verified

Very impressed with the service.

published

After some initial hiccups, with a staff member leaving and my case being expedited to another representative the overall experience has been outstanding.

I was kept well informed throughout the entire process, with constant updates and realistic expectations.

The only hold up was with my new lender, at the time there was a 21 day waiting period, which I incurred twice due to issues outside of Lendi's control.

I would recommend Lendi to anyone looking to refinance. They truly took the hassle out of refinancing, I will definitely be returning in a few years.

1 comment
Lendi
Relationship manager -Lendi

Exceptional service from Belinda!

published

Very impressed with my recent experience with Lendi. My husband and I purchased our first property and we were in a race against time to get finance approved. We had the pleasure of dealing with Belinda Johns and she was absolutely fantastic. Belinda went above and beyond to find us a great home loan. We cannot thank her enough as we wouldn't have been able to do it without her (Lendi - you are very lucky to have a staff member like Belinda working for you). We will definitely be recommending Lendi to our family and friends.

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Lendi
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Chris
Chris South East Queensland, QLD

Brilliant service and an excellent experience

published

Customer service was excellent, we are very happy with mortgage product and the time frames everything was completed in. No additional costs or unexpected issues throughout the process. Would recommend in the future

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Lendi
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Marcus F.
Marcus F.Sydney, NSW

Great commitment to service & great technology

published

Lendi assisted me in obtaining a fixed interest home loan with AMP. The Lendi staff were very attentive & the Lendi platform was helpful keeping me updated on the progress of my loan. It took much of the stress out of the process of getting finance. The customer service was superb. Communication was timely & accurate

1 comment
Lendi
Relationship manager -Lendi

Hi Marcus, thank you for taking the time to leave us a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future!

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Page 4 of 28
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Questions & Answers

Dips
Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish
GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha
Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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