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Lendi

Lendi (page 5 of 18)

4.6 from 2,098 reviews · View Statistics

Reviews

4.8

275 reviews
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The Desired Outcome

published

Roz Al-Mandawy from Lendi was able to get our refinancing across the line despite all the challenges and issues faced, where others had left us hanging without decisions and failing to progress our application. Roz fixed up all of the issues in getting us the correct loan offer documents, and she didn't give up on us like the other 'Banks' had done!

Thanks to Roz and the team at Lendi, for getting us the desired outcome !

1 comment
Lendi
Relationship manager -Lendi
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Mike S from Lendi- Made our Refinance So easy!!

published

We are so thankful to Mike S from Lendi for his time, effort, follow ups and easy transition. Mike S from Lendi saved us $5000 a year, helped us choose the best Mortgage broker for our needs and got us excited in the savings. He went over and above to help us with paperwork and always greeted us with Joy in his voice. The dashboard was very easy to use and helped us cut the time in half. We are truly blessed by Mike. We highly recommended Lendi and will use again.

1 comment
Lendi
Relationship manager -Lendi
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Julie D
Julie DQueensland

Easy process, professional and friendly service, super quick turnaround

published

Customer service was great! I was kept fully informed throughout and was presented clearly with options available to me. The rate that I received with my existing lender was fantastic.

1 comment
Lendi
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Waste of time fir my family

published

Won’t lendi to my post code - discrimination. I can’t believe that the advertising campaign is not what the product is. The excuses were vast and varied. Satisfaction zero. Waste of time.

1 comment
Lendi
Relationship manager -Lendi
Shelvin P
Shelvin PSouth East Queensland, QLD

Great Service and Great Result

published

I came across Lendi a couple of months back. I was introduced to Eric Chou, one of the brokers. I can surely say this was the best customer service experience I got so far in any industry from start to finish. Definitely recommend

1 comment
Lendi
Relationship manager -Lendi

Hi Shelvin, thank you for taking the time to leave Eric and the Lendi team a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Robbie Kellie
Robbie Kellie
  • 3 reviews
  • 1 like

Went exactly as planned

published

Very happy with Alex and the team, saving several hundred a month, 2 documents to sign and my end completed in 15minutes over 2 days. Too easy and quicker than goingbtovthe bank

1 comment
Lendi
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Michael
MichaelSouth Australia

Lack of customer service

published

I was told about 20 days to here if loan excepted 2 months many phones calls and emails later still no reply if I could give a zero I would

1 comment
Lendi
Relationship manager -Lendi
David
David
  • 2 reviews

Home Loan Process Simple & Easy

published

The whole process with the Lendi Team (Rax, Mary & Tammy) was 100%. Friendly and easy to speak to and super helpful. Any questions and issues, answers ASAP and always contactable. Would recommend to all.

1 comment
Lendi
Relationship manager -Lendi
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Shell
Shell
  • 2 reviews
  • 2 likes

Exceptional help and advice!

published

I can't praise Alberto Gorgioski more for his help and advice. I'm not very home loan savvy, so not only did he explain everything to me in layman's terms, he also managed to teach me what I should be looking out for. I couldn't be happier with his help and how quickly (less than a week)he managed to get my home loan sorted and my interest rate lowered. I would definitely recommend him to anybody needing help or advice.

1 comment
Lendi
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William J.
William J.Banks 2906, ACT

Awesome service from Harley

published

Harley Kebbe helped me get a better rate with my current bank, saving me time and money. The whole process was easy and pretty hassle free, can't recommend Harley highly enough. Thanks again!

1 comment
Lendi
Relationship manager -Lendi

Hi William, thank you for taking the time to leave Harley and the Lendi team a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Highly recommend. Customer service went above and beyond to provide guidance through a complex settlement process!

published

- Customer service from Matthew Wade was exceptional. He was informative, patient and available whenever I needed advice
- No hidden costs received to date
- competitive rates from a good lender HSBC

1 comment
Lendi
Relationship manager -Lendi

Hi Edward, thank you for taking the time to leave Matthew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Excellent service

published

It’s a great experience to deal with Lendi with our first home loan process especially to Thomas Durham and team. Appreciate all the work they’ve done and I personally recommend him to my friends in searching for there home loan. Very mindful and experience with regards to his knowledge.
Thank you and well done Thomas!!

Arnel and Arlene

1 comment
Lendi
Relationship manager -Lendi
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Jess
JessGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Saving us over $400 a month!

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1 comment
Lendi
Relationship manager -Lendi
Danny
DannyVictoria

Greatest assist you could ask for. Will save you big $$$$$$

published

Assistance and advice was extremely helpful and has helped our family save big $$$$ on our home loan. I highly recommend use this service and will definitely seek their assistance each occasion the loan period is reviewed. There was no costs that were submitting the assistance which was an extra bonuses and the knowledge we have received through Lendi is invaluable.

1 comment
Lendi
Relationship manager -Lendi
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Steve
Steve
  • 2 reviews

Remortgage

published

The service from Luis was top draw it was just a shame Westpac let him down with their communication & speed of response. We would recommend Luis & Lendi to everyone! Thanx

1 comment
Lendi
Relationship manager -Lendi

Hi Steve, thank you for taking the time to leave Luis and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

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Page 5 of 18
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Questions & Answers

Dips
Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish
GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha
Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

See all Lendi questions

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